Coleman American Moving Services

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About Coleman American Moving Services

Coleman American Moving Services has been providing moving solutions since 1914. With a diverse range of services, they cater to local, long distance, and international moves for both residential and commercial clients. They also offer specialized transportation services and corporate relocation programs. Founded by J.M. Coleman with unwavering dedication to customer service, the company has expanded its network across the United States and various markets worldwide. They are one of the compromise choices for those needing Hagerstown, MD moving services, providing a commitment to safe and simple moving experiences for families, businesses, and employees.

Additional Cities Served: Bowie, Hagerstown, Laurel, Chesapeake Beach

Moving Services

  • Residential Movers
  • Commercial Movers
  • International Movers
  • Corporate Relocation
  • Storage

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Summarized Review of Coleman American Moving Services

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.7/10

Nationwide Average: 8.44/10

Comment Dots

Coleman American Moving Services receives mixed reviews, with many customers expressing high satisfaction with their professionalism and service, while a significant number report dissatisfaction due to unprofessionalism, damages, and poor service.

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Recent Reviews Mention...

love this company, found them professional and trustworthy

Job well done shows high quality of service

Coleman team is great

2. Punctuality

5.51/10

Nationwide Average: 8.07/10

Comment Dots

Coleman American Moving Services seems to have a mixed record, with some customers appreciating their timeliness while others experienced significant delays and unprofessional notification practices.

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Recent Reviews Mention...

Jody was on time

very professional, timely and prompt

they didn't show up as scheduled

3. Communication

5.35/10

Nationwide Average: 7.53/10

Comment Dots

Coleman American Moving Services exhibits inconsistencies, with some customers praising their effective and courteous communication, while others report unprofessionalism, miscommunication, and difficulties in initiating contact.

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Recent Reviews Mention...

great communication leading up to the pick-up

staff is easy to work with

stays in touch with me throughout

4. Speed

7.02/10

Nationwide Average: 8.58/10

Comment Dots

Coleman American Moving Services generally provides prompt and efficient service, though there are notable instances of delays attributed to poor time management.

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Recent Reviews Mention...

everything was delivered promptly

loaded trailer in 45 minutes

move took significantly longer than expected

5. Friendliness

6.43/10

Nationwide Average: 8.91/10

Comment Dots

Coleman American Moving Services receives mixed reviews, with many clients noting the staff's professionalism and efficiency, contrasting sharply with reports of rude and unhelpful behavior from some team members.

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Recent Reviews Mention...

team was extremely professional

staff & movers are professional and efficient

acted like I was a burden

6. Will Hire Again

6.2/10

Nationwide Average: 8.18/10

Comment Dots

Coleman American Moving Services receives mixed reviews with a significant number of customers expressing high satisfaction and willingness to rehire, while a notable portion categorically rule out using their services again due to negative experiences.

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Recent Reviews Mention...

would hire again

very happy with the early delivery

would definitely hire again

7. Professionalism

6.65/10

Nationwide Average: 8.31/10

Comment Dots

Coleman American Moving Services receives mixed feedback, with many praising the crew's professionalism and well-conducted work, while a significant minority criticizes their lack of professionalism, experience, and care.

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Recent Reviews Mention...

crew was professional

Very professional service implies well-trained crew

team conducted themselves well and professionally

8. Conflict Handling

1.95/10

Nationwide Average: 4.07/10

Comment Dots

Coleman American Moving Services generally demonstrates a lack of effort or concern in addressing customer complaints and rectifying issues, with only a singular instance of a potential for action by contacting higher management.

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Recent Reviews Mention...

GM was disrespectful when I reported the issue

no help with missing items and damage

refusal to pick up boxes, dismissive response

9. Precision & Care

4.62/10

Nationwide Average: 8.01/10

Comment Dots

Coleman American Moving Services receives mixed reviews but leans more towards negative experiences with numerous reports of damaged and improperly handled belongings.

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Recent Reviews Mention...

very careful with the furniture

Jody was very careful with packing

None of my furniture or belongings were damaged

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Great Crew Members

Mary Claire MillerThank you implies appreciation for good work
Charlie, CathyCharlie and Cathy were great
JohnJohn and his team were great to work with
Winne,Terrycareful with furniture and impressive service
Jody RiceJody provided excellent and careful service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Coleman American Moving Services

Location
8220 Patuxent Range Rd, Jessup, MD, 20794
Phone
(240) 295-4420
Link
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