On Call Services is a fully insured, family-owned and operated business that serves Minnesota’s Twin Cities and surrounding areas. This local Saint Paul moving company has been around since 2015, providing a one-stop-shop for all of residential and commercial needs. It offers everything from packing and crating to loading, unloading, and unpacking. This company can also provide lawn care for residential properties or commercial locations that need it during the summer season and roof snow removal for the cold weather months. On Call Services has received spectacular reviews on Thumbtack, Google, and Facebook from happy clients, with people talking about how great the company was on site and even more impressive after the move. Its movers are outstanding, and they treat customers like family. A 5% discount is available for veterans, seniors, and friends and family referrals. If you would like to explore other St. Paul, MN movers, you can find a comprehensive list on our site.
On Call Services Moving and Hauling
About On Call Services Moving and Hauling
Additional Cities Served: Brooklyn Park, Woodbury, Blaine, Eden Prairie, Maplewood, Cottage Grove, RosevilleShow More >
Moving Services
- Residential moving
- Commercial moving
- Apartment moving
- House moving
- Townhome moving
- Storage facility moving
- Moving pod moving
- Piano moving
- Pool table moving
- Last-minute moving
Minnesota Moving License
Active
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Summarized Review of On Call Services Moving and Hauling
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
On Call Services Moving and Hauling generally receives high praise for its moving services, though there are some reports of slow work by the movers.
Recent Reviews Mention...
“very bad quality service.”
“Extremely unprofessional and terrible customer service”
“very professional”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were timely”
“On time”
“they started on time”
3. Affordability
Nationwide Average: 7.69/10
On Call Services Moving and Hauling has mixed reviews, with some finding their prices reasonable and others criticising unexpected fees that made the service extremely expensive.
Recent Reviews Mention...
“affordable pricing”
“better price than any other companies”
“it was a great value”
4. Communication
Nationwide Average: 7.53/10
On Call Services Moving and Hauling significantly disappoints customers by failing to call and explain additional fees.
Recent Reviews Mention...
“Barely get any response to follow-ups”
“very polite and respectful”
“Kiya was patient, nice, and explained everything”
5. Stick to Prices
Nationwide Average: 5.99/10
On Call Services Moving and Hauling receives mixed feedback for being reliable and honest but also for adding unexpected fees not initially included in the quote.
Recent Reviews Mention...
“asked for the rest of the money mid-move.”
“offered an amazing deal and stuck to it”
“added unexpected costs at the end”
6. Speed
Nationwide Average: 8.58/10
On Call Services Moving and Hauling is criticized for the slow work by its team.
Recent Reviews Mention...
“everything was loaded within few hours”
“got the job done quickly”
“very efficient move”
7. Friendliness
Nationwide Average: 8.91/10
On Call Services Moving and Hauling is praised for being exceptionally sweet and going above and beyond to satisfy customers.
Recent Reviews Mention...
“friendly guys”
“treated me and my home with respect”
“Kiya is patient, nice, and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
On Call Services Moving and Hauling receives mixed reviews; while some customers express a strong loyalty and intent to exclusively use its services in the future, others are deterred by incidents of damage, slowness, and unexpected extra fees.
Recent Reviews Mention...
“would not hire again.”
“Would not recommend”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
On Call Services Moving and Hauling is highly regarded for doing an excellent job.
Recent Reviews Mention...
“did not conduct themselves professionally.”
“conducted themselves well”
“Unprofessionalism in handling the situation”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Issue unresolved after 2 months”
“Have yet to offer any resolution for damages.”
“did not address reported damages”
11. Precision & Care
Nationwide Average: 8.01/10
On Call Services Moving and Hauling has a negative reputation for damaging valuable furniture and mattresses.
Recent Reviews Mention...
“furniture damage and scratch.”
“Dropped a $4,500 piano down the stairs”
“one IKEA bookcase was damaged”
Customer Insights
Local Move Duration: 4 hours from 9 reviews
Great Crew Members
| Kiya | Kiya was helpful, patient, and friendly |
| Urael, Deon, Gideon | great work and friendly service |
| RJ,Kaden | very polite and professional, finished job quickly |
| Deon,Kayden | amazing work |
| Kia, Kaden | Kia was very helpful, Kaden made sure I was always aware |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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