LM & SONS Moving and Storage

#1 Ranked Movers in Rochester, NY

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MoversChevron RightNew YorkChevron RightRochesterChevron RightLM & SONS Moving and Storage
Exceptional
based on 678+ data points
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About LM & SONS Moving and Storage

LM & Sons Moving and Storage is a family-owned, full-service moving company that has been in business since 1980. It is your go-to for local moves in the Long Island area, as well as long-distance relocations to any point from New York to Florida. Based in Freeport, LM & Sons provides high-quality moving services with honesty and integrity. It's crew of skilled staff will take care of all your needs from packing to unpacking, including piano and artwork transportation. They also offer storage solutions, both short and long term. This company has a secure warehouse facility with sanitized vaults, where your items will be safe from theft or damage while you’re away. It hires only experienced, friendly movers who understand how stressful this process can be and want nothing more than to ensure your move is as smooth as possible. For more options, you can check other movers in Hempstead, NY to help with your relocation needs.

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USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/09/24

USDOT

1660300

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

#1 Ranked Movers in Rochester, NY 2024 award
Top 3 Movers in Rochester, NY 2023 award
Top 3 Movers in Rochester, NY 2022 award
Top 3 Movers in Rochester, NY 2021 award

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Summarized Review of LM & SONS Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.7/10

Nationwide Average: 8.44/10

Comment Dots

LM & SONS Moving and Storage consistently receives high praise for their exceptional service, professionalism, efficiency, and overall moving experience, strongly endorsed by satisfied customers who would highly recommend the company.

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Recent Reviews Mention...

Great service and would definitely recommend

great personalities and high praises for the company

Every aspect was great

2. Punctuality

9.54/10

Nationwide Average: 8.07/10

Comment Dots

LM & SONS Moving and Storage consistently receives high praise for their on-time arrivals and early appearances, showing a strong commitment to timely service despite a single reported incident of cancellation without a prompt solution.

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Recent Reviews Mention...

they were able to come load us up in only 2 hours

organized & meticulous and punctual

Team was on time, even early.

3. Affordability

9.45/10

Nationwide Average: 7.69/10

Comment Dots

LM & SONS Moving and Storage is consistently recognized for its fair, reasonable, and competitive pricing, with numerous mentions of costs coming in under estimate and advice on minimizing expenses, indicating a strong value proposition for their moving and storage services.

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Recent Reviews Mention...

their prices are very hard to beat

Pricing is fair and competitive.

described the price as competitive

4. Communication

9.59/10

Nationwide Average: 7.53/10

Comment Dots

LM & SONS Moving and Storage consistently demonstrates exceptional responsiveness, proactive engagement, and a genuine understanding of customer concerns, fostering a sense of ease and trust throughout the moving process.

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Recent Reviews Mention...

Owner Lisi was always nice and responsive

Anthony was accommodating with a change in moving date

management followed up

5. Stick to Prices

9.54/10

Nationwide Average: 5.99/10

Comment Dots

LM & SONS Moving and Storage consistently delivers accurate estimates with no surprises or hidden fees, often coming in under the initial quotes provided to customers.

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Recent Reviews Mention...

originally told up to 2 weeks, but took only 4 days

Frank's estimate was extremely accurate

they stayed on budget

6. Speed

9.72/10

Nationwide Average: 8.58/10

Comment Dots

LM & SONS Moving and Storage consistently receives acclaim for their rapid, organized, and efficient moving services, often completing jobs ahead of schedule to the delight of their clients.

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Recent Reviews Mention...

worked quickly as a team

movers were lightning fast

Team was fast.

7. Friendliness

9.83/10

Nationwide Average: 8.91/10

Comment Dots

LM & SONS Moving and Storage is consistently praised for its warm, kind, and professional demeanor, with numerous commendations highlighting the cordial and accommodating nature of the entire team, from the owner to the moving crew.

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Recent Reviews Mention...

Owner Lisi is always nice

David, Lou, and Oscar were the friendliest

intelligent and professional team

8. Will Hire Again

9.69/10

Nationwide Average: 8.18/10

Comment Dots

LM & SONS Moving and Storage consistently receives glowing endorsements from clients who express a high level of satisfaction, frequently recommending the company and confirming their intent to use its services in the future.

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Recent Reviews Mention...

Would always recommend to clients

nothing but high praises and would gladly choose again

Highly recommend

9. Professionalism

9.79/10

Nationwide Average: 8.31/10

Comment Dots

LM & SONS Moving and Storage consistently receives high praise for their professional, reliable, and efficient service, demonstrating respectful and detail-oriented conduct that contributes to seamless and stress-free moving experiences.

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Recent Reviews Mention...

professional team

entire team was extremely professional

mentioned the crew was professional

10. Conflict Handling

7.9/10

Nationwide Average: 4.07/10

Comment Dots

LM & SONS Moving and Storage generally exhibits a proactive and dedicated approach to resolving issues and ensuring customer satisfaction, as evidenced by multiple accounts of management follow-ups and immediate problem-solving, with a singular mention of dissatisfaction regarding the handling of a cancellation.

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Recent Reviews Mention...

management cared and followed up

came back just to reposition the dresser

moved heaven and earth on short notice

11. Precision & Care

9.72/10

Nationwide Average: 8.01/10

Comment Dots

LM & SONS Moving and Storage consistently receives praise for their methodical, meticulous, and respectful approach, ensuring that customers' belongings are delivered in perfect condition without damage.

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Recent Reviews Mention...

Oscar was methodical in wrapping up furniture

Everything arrived perfectly without damage.

handled all our furniture with care

Customer Insights icon

Customer Insights

Interstate Move Duration: 2 days from 6 reviews

Great Crew Members icon

Great Crew Members

LisiOwner Lisi was great, nice, and responsive
Anthony, Frank, David, Lou, Oscargreat personalities from Anthony and Frank, friendly and hardworking team
Frank, Anthony, GeorgeFrank provided a good estimate, Anthony was helpful, George led a great crew
Anthony, Frankmade the moving process simple & easy
J.J, Oscarshowed professionalism and kindness
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact LM & SONS Moving and Storage

Location
37 Hanse Ave A, Freeport, NY, 11520
Phone
(516) 872-9650
Link
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