Family-owned and operated Custom Moving and Storage specializes in local and long-distance relocations for homes and businesses. Based in West Lebanon, it has been catering to the moving needs of customers in New Hampshire and Vermont since 2004. Known for its expert packing and loading services, this company will take care of everything, from your heaviest furniture to your most delicate items. You can rest assured that your belongings will arrive at your new home intact and in one piece. If you need a little extra space, Custom Moving has clean and secure storage facilities with heated and cold units available. It also leases out 8’x16’ and 8’x20’ containers, which you can load at your own pace and keep as at-home storage for as long as needed. Custom Moving and Storage has other offices in Sunapee, Enfield, and Plainfield. Moving and packing supplies can be purchased at any of these sites. If you're looking for other experienced movers serving Manchester, NH, visit our Manchester page for more options.
Custom Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Custom Moving and Storage
Additional Cities Served: Concord, Keene, Laconia, Lebanon, Claremont, Essex Junction, MontpelierShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Custom Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Custom Moving and Storage is overwhelmingly praised for their professionalism, efficiency, and exceptional service, although there was a single bitter disappointment mentioned.
Recent Reviews Mention...
“most professional movers we have ever met”
“Evan and team were incredibly helpful”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Custom Moving and Storage consistently demonstrates reliability by showing up on time, as evidenced by numerous reports of their timely arrivals and efficient work practices.
Recent Reviews Mention...
“they show up on time for the move”
“Thomas and Kevin showed up on time”
“arrived on time and worked efficiently”
3. Affordability
Nationwide Average: 7.69/10
Custom Moving and Storage is highly praised for their competitive and fair pricing, consistently being regarded as having the best prices around and making for a very reasonably priced move.
Recent Reviews Mention...
“very competitive pricing”
“had the best price around”
“competitive pricing”
4. Communication
Nationwide Average: 7.53/10
Custom Moving and Storage consistently excels, demonstrating responsiveness, efficiency, and courteousness, with nearly all reviews highlighting their exceptional communication skills throughout the moving process.
Recent Reviews Mention...
“efficient and courteous communication”
“Evan was responsive and gave an estimate promptly”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Custom Moving and Storage consistently meets or exceeds expectations by either agreeing on the initial price or even coming in under the quoted amount.
Recent Reviews Mention...
“came in $300+ UNDER the quoted price”
“agreed on the price”
“for the price agreed upon”
6. Speed
Nationwide Average: 8.58/10
Custom Moving and Storage is praised for being exceptionally efficient, hardworking, and quick, finishing jobs within expected times while maintaining quality.
Recent Reviews Mention...
“very efficient and hard working”
“efficient and courteous”
“finished job quickly within expected time”
7. Friendliness
Nationwide Average: 8.91/10
Custom Moving and Storage consistently impresses with their courteous, professional, and genuinely pleasant staff, who are praised for their great attitudes, patience, and helpfulness throughout the moving process.
Recent Reviews Mention...
“great personality and fun to work with”
“enjoy working with them, they are courteous”
“Team was kind during a stressful time”
8. Will Hire Again
Nationwide Average: 8.18/10
Custom Moving and Storage overwhelmingly enjoys a strong reputation for repeat business, barring very few exceptions where customers expressed dissatisfaction.
Recent Reviews Mention...
“very enjoyable moving experience”
“Highly recommend and will use them again”
“can't thank them enough”
9. Professionalism
Nationwide Average: 8.31/10
Custom Moving and Storage consistently receives praise for their efficient, courteous, and skilled team members, who are highlighted for their professional demeanor, teamwork, and their ability to handle tasks smoothly, despite a single report of unpreparedness.
Recent Reviews Mention...
“most professional movers we have ever met”
“they are efficient and courteous, not hired off the street”
“professional”
10. Precision & Care
Nationwide Average: 8.01/10
Custom Moving and Storage consistently receives high praise for their exceptional attention and professionalism in ensuring furniture and belongings are moved without damage, despite a singular report of damaged furniture.
Recent Reviews Mention...
“treat belongings with respect and care”
“careful with furniture”
“very careful in not damaging any furniture”
Great Crew Members
| Evan, Thomas, Kevin | Evan coordinated quickly, Thomas and Kevin were kind and efficient |
| Tom, John | deserved praise for their hard work and care |
| John, Mike | handled my item with care and were professional |
| Sara, Evan | both demonstrated patience and unparalleled skill |
| Thomas, Mike, Jordan, Keith | team was helpful, careful, and cooperative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Manchester Moving Services
