Founded in 2019, TrueCare Moving Service is a locally owned company in Minneapolis with over 15 years of combined experience. Focused on affordability and friendly customer service, it offers comprehensive relocation services to customers in the Twin Cities, Hennepin County, and surrounding areas in Minnesota. This one-stop-shop specializes in residential and commercial moving, piano transportation, furniture assembly, and packing and unpacking services. Furthermore, for those who prefer to pack their items on their own, TrueCare Moving Service offers packaging materials, such as boxes, tape, moving blankets, and plastic and bubble wrap. This team is committed to giving you the best moving experience possible. It promises upfront pricing to eliminate any hidden fees or additional charges. With TrueCare Moving Service, you will be aware of your moving costs from the get-go, killing the hassles of surprise bills popping up later in the process.
TrueCare Moving Service
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About TrueCare Moving Service
Additional Cities Served: St. Paul, Brooklyn Park, Plymouth, Woodbury, Lakeville, Eagan, BlaineShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Piano Moving
- Professional Mover
- Flat Truck Fee
- Packing Materials
- Heavy Lifting & Moving Packing
- Upright Piano Moving
- Furniture Assembly
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of TrueCare Moving Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
TrueCare Moving Service is highly regarded for providing exceptional service, being competitively priced, and having a crew that performs an outstanding job with quick and easy moving processes.
Recent Reviews Mention...
“great work by movers”
“TrueCare made the moving process easy and stress-free”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
TrueCare Moving Service is highly regarded for their on-time arrivals and prompt service.
Recent Reviews Mention...
“they are on time”
“they were on time the day of my move”
“precise timing”
3. Affordability
Nationwide Average: 7.69/10
TrueCare Moving Service is highly regarded for its reasonable rates.
Recent Reviews Mention...
“the job took double the time quoted so the cost was significantly more than we expected”
“the prices are great”
“Great Prices for the service you get”
4. Communication
Nationwide Average: 7.53/10
TrueCare Moving Service excels with professional, pleasant, and friendly call handling, maintaining personal contact through Tyrell, who ensured communicative clarity from initial consultation to the final move.
Recent Reviews Mention...
“Communication with the company was quick, easy and efficient”
“owner assured resolution but never followed through”
“great communication and customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
TrueCare Moving Service consistently honors their initial cost estimates as reflected in customer satisfaction.
Recent Reviews Mention...
“quote was ~$400 off and discount forgotten”
“quote was spot on”
“the quote was accurate”
6. Speed
Nationwide Average: 8.58/10
TrueCare Moving Service is highly regarded for their efficiency, with customers noting the timely completion of work, absence of time-wasting, prompt commencement of the moving process, and quick execution.
Recent Reviews Mention...
“the job took double the time quoted”
“they were fast”
“unloading took 3x longer than loading”
7. Friendliness
Nationwide Average: 8.91/10
TrueCare Moving Service consistently receives high praise for having a very polite, friendly, and respectful team that contributes to a positive moving experience.
Recent Reviews Mention...
“The moving team were pleasant to deal with”
“they were kind and generous”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
TrueCare Moving Service receives high appreciation for quality service, with customers expressing strong intentions to both reuse and recommend their services for future moves.
Recent Reviews Mention...
“would definitely use you again in the future”
“recommend this company and would hire again”
“I would recommend purchasing additional insurance”
9. Professionalism
Nationwide Average: 8.31/10
TrueCare Moving Service is consistently recognized for its courtesy, efficiency, and respectful demeanor, with special commendation for team member Tyrell's nice and professional conduct.
Recent Reviews Mention...
“movers are very professional”
“the training and diligence was not what we expected”
“professional and great customer service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“The owner did make an attempt to compensate us for the damage”
“no compensation or follow-up after reporting damage”
“issues addressed, but forgotten actions and unfulfilled promises”
11. Precision & Care
Nationwide Average: 8.01/10
TrueCare Moving Service is highly praised for safe padding and wrapping of furniture, careful handling of antique pieces, and an outstanding job in ensuring items are well-protected.
Recent Reviews Mention...
“gentle with my personal belongings”
“no items were damaged”
“handled all of my items with care”
Customer Insights
Local Move Duration: 3.25 hours from 8 reviews
Great Crew Members
| Tyrell | kept his word and went above and beyond |
| Martez, Elias, J.R. | great team, friendly and efficient, experienced and caring |
| Tyrell | Tyrell's team made moving pleasurable |
| Tyrell | Tyrell was very flexible in scheduling |
| Tyrell | Tyrell went above and beyond to make things right |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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