Saunier Moving & Storage is a family-owned and operated business based in Central Kentucky, with locations in Lexington, Winchester, and Louisville. Founded in 1909, the company has over 100 years of experience in assisting with local, interstate, and international moves. As an agent of North American Van Lines, Saunier Moving & Storage offers customizable moving services, including residential and commercial moving, corporate relocation, and both short-term and long-term storage solutions. If you are looking for a variety of movers in Lexington, KY, including family-owned businesses like Saunier, our site holds a catalogue of options. With a focus on customer satisfaction and attention to detail, Saunier Moving & Storage has become a leading moving company in the region.
Saunier Moving & Storage
About Saunier Moving & Storage
Additional Cities Served: Berea, Alexandria, Sellersburg, Morehead, Cynthiana, Lancaster, EminenceShow More >
Moving Services
- Local Movers
- Long Distance Movers
- Interstate Movers
- International Movers
- Office Movers
- Corporate Relocation Services
- Storage Services
- Cheap Moving Services
- Piano Moving Services
- Pool Table Moving Services
Kentucky Moving License
Active
Last Checked: 06/09/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Saunier Moving & Storage
We analyzed and organized the customer reviews of Saunier Moving & Storage in Richmond, KY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Saunier Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“excellent customer service”
“Mike and Andrew did great work during the move”
“most professional company I've worked with”
“smooth and quick move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“men were here on time”
“Arrived in the time frame given”
“Saunier Moving was punctual”
“were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“service did not match the high cost”
“price quoted did not include insurance”
“Move turned out less costly than anticipated”
“wanted over 4000 dollars for a 2-hour move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“excellent customer service”
“never informed about coverage details”
“Always kept in touch”
“acted like they didn’t care and were unhelpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Kelly Turner provided an accurate quote”
“no hidden costs”
“stay as close to estimate as possible”
“extra costs not disclosed in original estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“moved our whole house in about 4 hours”
“had the furniture loaded and unloaded in no time”
“unloaded even faster than they loaded”
“wasted no time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Mike and Andrew were terrific to work with”
“men were polite”
“acted like they didn’t care and unhelpful implies unfriendliness”
“team was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“Great experience with the team”
“would hire again”
“highly recommend Tommy and his team”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Mike, Andrew, and Kelly were professional”
“crew conducted themselves professionally”
“professional, focused, and hard working”
“went to work right away and set up everything”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“wouldn't pay for damaged items”
“not acceptable service and delayed delivery”
“denied repair for damaged furniture”
“hid broken items, did not handle with care”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items were broken and damaged”
“Our household goods were packed and handled with care”
“daughter's heirloom furniture was damaged”
“only one cheaper furniture dresser was broken”
Customer Insights
Cost: $ 15740.00 from 3 historical data points
Interstate Move Duration: 7 days from 3 reviews
Great Crew Members
| Mike, Andrew, Kelly | Mike and Andrew did great work, Kelly provided accurate quote |
| Tommy | deserve praise for helping with boxes and setting up swing |
| widerful | crew members were wonderful |
| Tommy | Tommy was very helpful, made things easy for us. |
| Wayne | Wayne given high remarks despite issues |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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