With multiple locations in New York, Empire Movers is a family-owned and operated moving company. The company offers a wealth of experience and expertise to their residential and commercial clients on local, regional, and international scales. Services on offer range from local moving, commercial moving, long-distance moving, storage, and student moving to installations, interior design assistance, fine art and antique moving, and cleaning. Empire Movers are proud of their personalized approach, guaranteed pricing structures, adaptability, and professionalism. Moreover, they employ a complex algorithm in their flat price moving service to offer clients an exact moving cost without any concealed charges. Looking for similar operations? Check out our listing of experienced movers serving Lynn, MA.
Empire Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- Commercial Moving
- Long Distance Moving
- Student Moving
- Fine Art & Antique Moving
- Trade Show Moving
- International Moving
- Installation & IT
- Exclusive Division
- Interior Designers
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Empire Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Empire Movers receives overwhelmingly positive reviews for their moving services, highlighting their professionalism, efficiency, and reliability, despite a few reports of negative experiences regarding service quality and pricing disputes.
Recent Reviews Mention...
“worst service ever received”
“best movers in NYC”
“used Empire Movers a second time”
2. Punctuality
Nationwide Average: 8.07/10
Empire Movers generally demonstrates reliability in being on time, though there are notable instances of significant delays and communication issues.
Recent Reviews Mention...
“delivery arrived earlier than agreed”
“they aren't returning my calls”
“kept me up to date on arrival time”
3. Affordability
Nationwide Average: 7.69/10
Empire Movers has received mixed feedback, with numerous customers praising their reasonable prices and value for service, but a significant number of others expressing dissatisfaction due to unexpected price increases and experiences of being overcharged.
Recent Reviews Mention...
“overcharged by a significant amount”
“ended up paying more than other companies quoted”
“extremely expensive due to changing prices”
4. Communication
Nationwide Average: 7.53/10
Empire Movers has a conflicting record, with numerous complaints about responsiveness, rudeness, and lack of follow-up, but also significant praise for courteous, professional, and helpful interactions from certain staff members.
Recent Reviews Mention...
“no follow-up to replace the glass”
“no response when contacted the firm”
“office people are great”
5. Stick to Prices
Nationwide Average: 5.99/10
Empire Movers has mixed feedback with numerous customers praising them for no hidden costs and honoring flat rates, while others criticized them for unexpected price increases and charging more than the initial quotes.
Recent Reviews Mention...
“charged us the day before service was provided”
“Peter didn't stick to the original delivery window”
“amount of space allocated was too small”
6. Speed
Nationwide Average: 8.58/10
Empire Movers generally receives high praise for their fast and efficient moving services, despite a few instances of delays and issues related to staffing and scheduling.
Recent Reviews Mention...
“guys were fast”
“moved quick and easy”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Empire Movers generally receives high praise for their professional, courteous, and kind team, despite a few reports of rudeness.
Recent Reviews Mention...
“Charlie was extremely professional”
“the movers were very rude”
“a pleasure to deal with”
8. Will Hire Again
Nationwide Average: 8.18/10
Empire Movers shows a predominantly positive response with numerous clients expressing strong recommendations and intentions to rehire, despite a notable segment of customers reporting significant dissatisfaction and unwillingness to use their services again.
Recent Reviews Mention...
“avoid at all costs”
“Highly recommended”
“highly recommend Empire Movers”
9. Professionalism
Nationwide Average: 8.31/10
Empire Movers generally exhibits high professionalism with numerous instances of courteous, efficient, and professional conduct, despite a handful of unprofessional behaviors noted in isolated incidents.
Recent Reviews Mention...
“extremely professional”
“unprofessional behavior by the crew”
“not professional handling the situation”
10. Conflict Handling
Nationwide Average: 4.07/10
Empire Movers overwhelmingly fails to adequately address and rectify customer issues, with numerous reports of unresponsiveness, refusal to take responsibility for damages, and inadequate compensation efforts, despite a few isolated instances of commendable attempts to amend problems.
Recent Reviews Mention...
“no action was taken to replace the broken glass”
“spent months trying to get compensated”
“management has stopped answering to rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Empire Movers overwhelmingly receives high praise for their meticulous and cautious approach, despite a few reports of damage.
Recent Reviews Mention...
“they broke a glass for my big cabinet”
“boxes arrived completely destroyed”
“careful with our items”
Customer Insights
Cost: $ 4152.00 from 4 historical data points
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 3.75 hours from 12 reviews
Interstate Move Duration: 6 days from 8 reviews
Great Crew Members
| Charlie | listened to special requests and was professional |
| Brad | Helpful in coordinating the move and sharing details |
| Max, Freddy, Gabriel | these guys were the best |
| Virgil | very helpful and kind, set up everything over the phone |
| Bobbin | Bobbin and his crew were pretty good |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Lynn Moving Services
