Personal Touch Moving is the type of moving company that can make your relocation happen for you while providing all that is needed to make the process efficient and affordable. In business since 2003, this locally owned and operated business specializes in moves within a 1,500-mile radius from the Flint, MI. It is one of the area's most preferred companies for local and long-distance moves because of its personalized service and competitive pricing. In addition to standard moves, Personal Touch Moving also offers automobile transport, climate-controlled storage, corporate relocations, packing, crating, and expedited state-to-state deliveries. It hauls 100% of what it books, so you know all your belongings will be picked up and transported to your destination. This company will complete the job you give it, no matter what.
Personal Touch Moving
Ranked Top 10 Best Movers in Warren, MI
About Personal Touch Moving
Additional Cities Served: Flint, Troy, Rochester Hills, Novi, St. Clair Shores, Burton, Allen ParkShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Personal Touch Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Personal Touch Moving is widely praised for its professionalism, efficiency, and exceptional moving services, with customers highly recommending them despite a few instances of dissatisfaction.
Recent Reviews Mention...
“John was responsive and more than reasonable”
“great job by movers”
“Very professional and took great care”
2. Punctuality
Nationwide Average: 8.07/10
Personal Touch Moving consistently receives praise for their timeliness and promptness, with numerous reviews highlighting their on-time arrivals and adherence to scheduled times, although there were isolated instances of delays due to communication issues and a driver oversleeping.
Recent Reviews Mention...
“professional and timely”
“arrived on time for quote and moving day”
“were on time for the move”
3. Affordability
Nationwide Average: 7.69/10
Personal Touch Moving is frequently praised for its economical, competitive, and reasonable pricing, with numerous clients noting lower quotes than competitors, though there have been occasional concerns about extra charges.
Recent Reviews Mention...
“The most economical quote I received”
“cost was very fairly priced”
“quote was $600 less than competitors”
4. Communication
Nationwide Average: 7.53/10
Personal Touch Moving generally receives praise for being responsive, helpful, and ensuring open lines of communication, though a few instances of poor follow-up and clarity regarding issues have been noted.
Recent Reviews Mention...
“Responsive to all my texts and communications”
“immediate response and good communication throughout”
“always checking on us for any changes”
5. Stick to Prices
Nationwide Average: 5.99/10
Personal Touch Moving generally maintains consistency with their quotes, often matching or coming in under the initial estimate, though there are a few instances of customers reporting overcharges.
Recent Reviews Mention...
“gave me a quote quickly and stuck to it”
“final price was lower than the estimate”
“Quote on time and cost was very accurate.”
6. Speed
Nationwide Average: 8.58/10
Personal Touch Moving is highly praised for their efficiency, with numerous clients highlighting their ability to complete moves quickly, ahead of schedule, and with professional diligence, despite a single report of a move taking longer than expected.
Recent Reviews Mention...
“professional and efficient move”
“very efficient”
“unloaded in under 3 hours”
7. Friendliness
Nationwide Average: 8.91/10
Personal Touch Moving consistently receives praise for their incredibly kind and courteous team, often highlighted by their respectful, personable, and accomodating nature, though there were a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“incredibly kind and friendly team”
“incredibly kind and friendly”
“Caring and Respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Personal Touch Moving has overwhelmingly positive feedback with numerous customers expressing high satisfaction and strong intent to rehire, though there are a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“Two thumbs up...WAY UP”
“wholeheartedly recommend and would hire again”
“will definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Personal Touch Moving is overwhelmingly praised for their professional conduct, though a few instances of unprofessionalism have been reported.
Recent Reviews Mention...
“Carson and Dave were both professional”
“superhero-like determination and professionalism”
“Very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Personal Touch Moving demonstrates a mixed sentiment with several instances of proactive and professional problem-solving, countered by some significant cases of unresolved issues and lack of proper response to damages.
Recent Reviews Mention...
“shoveled a path for me without asking”
“willing to go up and above”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Personal Touch Moving generally receives high praise for meticulously protecting clients’ belongings, though there are a few isolated reports of damage and carelessness.
Recent Reviews Mention...
“Took great care of my stuff”
“handled large furniture without issues”
“Gentleman are Caring and Respectful”
Customer Insights
Local Move Duration: 5.5 hours from 4 reviews
Interstate Move Duration: 2 days from 10 reviews
Great Crew Members
| John, Carson, Dave | John was responsive, Carson and Dave were professional and funny |
| Joe, Mike | positive attitude and efficiently handled tasks |
| Mike, Elijah, Dave, Nick | hard working and great at packing |
| John | The Owner John has a huge Heart for his Business |
| John,Shawn,Steve | John was quick in quoting, Shawn and Steve ensured safe handling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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