With 40 years of proven success, Gentle Giant Moving Company is regarded as the premier mover in Portsmouth, NH. It offers a full range of packing and moving services for both residential and commercial moves, whether you’re moving locally or across the country. Many people who are seeking movers in Manchester, NH often consider Gentle Giant for their needs. Gentle Giant movers are experienced and professionally trained to provide you with the best possible service. They are skilled in craning, relocating pianos, and moving specialty items. They can also help you with storage and deliver moving boxes whenever needed. Gentle Giant is a highly rated member of the AMSA and BBB, signifying its excellent history of quality service and customer satisfaction. Referrals account for 80% of the company’s business, so you can be sure that you’re in good hands with Gentle Giant Moving Company. It has over 300 movers in 20 locations across the country, serving 15,000 customers each year.
Gentle Giant Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: Rochester, Portsmouth, Sanford, South Burlington, Newburyport, Laconia
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company is highly praised for its exceptional, professional, and efficient moving services, consistently delivering a stress-free and pleasant moving experience.
Recent Reviews Mention...
“Absolutely amazing service”
“excellent job with the move”
“Team did an excellent job overall”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently receives high praise for being timely, with customers repeatedly noting that the team and specific movers like Nick and Rolando arrive on time, are prompt, and complete jobs on schedule.
Recent Reviews Mention...
“they are timely”
“prompt”
“Nick and Rolando were prompt”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company appears to be perceived as providing excellent value, with many customers enjoying prices under estimates and reasonable quotes, despite a few reports of costs exceeding initial quotes.
Recent Reviews Mention...
“Worth every penny”
“Price was fair”
“pricing is terrific value”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company consistently receives praise for excellent coordination, responsiveness, and the ability to keep customers well-informed and satisfied throughout the moving process.
Recent Reviews Mention...
“Great contacts with company despite uncertainties”
“excellent planning and coordination”
“Communication was amazing”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company is generally praised for their accuracy and honesty, often coming in under budget, although there is an isolated report of costs exceeding the initial quote.
Recent Reviews Mention...
“Upfront with pricing”
“Estimate was spot-on, no hidden fees”
“cost was $1000 more than the quote”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company consistently receives high praise for their efficient, fast-paced work ethic, completing moves quickly even under challenging conditions, with only a singular mention of a longer-than-expected pack-out time.
Recent Reviews Mention...
“Move was quick even in less than ideal conditions”
“they hustle and move very quickly”
“remarkable speed without sacrificing professionalism”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company displays consistently exceptional and thoughtful service, with numerous accounts of their easy-going, helpful, and professional nature making the moving experience pleasant for customers.
Recent Reviews Mention...
“Ensured no mud was tracked, thoughtful service”
“easy-going nature made the experience stress-free”
“Three guys were all friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company enjoys overwhelmingly positive feedback, with numerous customers expressing high satisfaction and a strong intention to use their services again, despite a couple of isolated reports of unwillingness due to issues encountered.
Recent Reviews Mention...
“Would hire again, no mention of hesitation”
“highly recommend this company and would hire again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently demonstrates high levels of experience and dedication, with numerous positive remarks on their courteous, hard-working, and expert conduct, though there was a single mention of a bed being installed backwards.
Recent Reviews Mention...
“Shane and Aiden were experienced and professional”
“extremely professional”
“showcased expertise and dedication throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Gentle Giant Moving Company has shown a range of responses, from full commitment to ensuring customer satisfaction to some dissatisfaction where issues weren't entirely resolved.
Recent Reviews Mention...
“broken items and not fully rectified”
“ensured everything was perfect”
“they gave us money to replace missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company is highly commended for their meticulous and expert approach but has experienced occasional incidents involving damage.
Recent Reviews Mention...
“Moved awkward and heavy items with care”
“truly "gentle" with our residents items”
“handled our belongings with utmost care and precision”
Great Crew Members
| Shane, Aiden | Shane and Aiden were experienced and professional |
| Chris, Dante, Jake | magic workers and HIGHLY RECOMMEND |
| Andrew, Brandon, Matt, Zach | helped us with the move |
| Peter, Andrew, Austin, Brandon, Zach | handled our move with care and efficiency |
| Jim | took amazing care and communicated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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