Armstrong Relocation has been moving people across the country for three generations and will be able to help you with your move as well. This family-owned company has 31 locations nationwide, so it can easily reach any destination in the continental United States. The professionals at Armstrong Relocation know what it takes to make a successful move. Whether you’re looking for residential or commercial movers in Louisville, KY, these moving experts will take care of your belongings as if they were their own. They can relocate offices and facilities, install furniture and equipment, and even decommission spaces in your workplace. Armstrong Relocation also specializes in supply chain solutions, including distribution, transportation, asset management, and first and final-mile deliveries. This company is a member of the AMSA and the BBB, so you know it is serious about quality service. If you need to move, Armstrong Relocation is the moving company you can trust.
Armstrong Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Armstrong Relocation
Additional Cities Served: Lexington, Georgetown, Florence, Elizabethtown, Frankfort, Jeffersontown, RadcliffShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation generally receives high praise for their professionalism, efficiency, and customer satisfaction, although there are a few instances of dissatisfaction regarding service and handling of items.
Recent Reviews Mention...
“the team was professional and careful”
“blew away by their professionalism”
“very happy with United for our long-distance move”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation is consistently recognized for being prompt and on time, as evidenced by numerous reports of their timeliness, albeit with an exception of an incident involving a late driver.
Recent Reviews Mention...
“they were prompt”
“arrived right on time”
“right on time at both places”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation is viewed as not the most inexpensive choice but is considered to provide good value and a positive experience for the cost.
Recent Reviews Mention...
“charge more but worth every penny”
“reasonably priced”
“not the cheapest option, but positive experience”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally receives praise for exceptional customer service, responsiveness, and the team's ability to consistently provide helpful and professional interaction, despite a few reports of negative experiences.
Recent Reviews Mention...
“great communication with us”
“Jim and Allison were always available and helpful”
“great communication with the Armstrong team”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation generally maintains consistency although some customers have expressed dissatisfaction with liability and claims handling regarding damages.
Recent Reviews Mention...
“smooth, seamless transaction”
“denied any liability for any significant damage”
“Quote was spot on”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation receives high praise for their efficient service, with clients consistently recognizing the quick and proficient handling of loading, unloading, packing, and moving, creating an overall impression of expeditious and well-coordinated operations.
Recent Reviews Mention...
“Quick loading signifies efficient service”
“Very quick unloading”
“moved my stuff so quickly”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation consistently demonstrates an outstanding level of courtesy, professionalism, and engaging customer interaction, as reflected by numerous testimonials praising the warm and respectful demeanor of the entire team.
Recent Reviews Mention...
“Benjamin, Naya, and Vinnie were more than happy to help”
“Armstrong team helped voluntarily, showing friendliness”
“Staff were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation generally receives high praise and repeat commitment, with numerous customers expressing a clear intent to re-engage the company's services based on positive experiences, though a few report dissatisfaction and a reluctance to hire again.
Recent Reviews Mention...
“would definitely hire them again”
“choose to work with them again”
“would definitely hire Armstrong Relocation again”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation generally receives high praise for its team's professionalism, with customers frequently noting the outstanding conduct and the efficient, respectful, and skilled manner in which the crews operate, despite a few mentions of unprofessional behavior in isolated incidents.
Recent Reviews Mention...
“team was professional”
“blew away by their professionalism”
“Armstrong team showed professionalism in volunteering”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation displays variability in their approach, with several customers lauding the company's efforts to go above and beyond, while others express dissatisfaction with the company's delayed responses and refusal to accept liability or rectify issues.
Recent Reviews Mention...
“went above and beyond by helping with food donations”
“went above and beyond for the community”
“delayed with protocols instead of rectifying issues”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation generally receives high praise for their careful packing and respect for customers' belongings, although there are a few reports of significant damage and carelessness.
Recent Reviews Mention...
“took extremely good care of home”
“everything was done with care and well wrapped”
“wrapped all furniture with care”
Great Crew Members
| Brian | professional and took good care of us |
| Jim Ewing, Allison Eakins, Benjamin, Naya, Vinnie | they provided excellent support and service throughout |
| Mike Hodges | extremely professional, friendly, and trustworthy |
| Jim Ewing, Allison Eakins, Jason Breckenridge | provided excellent service and communication |
| Jim Ewing, Daryl | Jim and Daryl were extremely patient, professional, and communicated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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