J D Carton & Son Moving and Storage is a family-owned company based in Wharton, New Jersey. They have been in business since 1953, providing residential, commercial, and international moving services. Their service area includes northern New Jersey and New York City, offering local, long-distance, and international relocation services. Whether you're seeking the movers in Westfield, NJ, or other areas, they aim to exceed customers' expectations. As an Allied Van Lines agent, they offer a wide range of moving and storage options for households and businesses. The company's extensive industry expertise, full-service moving and storage solutions, and tailored relocation services distinguish them from other moving companies in the area.
J D Carton & Son Moving and Storage
based on 305+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About J D Carton & Son Moving and Storage
Additional Cities Served: Westfield, Ridgewood, Summit, Morristown, Hawthorne, Dover, DumontShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Small Moves/Apartment Moving
- Large Household Moves
- Commercial Moving
- Specialized Moves
- Residential Storage
- Commercial Storage
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Summarized Review of J D Carton & Son Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.15/10
Nationwide Average: 8.44/10
J D Carton & Son Moving and Storage receives predominantly high praise for their service and professionalism, though there are some reports of dissatisfaction regarding customer service and pricing issues.
Recent Reviews Mention...
“great move and enjoyed their humor”
“great overall experience”
“used a number of times with great success”
2. Punctuality
6.64/10
Nationwide Average: 8.07/10
J D Carton & Son Moving and Storage generally demonstrates a commendable level of reliability and timeliness, though there are notable instances of delays and communication lapses.
Recent Reviews Mention...
“on time”
“Adjusted move date with super responsiveness”
“pulled strings to accommodate last-minute date change”
3. Affordability
5.52/10
Nationwide Average: 7.69/10
J D Carton & Son Moving and Storage receives mixed feedback, with numerous customers finding their services to be great value for the money, while a significant portion report being charged substantially more than the quoted or contracted price.
Recent Reviews Mention...
“great value for the money spent”
“reasonable in price”
“price was very reasonable and lower than expected”
4. Communication
5.59/10
Nationwide Average: 7.53/10
J D Carton & Son Moving and Storage has mixed reviews, with many customers appreciating the responsiveness and helpfulness of certain staff members, while others report issues with unresponsiveness, lack of clear communication, and poor customer service.
Recent Reviews Mention...
“Michael is super responsive”
“Michael G never gave me a straight answer”
“wonderful service and responsiveness”
5. Stick to Prices
3.62/10
Nationwide Average: 5.99/10
J D Carton & Son Moving and Storage has garnered significant criticism for often not honoring original agreements, alongside a segment of customers who did not experience unexpected charges.
Recent Reviews Mention...
“felt like we were taken for by thousands”
“bill seemed quite inflated”
“no mention of deviation from quoted prices”
6. Speed
6.61/10
Nationwide Average: 8.58/10
J D Carton & Son Moving and Storage has received mixed reviews, with many praising their efficiency and quickness, despite a notable amount of complaints regarding delays and slowness.
Recent Reviews Mention...
“finished in no time”
“team worked together efficiently and with care”
“delivery just two days after loading”
7. Friendliness
7.78/10
Nationwide Average: 8.91/10
J D Carton & Son Moving and Storage generally provides a positive and amiable service experience, though there are isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“they were literally comedians”
“respectful, and super helpful”
“movers were polite”
8. Will Hire Again
6.8/10
Nationwide Average: 8.18/10
J D Carton & Son Moving and Storage generally has a positive sentiment, with many customers expressing they would recommend or use their services again, despite a notable minority having had poor experiences.
Recent Reviews Mention...
“would hire again for the entertainment alone”
“I’d use them again in a heartbeat”
“would NEVER RECOMMEND THEM”
9. Professionalism
6.81/10
Nationwide Average: 8.31/10
J D Carton & Son Moving and Storage receives high praise for the efficiency, politeness, and professionalism demonstrated by many of its crew members, despite notable criticisms concerning unprofessionalism and poor business practices from others.
Recent Reviews Mention...
“true professionals”
“couldn't even remember what he said”
“efficient and polite crew”
10. Conflict Handling
2.63/10
Nationwide Average: 4.07/10
J D Carton & Son Moving and Storage overwhelmingly appears to underperform in addressing and resolving customer complaints and issues, aside from a few instances where significant effort was made to accommodate changes or ensure customer satisfaction.
Recent Reviews Mention...
“not delivering what we were promised”
“no effort mentioned to resolve missing items issue”
“bent over backwards to accommodate schedule change”
11. Precision & Care
6.66/10
Nationwide Average: 8.01/10
J D Carton & Son Moving and Storage generally receives high praise for their carefulness and attention to detail, although there are notable instances of loss, damage, and mishandling reported by some customers.
Recent Reviews Mention...
“not one thing scratched”
“very careful packers/unpackers”
“valuable things went missing, implies poor care”
Great Crew Members
| Michael Gionis | made the process easy and cares about customers |
| Michael, JD Carton team | terrific and super responsive |
| Bruce, Fred, Bobby | Bruce, Fred and Bobby did great work |
| Michael | Michael provided exceptional customer service and professionalism |
| Michael,Collington,Bratrem,Rascell,Tracy-Ann,Luis | All provided exceptional service and care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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