CA - NY Express specializes in moving from NY to CA and CA to NY, as well as areas surrounding the NY metro like NJ, CT, and PA. This New York City, NY moving company has facilities in New York, Los Angeles, and San Francisco, and was founded in 1995. CA - NY Express promises highly competitive rates and a 100% surefire price. With these cross-country movers, you will also receive a guaranteed delivery time frame backed by a money-back guarantee. Why not hire someone who specializes in your exact relocation route? This mid-sized, privately-owned moving company goes above and beyond for its customers.
CA - NY Express
Good
based on 3090+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About CA - NY Express
Additional Cities Served: Newark, Yonkers, Berkeley, Clifton, Passaic, Union City, West New YorkShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
Awards
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Summarized Review of CA - NY Express
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.24/10
Nationwide Average: 8.44/10
CA - NY Express typically receives high praise for their service, with many customers highlighting smooth, stress-free moving experiences and professional work, though there are some notable instances of dissatisfaction and complaints regarding damaged items and poor service.
Recent Reviews Mention...
“excellent quality of service”
“Everything went smoothly with my move”
“complete regret using them for our move”
2. Punctuality
8.49/10
Nationwide Average: 8.07/10
CA - NY Express generally shows positive performance with numerous customers praising their timely arrivals and communicative service, despite a few reports of delays and late arrivals.
Recent Reviews Mention...
“belongings arrived almost a week late”
“very communicative about arrival times”
“Delivered to Palm Springs on time”
3. Affordability
8.25/10
Nationwide Average: 7.69/10
CA - NY Express generally receives positive acclaim for competitive rates and reasonable pricing, though there are notable instances of customer dissatisfaction due to unexpected charges and lack of pricing transparency.
Recent Reviews Mention...
“some of the best rates per cubic foot”
“raising our price over $500 unexpectedly”
“pricing was non-transparent and confusing”
4. Communication
8.26/10
Nationwide Average: 7.53/10
CA - NY Express generally offers responsive, helpful, and attentive customer service, with only a few instances of unsatisfactory experiences reported.
Recent Reviews Mention...
“fastest and best communication”
“Great customer service, prompt responses”
“salesperson yelled at me”
5. Stick to Prices
7.18/10
Nationwide Average: 5.99/10
CA - NY Express demonstrates a generally positive sentiment overall, with numerous customers praising the company for transparent, accurate, and fair pricing, despite a noteworthy number of complaints regarding hidden fees and quotes not being honored.
Recent Reviews Mention...
“charged based on volume for accurate costing”
“quote included no boxes despite writing”
“experienced a lot of hidden costs”
6. Speed
9.24/10
Nationwide Average: 8.58/10
CA - NY Express consistently receives high praise for their quick and efficient service, completing moves rapidly and professionally, albeit with a few isolated complaints of slowness and delays.
Recent Reviews Mention...
“move done quickly in about 2 hours each end”
“Packed up my apt in no time, movers were super fast”
“Movers were super quick”
7. Friendliness
9.18/10
Nationwide Average: 8.91/10
CA - NY Express generally receives glowing praise for their courteous, professional, and extremely friendly staff, although there are a few reports of rudeness and unprofessional behavior.
Recent Reviews Mention...
“rude and obnoxious sales people”
“crew was confrontational and unprofessional”
“service was very unfriendly”
8. Will Hire Again
7.93/10
Nationwide Average: 8.18/10
CA - NY Express generally receives high praise with the majority of customers expressing they would highly recommend their services and intend to use them again, although a minority are strongly dissatisfied and advise against hiring the company.
Recent Reviews Mention...
“can't ask for much more, implying would hire again”
“Absolutely recommend”
“would avoid them at all costs”
9. Professionalism
8.62/10
Nationwide Average: 8.31/10
CA - NY Express generally receives high praise for their efficiency, courtesy, and professional conduct, although there are a few serious concerns about unprofessional behavior and adverse incidents raised by some customers.
Recent Reviews Mention...
“no idea how to pack items correctly”
“crew arrived smelling like weed and drinking alcohol”
“crew demonstrated excellent professionalism”
10. Conflict Handling
4.42/10
Nationwide Average: 4.07/10
CA - NY Express shows inconsistent behavior, with some customers praising their exceptional service and attention to detail in resolving issues, while a significant number of negative experiences indicate a lack of satisfactory compensation and a reluctance to accept responsibility for damages and mishandled claims.
Recent Reviews Mention...
“no attempt to address issues or provide transparency”
“went above and beyond to return left-behind items”
“went a long way towards making things right after the move”
11. Precision & Care
7.41/10
Nationwide Average: 8.01/10
CA - NY Express generally receives praise for their meticulous approach and successful delivery of items undamaged, though there are notable exceptions with some customers reporting significant damage.
Recent Reviews Mention...
“nothing broke during the move”
“our belongings included SO MUCH damage”
“dresser and wall got damaged during the move”
Customer Insights
Cost: $ 3452.00 from 6 historical data points
Local Move Duration: 1.75 hours from 8 reviews
Interstate Move Duration: 10 days from 65 reviews
Great Crew Members
| Ron | really on top of email communication |
| David S | salesperson lied and was unapologetic |
| Michael Farr | showed exceptional performance during the move |
| Bob | put together our inventory list and quote, very detail oriented |
| David | helpful in navigating the moving process, flexible, and informative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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