There's a reason Wondermove is the most reputable moving company in Ann Arbor, Michigan. It brings simplicity and transparency to an industry that needs both. Since 2011, Wondermove has completed more than 1000 moves annually with a majority of its moves coming from returning customers and referrals. Whether you're moving just down the street or across the country, Wondermove will do whatever it takes to get you there as smoothly as possible and with minimal stress. If you don't have time to pack, its team of Ann Arbor, MI movers can pack and wrap everything for you from fragile china to delicate furniture.
Wondermove
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Wondermove
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.02/10
Nationwide Average: 8.44/10
Wondermove appears to consistently deliver professional, efficient, and highly satisfactory moving and storage services, despite a few reports of issues such as damage and higher-than-expected costs.
Recent Reviews Mention...
“the move was more expensive than expected”
“careless handling of items”
“most efficient and professional movers we've ever had”
2. Punctuality
8.77/10
Nationwide Average: 8.07/10
Wondermove is generally perceived to be a reliable and timely company with numerous instances of on-time arrivals, though there were a few instances of delays and a lack of punctuality mentioned.
Recent Reviews Mention...
“they were on time”
“they were on time”
“arrived on time”
3. Affordability
8.29/10
Nationwide Average: 7.69/10
Wondermove generally elicits a perception of reasonable and competitive pricing, with many customers highlighting the value they received and favorable cost comparisons to other companies, despite some instances of dissatisfaction where costs exceeded initial estimates.
Recent Reviews Mention...
“the job ended up costing twice as much”
“best rate in town”
“cost over $800, well above estimate”
4. Communication
8.61/10
Nationwide Average: 7.53/10
Wondermove generally exhibits excellent customer service and responsiveness, though some customers have experienced issues with proactive communication and addressing concerns.
Recent Reviews Mention...
“the crew was communicative”
“constantly kept informed on all details”
“Great customer service before moving day”
5. Stick to Prices
8.05/10
Nationwide Average: 5.99/10
Wondermove generally receives positive feedback for their accurate quotes and adherence to the initial estimates, though there have been a few instances of pricing issues where customers reported costs exceeding the expectations.
Recent Reviews Mention...
“ended up costing twice the estimate”
“estimate was spot on”
“price well above the quoted estimate”
6. Speed
9.2/10
Nationwide Average: 8.58/10
Wondermove generally receives high praise for fast and efficient service, although there are a few isolated complaints about the moves taking longer than expected.
Recent Reviews Mention...
“the job took much longer than estimated”
“Incredibly fast”
“very fast work”
7. Friendliness
9.65/10
Nationwide Average: 8.91/10
Wondermove consistently receives praise for their polite, respectful, and personable team, although there are rare instances of unprofessional behavior noted.
Recent Reviews Mention...
“argumentative and inattentive to requests”
“Miles, Shaun, and Tim were kind”
“very kind and totally pleasant to work with”
8. Will Hire Again
8.86/10
Nationwide Average: 8.18/10
Wondermove is generally viewed very positively, with numerous customers expressing high satisfaction and an eagerness to recommend or rehire the company, despite a few instances where clients had negative experiences.
Recent Reviews Mention...
“would try another company for speed and cost”
“would not hire again due to negative experience”
“definitely recommend Wondermove to anyone”
9. Professionalism
8.97/10
Nationwide Average: 8.31/10
Wondermove generally receives high praise for their efficiency and professional conduct, although there are a few instances of dissatisfaction regarding inattentiveness, unpreparedness, and perceived unprofessional behavior.
Recent Reviews Mention...
“the crew was professional”
“inattentive, careless, and argumentative behavior”
“most efficient and professional movers”
10. Conflict Handling
4.11/10
Nationwide Average: 4.07/10
Wondermove shows polarizing customer feedback, with some commendations on their proactive problem-solving and fairness in adjustments, but also numerous complaints about unresponsiveness, denials of responsibility, and inadequate resolutions to damages and issues during moves.
Recent Reviews Mention...
“office agreed to replace broken shelf”
“did not inform about or address the damages”
“ignored multiple attempts to address damages”
11. Precision & Care
8.63/10
Nationwide Average: 8.01/10
Wondermove generally receives high praise for their careful packing and transport of belongings, although some instances of damage and mishandling are noted in customer feedback.
Recent Reviews Mention...
“minor damage to a door frame”
“put fragile items in boxes without wrapping”
“packed our furniture with great care and everything arrived intact”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 2.5 hours from 28 reviews
Great Crew Members
| Miles, Shaun, Tim | efficient, diligent, and kind |
| Ben, Miles, Sal | competent coordination and great respect for belongings |
| Andrew, Tim | amazing and efficient in packing and moving |
| Myles, Kenny | Myles and Kenny provided great service |
| Andrew, Reis | did a great job with my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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