Founded in Ann Arbor in 1969, University Moving and Storage is a family-owned business providing secure storage space and local, intrastate, interstate, and international relocation services. It is based out of Farmington Hills, with locations in Grand Rapids, MI, and in Ohio and Indiana. With over 50 years of experience, this company can handle any size move for its household, corporate, and government clientele. It also has fully trained, vetted drivers and on-site packers available upon request. University Moving and Storage has a personalized approach to the moving process. Each customer is assigned a personal move coordinator who will be there every step of the way, ready to answer questions and share updates from start to finish.
University Moving and Storage
Very Good
based on 531+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About University Moving and Storage
Additional Cities Served: Ann Arbor, Flint, Dearborn, Livonia, Westland, Farmington Hills, WyomingShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation Movers
- Storage Solutions
- Logistics Services
- Senior Moving
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/02/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of University Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.2/10
Nationwide Average: 8.44/10
University Moving and Storage is overwhelmingly praised for their professional, effective, and customer-focused moving service, although there are a few isolated reports of stressful experiences.
Recent Reviews Mention...
“dedication to quality”
“incredible to work with”
“they made my mom's move a breeze”
2. Punctuality
8.92/10
Nationwide Average: 8.07/10
University Moving and Storage is generally perceived as very reliable and timely, with the majority of customers reporting that the crew arrived on time, though there were a few instances of delays and rescheduling.
Recent Reviews Mention...
“Tim and Austin were punctual”
“delivery was delayed and rescheduled four times”
“were on time”
3. Affordability
8.25/10
Nationwide Average: 7.69/10
University Moving and Storage generally appears to provide great value and competitive pricing, with the majority of customers finding their pricing fair, reasonable, and even under budget, despite an isolated complaint about additional costs.
Recent Reviews Mention...
“not cheap but worth the expense”
“made things very simple for me in terms of finances”
“The pricing was very fair with no extras”
4. Communication
8.47/10
Nationwide Average: 7.53/10
University Moving and Storage generally receives high praise for their responsiveness, clarity, and consistent engagement with clients, though there are a few reports of poor and inconsistent communication, mainly concerning claims and administrative issues.
Recent Reviews Mention...
“communication was second to none”
“crew answered every question”
“answered all of my questions”
5. Stick to Prices
7.92/10
Nationwide Average: 5.99/10
University Moving and Storage generally maintains consistency with initial quotes as evidenced by multiple high ratings, though there are isolated incidents of significant deviations from the expected costs.
Recent Reviews Mention...
“no surprises at the end of the move”
“cost nearly twice the quote”
“There were no extras in pricing”
6. Speed
9.04/10
Nationwide Average: 8.58/10
University Moving and Storage generally receives praise for being fast and efficient, with numerous clients highlighting their ability to move quickly and complete jobs ahead of schedule, although a few reports of significant delays suggest occasional inconsistencies.
Recent Reviews Mention...
“fast and very professional”
“They were fast”
“extremely efficient when packing”
7. Friendliness
9.76/10
Nationwide Average: 8.91/10
University Moving and Storage consistently receives praise for its professional, courteous, and exceptionally polite team, making the moving experience smooth and pleasant for clients.
Recent Reviews Mention...
“team was wonderful and courteous”
“friendly and professional”
“They were friendly”
8. Will Hire Again
9.02/10
Nationwide Average: 8.18/10
University Moving and Storage is highly regarded with numerous customers expressing strong intent to use their services again, recommend them to others, and significant praise for their work, despite a small number of customers who are dissatisfied and unwilling to rehire.
Recent Reviews Mention...
“would use them again”
“would recommend to anyone”
“would definitely use them again”
9. Professionalism
9.41/10
Nationwide Average: 8.31/10
University Moving and Storage consistently receives high praise for being professional, trustworthy, diligent, and courteous, with only isolated mentions of unprofessional conduct.
Recent Reviews Mention...
“team was professional”
“professional”
“very professional”
10. Conflict Handling
3/10
Nationwide Average: 4.07/10
University Moving and Storage has received predominantly negative feedback for inadequate resolutions and compensation, yet there are isolated incidences where they showed commendable effort in assisting with additional labor and guiding customers through the claim process.
Recent Reviews Mention...
“inadequate care or compensation for our family”
“no resolution after six weeks”
“did not compensate appropriately for damages”
11. Precision & Care
8.94/10
Nationwide Average: 8.01/10
University Moving and Storage generally receives high praise for their respect and careful handling of belongings, though there are isolated reports of damage and loss.
Recent Reviews Mention...
“treated my belongings with respect and care”
“extra care was taken for a safe move”
“careful with my things”
Customer Insights
Local Move Duration: 4 hours from 5 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
| Tristin, Daniel, Austin | answered every question and were very professional |
| Everyone | Everyone on the team was great |
| Tristin, Austin, Eddy, Daniel | great group of guys with professionalism and passion |
| Tristan, Daniel, Austin | they were professional and did an amazing job |
| Tim, James | gentleman were amazing and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact University Moving and Storage
23305 Commerce Dr, Farmington Hills, MI, 48335
(313) 486-1239
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