With nearly a century of service, Mayflower Movers of St. Louis is part of the nation's largest organization providing moving and storage services and can be a viable choice for those seeking the services of professional movers in St. Louis, MO. The company offers customizable moving services, designed to accommodate moves of any size and their broad service area includes over 500 locations throughout the United States. From packing and unpacking to debris removal and storage solutions, Mayflower of St. Louis presents a comprehensive array of services for their customers' convenience. The company manages to stand out amongst the crowd courtesy of their dedicated move coordinators, availability of quick virtual surveying, and provision of an extensive library populated with moving resources for customer guidance.
Mayflower Movers of St. Louis
About Mayflower Movers of St. Louis
Additional Cities Served: St. Charles, St. Peters, Florissant, Chesterfield, Wildwood, University City, BallwinShow More >
Moving Services
- Long Distance Moving Services
- Local Moving Services
- International Moving Services
- Full Service Options (Customizable moving services including packing and unpacking, storage, debris removal)
- Small Moves Services (For people who have less to move)
- Debris Removal Service
- Customized Move Plan Service
- Storage Services
- Packing and Unpacking Services
- Moving Plan tailored to customer's needs
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Summarized Review of Mayflower Movers of St. Louis
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mayflower Movers of St. Louis appears to offer a polarizing customer experience, with numerous reports of poor and damaging service contrasting with many customers experiencing outstanding, professional, and satisfactory moving services.
Recent Reviews Mention...
“destroyed every memory and item”
“damaged or destroyed most of my possessions”
“not only did they reshuffle belongings but lost items”
2. Punctuality
Nationwide Average: 8.07/10
Mayflower Movers of St. Louis has mixed reviews with a significant number of customers praising their on-time delivery and prompt service, while a noteworthy portion reports serious delays and scheduling issues.
Recent Reviews Mention...
“they never showed up as promised”
“it took 3 MONTHS to get my goods”
“they did not follow the schedule they had given”
3. Affordability
Nationwide Average: 7.69/10
Mayflower Movers of St. Louis receives mixed feedback, with numerous complaints about high and unexpected costs despite some customers finding their pricing competitive or reasonable.
Recent Reviews Mention...
“they were the most expensive”
“received additional invoices with discrepancies”
“had to rent additional trucks due to their failure”
4. Communication
Nationwide Average: 7.53/10
Mayflower Movers of St. Louis has received a mixed reception, with numerous clients expressing dissatisfaction over unreturned calls, poor responsiveness, and overall ineffective communication, while others praise the company for its professionalism, friendly customer service, and continuous updates throughout the moving process.
Recent Reviews Mention...
“people who say they will call back with answers never do”
“wouldn't honor the insurance”
“responsible party never returned phone calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Mayflower Movers of St. Louis has a mixed reputation with numerous customers expressing their dissatisfaction over unexpected additional charges and failure to adhere to original agreements, though there are also several positive accounts of accurate estimates and no surprise fees.
Recent Reviews Mention...
“claimed additional payment for non-delivered items”
“reshuffled belongings into 5 crates to avoid refund”
“did not stick to the agreed plan”
6. Speed
Nationwide Average: 8.58/10
Mayflower Movers of St. Louis has received mixed reviews, with some customers praising their quick and efficient service, while others have experienced significant delays and slow delivery times.
Recent Reviews Mention...
“items never moved, leading to delays and additional costs”
“it took 3 MONTHS to get my goods”
“Over a month delay, still not delivered.”
7. Friendliness
Nationwide Average: 8.91/10
Mayflower Movers of St. Louis generally receives high praise for their polite, professional, and courteous staff, though there are a few reports of unprofessional and rude behavior.
Recent Reviews Mention...
“Driver was verbally abusive and dominating”
“unprofessional action by their agent”
“everyone involved was honest, professional, and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Mayflower Movers of St. Louis receives mixed reviews, with a notable amount expressing strong dissatisfaction and vowing not to rehire, while a significant number of customers share positive experiences and recommend their services.
Recent Reviews Mention...
“I am not happy and will keep squeaking until I get my things”
“do not ever use this company”
“list tens of thousands of dollars using Mayflower”
9. Professionalism
Nationwide Average: 8.31/10
Mayflower Movers of St. Louis has mixed reviews highlighting some instances of unprofessionalism while also receiving a significant number of reviews praising the professionalism, efficiency, and overall positive performance of their crew and coordinators.
Recent Reviews Mention...
“unprofessional back end service”
“Driver and helper were unprofessional”
“unprofessional action by their agent”
10. Conflict Handling
Nationwide Average: 4.07/10
Mayflower Movers of St. Louis predominantly struggles with adequately addressing and resolving customer issues, with frequent complaints of unsatisfactory resolution efforts, despite a few instances where employees made notable efforts to rectify situations.
Recent Reviews Mention...
“I will keep squeaking until I get my things”
“wouldn't honor the additional insurance”
“insurance covered less than one third of damage”
11. Precision & Care
Nationwide Average: 8.01/10
Mayflower Movers of St. Louis has a mixed reputation, with numerous complaints about damage and carelessness alongside several reports of items being moved with great care and arriving in perfect condition.
Recent Reviews Mention...
“99% arrived undamaged”
“contents completely destroyed”
“antiques and collectables were destroyed”
Customer Insights
Cost: $ 17177.00 from 5 historical data points
Interstate Move Duration: 9 days from 12 reviews
Great Crew Members
| Eric | Eric was attentive, professional, and sympathetic |
| Jesse Bolado, Rachel Padilla | Jesse and Rachel were professional and knowledgeable |
| Alan, Sara | Trustworthy, genuine and communicative throughout |
| Brian | Brian and the crews were great during the move |
| Alex | Alex did a great job of backing the truck down |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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