From residential and commercial to DIY moves, St. Paul-based Metcalf Moving & Storage has the skills and the resources to help you make your move simple, easy, and convenient. With over a century of experience, the locally-owned and operated company relocates people nearby and across the world. Apart from standard moving services, Metcalf also offers employee relocations, last-mile delivery, custom shipping, and warehousing solutions. As an agent for Mayflower Transit, one of the most trusted national moving companies, it provides portable storage containers that are perfect for those on a budget with the time to pack and load at their own pace. If you're curious about other options, you can check out other unbiased ratings of the top Minneapolis, MN movers as well.
Metcalf Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Metcalf Moving & Storage
Additional Cities Served: St. Paul, Bloomington, Brooklyn Park, Plymouth, Woodbury, Maple Grove, St. CloudShow More >
Moving Services
- Residential Move
- Commercial Move
- Long Distance Moving
- Local Household Moving
- Loading, Unloading, and Transportation Service
- Packing and Crating
- Secure Storage
- Special Servicing of Items
- Professional Move Coordination
- Full Replacement Coverage
Minnesota Moving License
Active
Last Checked: 02/23/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Metcalf Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Metcalf Moving & Storage garners high praise for its professional, efficient, and stress-free moving services, with overwhelmingly positive experiences noted by customers despite a few dissatisfied reports.
Recent Reviews Mention...
“Absolutely amazing guys who worked so hard”
“Everything you want in a moving company”
“loved working with Metcalf for my move”
2. Punctuality
Nationwide Average: 8.07/10
Metcalf Moving & Storage consistently receives high praise for their timely arrivals and efficient service, though there have been a few instances of significant delays and scheduling issues.
Recent Reviews Mention...
“timely”
“arrived exactly on time”
“supposed to move on Friday but moved on Tuesday”
3. Affordability
Nationwide Average: 7.69/10
Metcalf Moving & Storage generally offers competitive and reasonable pricing, with many customers finding their costs fair and the company's value noteworthy despite a few instances of customers perceiving the services as expensive or a poor value.
Recent Reviews Mention...
“May cost a little more but worth every penny”
“Price was right”
“Steve customized an efficient plan at great value”
4. Communication
Nationwide Average: 7.53/10
Metcalf Moving & Storage generally receives high praise for their responsive, thorough, and helpful interactions, though there are a few reports of poor communication and unhelpful staff.
Recent Reviews Mention...
“Accommodating and made me feel taken care of”
“Fun on phone conversations with Stephanie”
“they were responsive from the get-go”
5. Stick to Prices
Nationwide Average: 5.99/10
Metcalf Moving & Storage generally tends to honor their initial cost estimates, often adjusting bills downward and providing nearly spot-on or lower-than-predicted quotes, with a few rare exceptions of higher-than-quoted prices.
Recent Reviews Mention...
“move came in well under estimate”
“came below estimate”
“quoted an unreasonably high price”
6. Speed
Nationwide Average: 8.58/10
Metcalf Moving & Storage consistently receives high praise for their efficiency and quick service, with multiple reviews highlighting their ability to complete moves faster than expected and expedite the moving process.
Recent Reviews Mention...
“we made the estimated time”
“the movers were very efficient”
“was very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Metcalf Moving & Storage generally receives praise for their accommodating, courteous, and good-spirited team, though a couple of reports indicate instances of rudeness.
Recent Reviews Mention...
“Accommodating and even entertained”
“one mover was friendly, the other abrasive”
“Stephanie is a great kidder”
8. Will Hire Again
Nationwide Average: 8.18/10
Metcalf Moving & Storage overwhelmingly receives high praise for their services, with the vast majority of clients expressing strong recommendations and intentions to use their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“Simply, the best ever and worth every penny”
“highly recommend and will use their services again”
“Extremely pleased with the service”
9. Professionalism
Nationwide Average: 8.31/10
Metcalf Moving & Storage generally boasts a highly professional, skilled, and efficient team, despite a few isolated reports of unprofessional conduct.
Recent Reviews Mention...
“Worked so hard and re-assembled everything”
“were skilled, prepared, professional”
“one mover was professional, the other not”
10. Conflict Handling
Nationwide Average: 4.07/10
Metcalf Moving & Storage exhibits mixed responses ranging from proactive problem-solving and fair compensation to instances of denial and inadequate follow-up on customer grievances.
Recent Reviews Mention...
“denied breakage despite evidence”
“Chuck helped with forgotten items”
“poor solution for their mistake”
11. Precision & Care
Nationwide Average: 8.01/10
Metcalf Moving & Storage generally receives high praise for their carefulness and respect for belongings, despite a few instances of reported damage and breakage.
Recent Reviews Mention...
“Nothing broken”
“careful with items”
“broken piece off of an expensive table”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
| Ryan | Ryan took the survey, was great, friendly, and professional |
| Ryan, Stephanie | Pleased with service and fun conversations |
| Steve B | Steve customized an efficient move plan |
| Mark, Derek | handled my move great |
| Donnet | Donnet ensured I had all the information needed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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