Helpers Moving & Storage is a trusted Cape Girardeau moving company established in 1996. It is a family-owned and operated business offering local and long-distance moving services. The movers who work for this company are among the most professional and experienced in their field. If you are planning a move and looking for movers in Independence, MO, it's important to consider all your options. They can handle any home, apartment, or office move, no matter how big or small it may be. The Helpers Moving & Storage team is skilled in packing and loading trucks, as well as unloading and unpacking them. They will stack your belongings so they fit securely into the truck to ensure a smooth and uneventful move. You can also feel good about storing your items with this moving company. It has climate-controlled storage units for your goods, so you don’t have to worry about them getting wet or molding in the rain.
Helpers Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Helpers Moving & Storage
Additional Cities Served: Cape Girardeau, Sikeston, Jackson, Martin, Ellisville, Perryville, MurphysboroShow More >
Moving Services
- Local moving services
- Long distance moving services
- Specialty moving services
- Full-service moving
- Storage unit rental
- Climate controlled storage units
- Warehoused storage units
- Third-party moving services
- Personalized moving service
- Office moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Helpers Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Helpers Moving & Storage generally provides exceptional and professional moving services, receiving high praise for their efficiency and courtesy, albeit with a few reports of dissatisfaction and damages.
Recent Reviews Mention...
“excellent experience”
“great job by movers”
“entire experience couldn't have been better”
2. Punctuality
Nationwide Average: 8.07/10
Helpers Moving & Storage generally excels at being on time, with many customers noting their promptness, although there are a few instances of significant delays.
Recent Reviews Mention...
“they are prompt”
“showed up 2hrs late with no explanation”
“They were prompt”
3. Affordability
Nationwide Average: 7.69/10
Helpers Moving & Storage generally provides reasonable pricing for its services, though there are some concerns regarding high costs and billing surprises.
Recent Reviews Mention...
“pricing was very reasonable”
“didn't realize being charged $200/hr til the day of”
“the price was still high”
4. Communication
Nationwide Average: 7.53/10
Helpers Moving & Storage generally received high praise for their helpfulness and organization, though they faced significant criticism for a lack of explanation and responsiveness in certain instances.
Recent Reviews Mention...
“Very helpful with everything I needed to know”
“Debbie was great at organizing”
“no explanation for being 2hrs late”
5. Stick to Prices
Nationwide Average: 5.99/10
Helpers Moving & Storage has mixed feedback, showing both dissatisfaction due to unforeseen higher charges and appreciation for honouring initial quotes in certain cases.
Recent Reviews Mention...
“quoted higher prices due to "extra items"”
“was not informed I would be charged full price for extra help.”
“kept deposit without completing service”
6. Speed
Nationwide Average: 8.58/10
Helpers Moving & Storage is generally perceived as efficient and fast, despite a few complaints about slow-moving tactics.
Recent Reviews Mention...
“very fast move”
“moving slow purposely to stretch the time”
“They were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Helpers Moving & Storage is predominantly praised for their courteous, friendly, and professional approach, despite a couple of negative remarks.
Recent Reviews Mention...
“they were exceptionally courteous”
“they are friendly”
“super friendly and conversational”
8. Will Hire Again
Nationwide Average: 8.18/10
Helpers Moving & Storage receives overwhelmingly positive feedback, with the majority of customers expressing a high likelihood of rehiring and recommending the company, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“highly recommend”
“would definitely recommend and use again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Helpers Moving & Storage is generally seen as professional and courteous, despite a few criticisms regarding unprofessional behavior and issues with professionalism.
Recent Reviews Mention...
“very professional and courteous”
“Professional conduct throughout the service”
“stood around talking CONSTANTLY”
10. Conflict Handling
Nationwide Average: 4.07/10
Helpers Moving & Storage generally shows a lack of effort in addressing customer complaints, although there are instances where they have promptly resolved issues without extra charges.
Recent Reviews Mention...
“management was notified and did nothing”
“unwillingness to replace broken items”
“owner refused to call back to address issues.”
11. Precision & Care
Nationwide Average: 8.01/10
Helpers Moving & Storage overwhelmingly receives praise for their respectful and meticulous approach, despite a couple of instances of poor handling noted by customers.
Recent Reviews Mention...
“took extra special care moving my piano”
“handled the furniture with care”
“Treated my home and contents with care and respect”
Great Crew Members
| Debbie, Taylor | Debbie great at organizing, Taylor kind and helpful |
| Debbie, Tommy | Thanked Debbie and Tommy specifically, indicating good service |
| Debbie | Debbie gave a good quote |
| Alexis,LaShaunda | office staff were on top of all details |
| Debbie, Alexis | Debbie is excellent at packing and moving |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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