Compass Self Storage is a nationwide moving company operating in multiple locations across the United States. With a focus on customer satisfaction, the company offers a range of storage services, including personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage. As part of their offerings, they can provide packing and moving supplies, arrange truck rentals, and contact Madison, NJ moving services on your behalf. Their facilities offer climate-controlled units, indoor units, digital surveillance, and secure entry access.
Compass Self Storage

Moving Services
- Packing Supplies
- Truck Rental
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in Madison, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service”
“great service”
“Linda made us feel like we were with family”
“Wonderful experience”
2. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“amazing promotional price with the first month free”
“Reasonably priced”
“my rate has gone up a lot every year”
“prices for units are super fair”
3. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Linda was very patient and thorough”
“easy to make payments”
“Linda was patient and listened to our needs”
“People at front desk were fantastic”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“new customers only get charged $139.00 per month”
“upfront and honest about costs”
“Price keeps increasing.”
5. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Linda is amazing and friendly”
“Linda Rosario was extremely polite and helpful”
“they are friendly”
“Made us feel like we were with family”
6. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would recommend friends and family and come back again”
“recommend this company and would hire again”
“would definitely hire again”
7. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“great management”
“represents Compass above and beyond”
“Professional and very thorough”
“smooth setup indicates professionalism”
8. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Linda helped out a lot with the issue”
“able to go above and beyond in service”
“willing to go the extra mile”
“bent over backwards to help”
Great Crew Members
Linda | Linda is amazing and knowledgeable |
Linda | Linda Rosario was extremely polite and helpful |
Linda | Linda takes pride in her work, great to work with |
Linda | Linda was very patient and thorough |
Linda | Linda was great and knowledgeable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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