Mass Bay Movers is a professional moving company founded in 2015 by Sal Barresi III. Based in Massachusetts, they have two locations in Peabody and Walpole, with 12 trucks and 30 dedicated employees. The company serves customers in the Boston area and the New England states with local and long-distance moving services. They also offer specialized services such as commercial moves, water and fire damage, piano moving, school moving, packing, and senior moving. Mass Bay Movers is a family-owned business that focuses on providing high-quality service and customer satisfaction. If you are looking for other moving options, you can checkout the trusted rankings of the best Brockton, MA movers. They are licensed and insured, ensuring a smooth and well-organized moving experience for their clients.
Mass Bay Movers - South Shore MA Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- New England Moving
- Boston to New York
- Long Distance Movers
- Commercial Movers
- Water & Fire Damage
- Piano Movers
- School Moving
- Packing
- Senior Moving
Awards
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Summarized Review of Mass Bay Movers - South Shore MA Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mass Bay Movers - South Shore MA Movers receives consistent praise for their excellent service, professionalism, and efficient, stress-free moving experiences, earning them high recommendations from satisfied customers.
Recent Reviews Mention...
“they provided an excellent service”
“fabulous job done”
“Amazing service”
2. Punctuality
Nationwide Average: 8.07/10
Mass Bay Movers - South Shore MA Movers consistently demonstrates exceptional timeliness, with customers frequently noting that the team arrives exactly on time, often early, and adheres to the committed timeframes.
Recent Reviews Mention...
“they were right on time”
“They were timely”
“arrived within the committed timeframe”
3. Affordability
Nationwide Average: 7.69/10
Mass Bay Movers - South Shore MA Movers generally receives praise for their competitive, reasonable, and transparent pricing, with numerous clients finding their services to be a great deal that fits within their budgets.
Recent Reviews Mention...
“the price was affordable and a great deal”
“final bill was less than original quote”
“very fair price implies affordability”
4. Communication
Nationwide Average: 7.53/10
Mass Bay Movers - South Shore MA Movers consistently receives high praise for their professionalism, responsiveness, excellent customer service, and the team's willingness to engage and answer questions thoroughly, with only a singular mention of an unprofessional interaction with the president.
Recent Reviews Mention...
“great from day one”
“communicated arrival time via text”
“always willing to answer any questions I had”
5. Stick to Prices
Nationwide Average: 5.99/10
Mass Bay Movers - South Shore MA Movers consistently receives praise for providing accurate estimates that are often met or come under the original quote, ensuring a transparent pricing experience with no surprises on the final bill.
Recent Reviews Mention...
“Final price within target of estimate”
“gave me a quote and sent a contract”
“final bill was less than original quote”
6. Speed
Nationwide Average: 8.58/10
Mass Bay Movers - South Shore MA Movers is consistently praised for being incredibly fast, efficient, and methodical in completing moves with great haste and care.
Recent Reviews Mention...
“very fast and efficient”
“They made everything so fast”
“efficient in both loading and unloading”
7. Friendliness
Nationwide Average: 8.91/10
Mass Bay Movers - South Shore MA Movers is consistently commended for their polite, courteous, and professional crew who are recognized for creating a stress-free moving experience with their personable and hardworking nature, despite a single negative comment about the president's demeanor.
Recent Reviews Mention...
“Victor and his crew were courteous”
“how nice they were”
“they were friendly and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Mass Bay Movers - South Shore MA Movers receives overwhelmingly positive feedback, with customers frequently expressing high satisfaction and intentions to recommend, rehire, and refer the company, except for one instance of dissatisfaction due to the president's behavior.
Recent Reviews Mention...
“I would recommend”
“Highly recommend”
“recommend them for moving storage services”
9. Professionalism
Nationwide Average: 8.31/10
Mass Bay Movers - South Shore MA Movers consistently receives high praise for their crew's professionalism, hard work, efficiency, and knowledgeable service, despite one instance of unprofessional conduct reported at the presidential level.
Recent Reviews Mention...
“the three men were very professional”
“professional crew”
“Provided professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Mass Bay Movers - South Shore MA Movers has demonstrated exceptional service by going the extra mile to ensure customer satisfaction, addressing mix-ups and cancellations with understanding, and promptly rectifying issues, including returning items and resolving claims for damages.
Recent Reviews Mention...
“went the extra mile to ensure a smooth move”
“they fixed the box delivery mix-up same day.”
“Handled cancellations graciously and understandingly”
11. Precision & Care
Nationwide Average: 8.01/10
Mass Bay Movers - South Shore MA Movers consistently receives high praise for meticulously wrapping and protecting furniture, ensuring no damages occur, and demonstrating a methodical and respectful approach to moving clients' belongings.
Recent Reviews Mention...
“very organized and careful”
“Taking the best care of our belongings”
“handled my belongings carefully”
Great Crew Members
| Victor | professional and courteous service during pack up and re-delivery |
| Joe J | Joe J did everything requested professionally |
| Gustavo, Victor, Manuel | careful handling of belongings and efficient work |
| Dan | Dan was fantastic in answering questions and assisting scheduling |
| Erica, Jonathan M, Carlos, Gregorio | extremely communicative, efficient, careful, and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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