Gentle Giant Moving Company has been in business for over 40 years, offering a range of moving services, storage services, and packing for both residential and commercial moving. They provide local and long distance moving services, including cross country moves. While based in Needham, they operate in 20 locations across the country including Fitchburg, MA. Their services include personal move coordinators, packing & unpacking, moving box delivery, craning & specialty moving, storage facilities, and white glove moving. Finding dependable movers and packers like Gentle Giant can be a challenge but you can always check a list of Fitchburg, MA's top rated movers for more options. This company stands out due to their commitment to the community and the environment. They strive to create loyal customers, with 80% of their work coming from repeat and referral business.
Gentle Giant Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Commercial Moving Services
- Piano Moving Services
- Storage Facilities
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- White Glove Moving
- Personal Move Coordinators
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company consistently provides an exemplary service, with customers highlighting their professionalism, efficiency, hardworking teams, and the overall smooth and pleasant moving experience they deliver.
Recent Reviews Mention...
“Simply the best moving service”
“Fantastic job by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently impresses with their on-time arrivals and efficient service, indicating they highly value respecting the scheduled times.
Recent Reviews Mention...
“The team was on time”
“Very punctual”
“They were on time.”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company is highly regarded for its cost efficiency, providing service that often comes under estimate and is considered to be very reasonably priced.
Recent Reviews Mention...
“My move came under estimate”
“significantly less time implies cost efficiency”
“affordable service”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company excels with a staff that is responsive, attentive, and efficient in coordination, ensuring clients are well-informed and accommodated throughout their service experience.
Recent Reviews Mention...
“Staff gave me plenty of time and assistance”
“team is responsive”
“greeted by a live person who could answer my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company consistently meets or exceeds customer expectations by charging exactly as estimated or coming in under the estimated costs.
Recent Reviews Mention...
“came under estimate”
“less time than estimated implies accurate quoting”
“Move came in under the estimate quoted”
6. Speed
Nationwide Average: 8.58/10
Gentle Giant Moving Company is highly praised for being fast, efficient, and significantly quicker than estimated, showcasing a hard-working team that ensures timely and professional service.
Recent Reviews Mention...
“Very efficient during move”
“significantly less time than the estimate”
“Efficient and hard-working team”
7. Friendliness
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently demonstrates exceptional courtesy, thoughtfulness, and professionalism, making them a pleasure to work with according to reviews.
Recent Reviews Mention...
“kind, considerate and well mannered”
“Crew was incredibly helpful and professional”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentle Giant Moving Company consistently impresses, with customers overwhelmingly indicating they would recommend the company and hire its services again without hesitation.
Recent Reviews Mention...
“recommend this company and would hire again”
“would highly recommend to anyone and only ones we'll ever use”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently demonstrates exceptional professionalism, with the crew being noted for their precision, helpfulness, thorough efficiency, respectful conduct, and great work ethic throughout the moving process.
Recent Reviews Mention...
“extremely professional and precise”
“most professional moving team”
“Crew was professional and helpful”
10. Precision & Care
Nationwide Average: 8.01/10
Gentle Giant Moving Company excels in delivering services with impeccable attention to detail, ensuring that all belongings, including antiques and delicate furniture, are meticulously and professionally cared for throughout the moving process.
Recent Reviews Mention...
“Very efficient, yet careful with items”
“handled our home and its contents with TLC”
“packed everything with care”
Great Crew Members
| Alex, LouLou, Brandon, Colin, Bambi | amazing work and unpacked things, customer for life |
| Needham crew | They were ready and helped efficiently |
| Colm O’Brien,Michael,Andrea Lytle | Colm sold me on this company, Michael headed up a great crew, Andrea was very attentive |
| Joe, Ryan, Teddy, Alex | hard-working, professional, efficient, knowledgeable, friendly, gracious |
| Michael | very organized and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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