ABC Quality Moving & Storage is a St. Louis-based moving company, serving local and long-distance moves across the Greater St. Louis Metropolitan area since 1989. A family-owned and operated business, they are dedicated to professional and reliable service, earning them a 96% customer retention ratio. Their range of services includes local moving, long-distance moving, commercial moving, storage, packing and crating, specialty moving, and junk removal/donation drop-off. They also offer weekly storage services, a unique offering in the St. Louis region. For your moving needs in the area, you can consider the movers in St. Peters, MO. The company is known for its community involvement, supporting local organizations and programs such as The St. Patrick Center and Move for Hunger.
ABC Quality Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About ABC Quality Moving & Storage
Additional Cities Served: Lake St. Louis, Glen Carbon, Jerseyville, Mascoutah, Aurora, Wright City, LebanonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Storage Services
- Packing & Crating
- Specialty Moving
- Junk Removal & Donation Drop Off
- Baby Grand Piano Moving
- Pool Table Moving
- Swing Furniture
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 11/17/23*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of ABC Quality Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ABC Quality Moving & Storage receives high praise for its professional and efficient service, yet it faces significant criticisms regarding instances of unprofessional behavior and property damage, suggesting an inconsistent performance.
Recent Reviews Mention...
“outstanding service warrants highest rating”
“driver pocketed some of my belongings”
“couldn't be happier with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
ABC Quality Moving & Storage generally receives high praise for being on time and communicating effectively, though there are a couple of reports of them being either unexpectedly early or late.
Recent Reviews Mention...
“they were on time”
“Showed up on time”
“showed up on time and called beforehand”
3. Affordability
Nationwide Average: 7.69/10
ABC Quality Moving & Storage generally is perceived to offer reasonable and fair prices, though there are notable instances of customer dissatisfaction due to higher than expected costs and inefficient service charges.
Recent Reviews Mention...
“prices were fair”
“money well spent implies good value”
“fair pricing”
4. Communication
Nationwide Average: 7.53/10
ABC Quality Moving & Storage has received mixed feedback, with significant praise for helpful and effective intercommunication but also notable instances of rudeness, unresponsiveness, and poor customer service.
Recent Reviews Mention...
“the office is run by bozos”
“Megan was so very kind and helpful”
“Megon made sure everything was taken care of”
5. Stick to Prices
Nationwide Average: 5.99/10
ABC Quality Moving & Storage receives mixed feedback with numerous clients praising their adherence to initial quotes, while a significant portion reports being charged more than expected.
Recent Reviews Mention...
“had to pay for a second trip”
“guaranteed the price of the move up front with no changes”
“Mike refused to acknowledge the damage responsibility”
6. Speed
Nationwide Average: 8.58/10
ABC Quality Moving & Storage generally receives high praise for their efficient, fast, and continuous work ethic, with numerous clients noting exceptionally quick moves, though a scant few reports indicate some experiences of slower-than-expected service.
Recent Reviews Mention...
“worked extremely efficiently”
“They did not stop till the job was done”
“moved very quickly”
7. Friendliness
Nationwide Average: 8.91/10
ABC Quality Moving & Storage generally receives high praise for their polite and respectful staff, though there are a few instances of reported rudeness and unprofessional behavior.
Recent Reviews Mention...
“their courteous behavior”
“Kevin & Tim were so friendly”
“Kind, respectful, fast, & funny”
8. Will Hire Again
Nationwide Average: 8.18/10
ABC Quality Moving & Storage garners a predominantly positive response, with numerous customers expressing strong endorsements and repeat hiring intentions, despite a minority of dissatisfied clients who mention they would not hire or recommend the company again.
Recent Reviews Mention...
“highly recommend using ABC again”
“driver pocketed some of my belongings”
“will definitely recommend your company”
9. Professionalism
Nationwide Average: 8.31/10
ABC Quality Moving & Storage generally receives praise for their professional conduct, teamwork, and considerate service, although there are a few isolated reports of unprofessional behavior and incidents that negatively affected customers' experiences.
Recent Reviews Mention...
“driver pocketed some of my belongings”
“Kevin & Tim were professional”
“very professional conduct”
10. Conflict Handling
Nationwide Average: 4.07/10
ABC Quality Moving & Storage generally appears to have a poor track record of taking responsibility and effectively resolving customer issues, although there are rare instances where satisfactory actions have been taken.
Recent Reviews Mention...
“refusal to take responsibility for damage”
“no help for lost or stolen items”
“did not attempt to fix the problem adequately”
11. Precision & Care
Nationwide Average: 8.01/10
ABC Quality Moving & Storage generally received praise for careful and protective handling, although there were several instances of significant damage and careless treatment mentioned.
Recent Reviews Mention...
“driver pocketed some of my belongings”
“appreciated the care they gave to our possessions”
“took good care of our belongings”
Customer Insights
Cost: $ 2119.00 from 3 historical data points
Local Move Duration: 8.25 hours from 6 reviews
Great Crew Members
| Kevin, Tim | Kevin & Tim made our move great |
| Riley, Tim, Cody | professional conduct and care with possessions |
| Cody, Brad, Frank | they did an excellent job |
| Megan, Cody, Ralph, Frank, Kort | Kind, respectful, fast, & funny, and worked great as a team |
| Megon | Megon was amazing in making sure everything was taken care of |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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