Senior Moving Smarter helps elderly people move and makes hard decisions easier. Established in 2006, this family-owned and operated company based out of Grand Rapids, MI relieves clients of the burden of the moving process. They take excellent care of all possessions and support clients every step of the way. From creating a well-tailored moving plan and schedule, preparing the old home for the real estate market, sorting and packing all the boxes, to organizing the new property, they help seniors settle in comfortably. Whether it's a local or cross-country relocation, the Senior Moving Smarter team is extremely passionate about making their clients happy.
Seniors Moving Smarter
Good
based on 222+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Seniors Moving Smarter
Additional Cities Served: Wyoming, Kentwood, Muskegon, Walker, Norton Shores, Grandville, East Grand RapidsShow More >
Moving Services
- Organizing, downsizing, & space planning
- Professional packing & moving
- Unpacking, settling-in & hanging artwork
- Prepping for the real estate market
- Moving with dementia
- Moving cross country
- Moving on short notice
- High-end furnishings
- Climate-controlled storage
- Senior moving specialist
Awards
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Customer Reviews of Seniors Moving Smarter
We analyzed and organized the customer reviews of Seniors Moving Smarter in Grand Rapids, MI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Seniors Moving Smarter based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.75/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great job by movers”
“crew did an excellent job”
“Nick and Mike's professionalism and focus on getting the job done”
“great experience with the moving service”
2. Punctuality
7.1/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“crew was on time”
“company overbooked and was four hours late”
“they were late.”
“not coming until 3 hours after they were booked”
3. Affordability
5.81/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was well worth it”
“for the price, I cannot give a good review.”
“had to pay $4500 for two truck loads”
“service was very expensive”
4. Communication
8.75/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Did not follow specific instructions despite clear communication.”
“carefully led conversations provided”
“excellent pre-move communication”
“helpful on phone and great follow up”
5. Stick to Prices
3.26/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“told we were going to get a discount but didn't”
“charged me another 1000 than what they said”
“billed more than what was quoted”
“work was done at price initially quoted”
6. Speed
9.09/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“were very efficient”
“get the job done pretty quickly”
“worked hard and efficiently”
“move seemed to go quickly”
7. Friendliness
9.27/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly and conversational”
“the movers were very polite”
“courteous, efficient mover”
“awesome, respectful, and hardworking”
8. Will Hire Again
8.67/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would hire the crew again”
“Would not hire again due to many issues experienced.”
“didn't hesitate to call on them again”
9. Professionalism
9.36/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“totally professional”
“"movers are professional"”
“professional and respectful”
“staff were professional”
10. Conflict Handling
5.75/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Did not set up electronics as promised and made unpacking errors.”
“helped with downsizing in a sensitive manner”
“helped with downsizing in a sensitive manner”
“no detail was spared”
11. Precision & Care
9.34/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took great care of the furniture and other goods”
“Careful with both cherished antiques and everyday furnishings”
“furniture was wrapped securely”
“all items undamaged”
Great Crew Members
| Nick, Mike | outstanding work and friendly interaction |
| Marjo Stauffer | provided beautiful floor plans and represents her creative genius |
| Liz | Liz coordinated everything making it effortless |
| Liz | Liz was kind, professional, and understanding |
| Liz, Carl | respect their customers and treat like family |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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