Offering professional relocation services, ProRelo Inc. is the only New Mexico moving company that provides a guaranteed price on your move with all services included. As the local Albuquerque Belkin Trucking affiliate, ProRelo Inc. is uniquely positioned to offer shipping to any location nationwide. So, whether you're considering moving within Albuquerque, relocating out-of-state, or even planning an international move, ProRelo Inc. can deliver a full-service experience that includes packing and unpacking, as well as shipping your belongings across several states or an ocean if needed. If you're seeking a reliable moving service in Albuquerque, NM, you'll find that ProRelo Inc. operates with professionalism and care. With local offices based in Albuquerque and Santa Fe, New Mexico, ProRelo Inc. has been providing high-quality moving services to a residential and corporate customer base for over 20 years.
ProRelo Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About ProRelo Moving and Storage
Additional Cities Served: Rio Rancho, Santa Fe, Los Lunas, Las Vegas, Artesia, Espanola, CorralesShow More >
Moving Services
- Office & corporate moves
- Apartment moves
- Packing and storage
- Piano movers
- Residential moving services (in Santa Fe)
- Virtual Quote with your Phone!
- Checklist to prepare for your move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of ProRelo Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ProRelo Moving and Storage is regarded as highly professional and efficient, providing exceptional service and customer satisfaction, despite a few isolated incidents of dissatisfaction and mishandling.
Recent Reviews Mention...
“no professionalism, care or concern from anyone”
“Arrived when scheduled and provided good experience”
“great at communicating and very helpful”
2. Punctuality
Nationwide Average: 8.07/10
ProRelo Moving and Storage consistently demonstrates timely arrivals and deliveries, with frequent communication and updates regarding their schedule, although there are a few rare instances of significant delays or early moves without proper notice.
Recent Reviews Mention...
“Arrived when scheduled”
“arrived exactly when they said they would”
“and prompt”
3. Affordability
Nationwide Average: 7.69/10
ProRelo Moving and Storage generally offers reasonable pricing and great deals, although there are scattered reports of customers facing unexpected charges and feeling the service was not worth the expense.
Recent Reviews Mention...
“move was expensive and disappointing”
“monthly rate was fair”
“forced to pay unexpected charges”
4. Communication
Nationwide Average: 7.53/10
ProRelo Moving and Storage generally receives high praise for their responsiveness, proactive updates, and courteous interactions, despite a few instances of dissatisfaction with response times and direction-following.
Recent Reviews Mention...
“office personnel never returned calls”
“great at communicating and answering questions”
“great communication with the ladies behind the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
ProRelo Moving and Storage has received mixed feedback with some customers experiencing unexpected charges or significant overcharges, while others have praised the company for honoring their quotes and being honest with cost estimates.
Recent Reviews Mention...
“had 2 fairly significant overcharges but corrected quickly”
“unexpected charges applied last minute”
“actual cost matched the quote”
6. Speed
Nationwide Average: 8.58/10
ProRelo Moving and Storage generally receives high praise for their efficiency and quick service, with numerous mentions of rapid unloading, assembly, and delivery, though there are a few instances where customers experienced significant delays.
Recent Reviews Mention...
“Quick unload and assembly”
“gentlemen were efficient in setting up”
“Fast in completing the move”
7. Friendliness
Nationwide Average: 8.91/10
ProRelo Moving and Storage is overwhelmingly praised for their courteous, professional, and delightful service with only a few isolated incidents suggesting a lack of professionalism.
Recent Reviews Mention...
“entire process lacked professionalism and care”
“Friendly drivers”
“so friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
ProRelo Moving and Storage is predominantly praised for their quality of service with the majority of clients expressing high satisfaction and a clear intention to rehire, despite a few isolated reports of customers unwilling to engage their services again.
Recent Reviews Mention...
“would wholeheartedly avoid this company”
“Good experience for us”
“highly recommend your company”
9. Professionalism
Nationwide Average: 8.31/10
ProRelo Moving and Storage is overwhelmingly appreciated by customers for its professional, respectful, and efficient moving team, with a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“no professionalism from anyone involved”
“delivery men were very professional”
“the crew has been professional in their deliveries”
10. Conflict Handling
Nationwide Average: 4.07/10
ProRelo Moving and Storage receives mixed feedback with commendation for quickly resolving issues and going above and beyond in some cases, while also facing criticism for poor communication, a lack of responsibility, and failure to effectively address problems in other instances.
Recent Reviews Mention...
“nonchalant about filing a claim, no resolution offered”
“what is wrong with you?”
“corrected overcharges quickly but unresponsive about receipts”
11. Precision & Care
Nationwide Average: 8.01/10
ProRelo Moving and Storage receives high praise for the cautious and attentive handling of items despite a few reports of significant damage and carelessness.
Recent Reviews Mention...
“antique stove delivered in pieces, desk damaged”
“gentlemen who delivered the furniture were careful”
“hole in rig significant.”
Customer Insights
Local Move Duration: 0.25 hours from 4 reviews
Great Crew Members
| Betty Garley | Betty went above and beyond with the delivery schedule |
| Robin, Betty | phenomenal professionals from office staff |
| Brandon, Jesus | deserved praise for their professional and efficient service |
| Mathew, Rudy | Both were excellent, efficient, and careful. |
| Betty | Betty was helpful in managing deliveries and time-sensitive issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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