Clutter Moving & Storage, based in Philadelphia, streamlines the moving process by offering to pick up, pack, and move items into secure storage warehouses. If you're looking for movers in Philadelphia, PA, consider a variety of options. Catering to many locations including New York, Los Angeles, Bay Area, Chicago, Austin, and Miami, they offer both local and long-distance services. They specialize in making moving smarter and cheaper with customizable solutions to suit every customer's needs. Clutter is known for its modern approach to moving and storage. They provide customers with an online photo catalog to view their stored items and have them delivered at their convenience. The company stands out with its innovative approach, customer-friendly offerings, and collaborations with popular platforms like Netflix. The number of customers served thus far stands at 50,000 with a 92% satisfaction rate.
Clutter Moving & Storage - Philadelphia
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Clutter Moving & Storage - Philadelphia
Additional Cities Served: Trenton, Glassboro, Lindenwold, Hammonton, Collingswood, Bellmawr, HaddonfieldShow More >
Moving Services
- Moving homes
- Moving into storage
- Discounted moving available
- Packing help
- Cheap storage
- Local moving
- Long-distance moving
- Cross-country moving
- Small item moving
- Home pickup and delivery
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Summarized Review of Clutter Moving & Storage - Philadelphia
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Clutter Moving & Storage - Philadelphia receives contrasting reviews with some customers lauding it as their best moving experience with exceptional service and professionalism while others report significant dissatisfaction due to damaged items, lost belongings, and poor post-move experiences.
Recent Reviews Mention...
“lost our apartment to fire and faced multiple issues with Clutter”
“great work by movers”
“Highly recommend”
2. Punctuality
Nationwide Average: 8.07/10
Clutter Moving & Storage - Philadelphia generally receives high praise for their timeliness and being on schedule, despite one report of a significant delay.
Recent Reviews Mention...
“they were prompt”
“they came in time”
“Arrived early”
3. Affordability
Nationwide Average: 7.69/10
Clutter Moving & Storage - Philadelphia receives mixed reviews, with some customers finding it to offer competitive and reasonable pricing without hidden costs, while others feel overcharged with exorbitant fees for minimal services.
Recent Reviews Mention...
“they upped our price another $30”
“Stayed within time and budget”
“failed to provide services paid for”
4. Communication
Nationwide Average: 7.53/10
Clutter Moving & Storage - Philadelphia receives mixed feedback with instances of high praise for professional, responsive, and accommodating service contrasting sharply with numerous complaints about unhelpful, unresponsive, or poor customer service experiences.
Recent Reviews Mention...
“started automatically taking money without permission”
“communicated throughout the delivery”
“customer service impossible to find and unhelpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Clutter Moving & Storage - Philadelphia appears to have a reputation for frequently charging customers more than the initial quotes, often incorporating hidden fees, with rare instances of price adjustments for using less space.
Recent Reviews Mention...
“tried to take $734 out of account twice without permission”
“tried to limit losses with not-quite-legal rules”
“went exactly as planned”
6. Speed
Nationwide Average: 8.58/10
Clutter Moving & Storage - Philadelphia generally provides quick and efficient service, despite a few instances of slower operations and time-wasting.
Recent Reviews Mention...
“very efficient in moving process”
“Shawn and Elias were quick”
“Shawn was super speedy”
7. Friendliness
Nationwide Average: 8.91/10
Clutter Moving & Storage - Philadelphia generally receives glowing reviews for their polite, helpful, and accommodating staff, though there is a rare mention of unprofessional behavior.
Recent Reviews Mention...
“he's a really nice guy”
“they are friendly”
“Very friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Clutter Moving & Storage - Philadelphia receives mixed feedback with a number of customers expressing high satisfaction and loyalty, while a significant portion share strong negative sentiments and reluctance for future engagement.
Recent Reviews Mention...
“would not use them again due to negative experience”
“would hire again”
“highly recommend this service”
9. Professionalism
Nationwide Average: 8.31/10
Clutter Moving & Storage - Philadelphia receives mixed reviews, with several customers praising the team for their care and expertise, noting instances of exceptional service and preparedness, while a few report dissatisfaction due to unprofessional behavior and handling of items.
Recent Reviews Mention...
“handled situation poorly without considering our hardship”
“conducted themselves professionally”
“Josh was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Clutter Moving & Storage - Philadelphia generally appears to struggle with adequately resolving issues and compensating for damages, though there are rare instances where efforts are made to advocate for the customer or reimburse with sufficient proof.
Recent Reviews Mention...
“refused hardship program and didn't attempt to resolve issues”
“tried to hide behind rules instead of rectifying issues”
“helped me file a claim for a missing item”
11. Precision & Care
Nationwide Average: 8.01/10
Clutter Moving & Storage - Philadelphia receives a mixed response with some customers reporting excellent packaging and treatment of belongings, while a significant number of others complain about lost, damaged, or poorly handled items.
Recent Reviews Mention...
“everything is in perfect condition”
“handled all of my products with care”
“took care to secure all items”
Customer Insights
Local Move Duration: 1 hours from 8 reviews
Great Crew Members
| Josh | Josh was professional, careful, and courteous |
| Josh S | he's a really nice guy |
| Stewart, Levi, Josh | killed it |
| Stewart, Levi, Josh | great job, very efficient and friendly, ensured everything was to expectations |
| Josh S | Very friendly and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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