Dumbo, which started in New York City, NY in 2006, specializes in local moves and long-distance moves around the country, and can also coordinate international moves as well. In 2015 Dumbo was named by Fortune magazine as one of the 100 best workplaces for women. Dumbo provides a range of services, including piano moving, reusable plastic packing bins, and more. This top-rated NYC mover also has a commitment to the local community, donating to organizations such as Hip Tot and NYC Mamma Give Back and sponsoring the Moving Forward Scholarship.
Dumbo Moving and Storage NYC

About Dumbo Moving and Storage NYC
Additional Cities Served: Jersey City, East Orange, Hoboken, Manhattan, Brooklyn, Queens, Staten IslandShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Small Moves
- Piano Moving
- Appliance Moving
- Furniture Moving
- Packing Services
- Moving Truck Rentals
- Storage Solutions
- Commercial Moving
Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Dumbo Moving and Storage NYC
We analyzed and organized the customer reviews of Dumbo Moving and Storage NYC in New York City, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Dumbo Moving and Storage NYC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“amazing job by Crew 49”
“A+ rating for the service”
“This moving company was the best”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Fast and punctual”
“they were on time”
“Showed up on time”
“punctual”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“started competitive but ended up doubling the price”
“WORST MOVING COMPANY”
“most affordable around, took more for way less”
“for a great price and no extra fees”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication before and during”
“guided me through the process and kept me informed”
“poor communication during the move”
“no one seems to know where my items are”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to the quoted price at all”
“THEY ARE SCAMMERS”
“advice on being clear for an accurate quote”
“no extra fees”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast and punctual”
“it was wrapped up very fast”
“They were really quick and efficient”
“the movers were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“went above and beyond in service”
“they are friendly”
“helping my parents with all of our items”
“They were really friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend and would hire again”
“would have cost more with other movers”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Crew 49 showed great professionalism”
“most professional”
“conducted themselves like trained professionals”
“these great guys”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they are only allowing us $.60 per pound for missing items”
“lost items and no resolution provided”
“astonished with what they're willing to do”
“I was told I was going to be refunded.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took good care of our things”
“took care of moving all of my stuff very well”
“careful with our stuff”
“they left me struggling”
Customer Insights
Cost: $ 1100.00 from 157 historical data points
Hourly Minimum: 3 hours from 9 reviews
Local Move Duration: 3 hours from 312 reviews
Interstate Move Duration: 3 days from 121 reviews
Great Crew Members
Peter, Kahor | Peter and Kahor were excellent |
Derek | initially responded, informative and guided me through process |
Kyle | he went above and beyond from start to finish |
Alico, Lewani | Alico & Lewani are amazing packers, deserve generous tips |
Peter | rep Peter handled the quoting process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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