Reputable Moving & Storage, founded by Eli Chakov in 2010, is a New York-based full-service moving company. They provide local and long-distance moves, commercial moves, and storage facilities for short or long-term needs. Their team of seasoned professionals is trained to ensure customers receive an honest, stress-free move with no hidden costs. With offices in Brooklyn and Newark, New Jersey, Reputable Moving & Storage is licensed, bonded, and insured, maintaining a satisfactory record with the Better Business Bureau. Need more options? Check our Manhattan, NY moving services for other reliable companies.
Reputable Moving & Storage
About Reputable Moving & Storage
Additional Cities Served: Brooklyn, Staten Island, Valley Stream, Long Beach, Glen Cove, Peekskill, RyeShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Storage Services
- Commercial Moves
Awards
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Summarized Review of Reputable Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.35/10
Nationwide Average: 8.44/10
Reputable Moving & Storage consistently delivers excellent, professional moving services, earning them overwhelming praise and high recommendations from customers, with only a few instances of dissatisfaction.
Recent Reviews Mention...
“great overall moving experience”
“Amazing service and team”
“had an outstanding experience with the moving service”
2. Punctuality
9.18/10
Nationwide Average: 8.07/10
Reputable Moving & Storage consistently demonstrated timeliness and reliability in arrival and delivery times, despite a few noted delays and efficiency concerns.
Recent Reviews Mention...
“arrived on time”
“They were punctual”
“The movers were on time”
3. Affordability
8.94/10
Nationwide Average: 7.69/10
Reputable Moving & Storage is highly regarded for offering competitive and reasonable prices, often viewed as offering great value and beating competitors' prices, despite a few mentions of higher than expected costs and quotes.
Recent Reviews Mention...
“higher pricing than some other quotes”
“pricing was satisfactory”
“prices were fair”
4. Communication
8.9/10
Nationwide Average: 7.53/10
Reputable Moving & Storage consistently receives praise for their responsiveness, thorough updates, and professionalism, although there are rare mentions of dissatisfaction regarding customer service and delivery notifications.
Recent Reviews Mention...
“responded to our inquiries”
“great communication”
“Diana in the office was so professional”
5. Stick to Prices
7.92/10
Nationwide Average: 5.99/10
Reputable Moving & Storage generally adheres well to their initial quotes with many customers reporting no hidden charges or surprises, although a few noted discrepancies resulting in higher final costs.
Recent Reviews Mention...
“no hidden charges”
“no surprises at the end with charges”
“final cost was $500 more than quoted”
6. Speed
9.16/10
Nationwide Average: 8.58/10
Reputable Moving & Storage is overwhelmingly praised for their quick, efficient work, with only a few customers finding them slower than expected.
Recent Reviews Mention...
“move was surprisingly quick”
“quick and efficient move”
“they worked fast”
7. Friendliness
9.53/10
Nationwide Average: 8.91/10
Reputable Moving & Storage overwhelmingly receives praise for their courteous, accommodating, and respectful staff, with nearly all reviewers noting their positive and pleasant interactions, despite one mention of rudeness.
Recent Reviews Mention...
“everyone was courteous and accommodating”
“workers were very respectful”
“they were respectful”
8. Will Hire Again
9.12/10
Nationwide Average: 8.18/10
Reputable Moving & Storage overwhelmingly receives positive feedback with the vast majority of clients expressing high satisfaction and a strong intent to recommend or rehire for future moving needs.
Recent Reviews Mention...
“overjoyed with the service and would hire again”
“would recommend you use them”
“highly recommended”
9. Professionalism
9.5/10
Nationwide Average: 8.31/10
Reputable Moving & Storage consistently demonstrates exceptional professionalism, with customers highly praising the sheer professionalism, efficiency, and accommodating nature of the team across nearly all reviews, save for a singular mention of unprofessionalism.
Recent Reviews Mention...
“everyone was professional”
“professional”
“uttermost professionalism”
10. Conflict Handling
5.95/10
Nationwide Average: 4.07/10
Reputable Moving & Storage demonstrates a mixed, yet predominantly positive effort in ensuring customer satisfaction and taking necessary actions to address and rectify issues.
Recent Reviews Mention...
“went out of their way to ensure a smooth experience”
“offered to search for a missing box”
“they made sure everything was done right”
11. Precision & Care
9.34/10
Nationwide Average: 8.01/10
Reputable Moving & Storage consistently demonstrates exceptional diligence and attentiveness, ensuring that belongings are treated respectfully, moved without damage, and that their services are performed with utmost professionalism, despite a couple of reports of damages.
Recent Reviews Mention...
“treated our things as if it was their own”
“everything was done with utmost care”
“so careful with my things”
Customer Insights
Local Move Duration: 4.25 hours from 7 reviews
Great Crew Members
| Eli | Eli and his team were phenomenal |
| Diana | Diana was so professional |
| the crew | got everything done exactly the way I wanted |
| Eli | Eli and his team were helpful |
| Eli | Eli is a true true Mentch |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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