University Moving and Storage is an established company with skills that families and business owners trust with their move. From its locations in Grand Rapids and Farmington Hills, this mover provides comprehensive packing, moving, and storage services. Whether you’re moving to a new house or just rearranging furniture, University Moving and Storage can help you move hassle-free. This company also offers commercial moves for businesses that need to relocate their office space or retail storefronts. Its staff will work closely with you to create an individualized plan based on the type of space you need and your schedule, so the downtime is limited to a minimum. University Moving and Storage was founded in Ann Arbor in 1969. A top North American Van Lines affiliate, it can move you locally, intrastate, interstate, and internationally.
University Moving and Storage
About University Moving and Storage
Additional Cities Served: Battle Creek, Portage, Muskegon, Holland, Walker, Norton Shores, GrandvilleShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation Movers
- Storage Solutions
- Logistics Services
- Senior Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of University Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
University Moving and Storage consistently demonstrates excellence in their moving services, garnering praise for their professionalism, efficiency, and attentive customer care, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“professional and quick work”
“great job moving the stuff”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
University Moving and Storage consistently receives praise for their on-time arrivals and timely services, with only a few isolated incidents of delays and inconveniences reported.
Recent Reviews Mention...
“arrived during the promised window”
“They showed up on time”
“They finally brought our broken furniture 16 days late”
3. Affordability
Nationwide Average: 7.69/10
University Moving and Storage is generally seen as offering competitive, lower-than-expected rates, though a few customers have experienced unexpected price increases after receiving quotes.
Recent Reviews Mention...
“had the best rates compared to others”
“the affordability was a nice perk”
“raised price unexpectedly after quoting”
4. Communication
Nationwide Average: 7.53/10
University Moving and Storage generally excels, with customers frequently highlighting their responsiveness, thoroughness, and professionalism, despite a few instances of dissatisfaction regarding communication and process transparency.
Recent Reviews Mention...
“their communication was impressive”
“received a heads-up call from Roy”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
University Moving and Storage has mixed feedback, with some customers praising their honesty and others criticizing significant discrepancies between quoted and final prices.
Recent Reviews Mention...
“had issues with finalizing the quote”
“underestimated the move”
“did not stick to quoted price”
6. Speed
Nationwide Average: 8.58/10
University Moving and Storage generally displays exceptional efficiency and quickness in handling moves, despite a few instances of significant delays.
Recent Reviews Mention...
“adapted fast and unloaded quickly”
“in and out in 90 minutes”
“fast with the drop off”
7. Friendliness
Nationwide Average: 8.91/10
University Moving and Storage overwhelmingly receives positive feedback for their professional, courteous, and genuinely friendly staff, making moves enjoyable and stress-free for their clients.
Recent Reviews Mention...
“great people”
“crew was professional and efficient”
“extremely nice and patient”
8. Will Hire Again
Nationwide Average: 8.18/10
University Moving and Storage overwhelmingly receives positive feedback, with a majority of clients expressing a high level of satisfaction and readiness to utilize their services again, despite a few expressing dissatisfaction.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
University Moving and Storage overwhelmingly receives high praise for their dedication, competence, and courteous service, though there are a few criticisms regarding coordination and handling.
Recent Reviews Mention...
“very professional”
“very professional”
“Dave and Austin were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
University Moving and Storage has consistently failed to adequately address or solve issues, often blaming customers or ignoring complaints altogether.
Recent Reviews Mention...
“basically told me that it was our fault for the problems”
“Casey insinuated it was my fault without solving”
“would not clean the driveway”
11. Precision & Care
Nationwide Average: 8.01/10
University Moving and Storage generally receives high praise for their careful and considerate treatment of belongings, demonstrating a strong commitment to protecting and respectfully managing their clients' items.
Recent Reviews Mention...
“Very careful with my belongings”
“The guys actually doing the work”
“took good care of our furniture”
Customer Insights
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Lainey, Austin, Ian | very professional and quick work |
| Thompson, Ian, Andrew | very professional and did a great job |
| Dave, Austin | great work by movers, very professional |
| Lainey, Austin | great work and very careful with belongings |
| Roy, Ian | great job with packing and timeliness |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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