Established in 2008, Express Moving & Delivery Services was created by two college friends studying at a community college in Lexington, Kentucky. Among the movers in Lexington, KY, this company offers a range of services such as equipment assembly, office moving, packing, unpacking, house moving and offers storage units. Known for their flexibility and versatility, this team can take you local or long-distance and can even accommodate special requests for faster delivery times. If you require help disassembling play structures or equipment, or need assistance with efficient packing, you can trust Express Moving. Offering both well-trained and experienced crew members and competitive rates, you have the flexibility to choose hourly or a flat rate. Worth mentioning is their ability to accommodate last-minute moving services whenever possible.
Express Moving & Delivery Services
About Express Moving & Delivery Services
Additional Cities Served: Richmond, Georgetown, Nicholasville, Frankfort, Winchester, Danville, ShelbyvilleShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small item moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 07/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Express Moving & Delivery Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Express Moving & Delivery Services generally receives high praise for its professional, efficient, and exemplary moving services, although there are a few reports of serious issues such as no-shows and unprofessional behavior.
Recent Reviews Mention...
“quickly move the one heavy item”
“did an amazing job”
“Incredible service”
2. Punctuality
Nationwide Average: 8.07/10
Express Moving & Delivery Services generally maintains timely arrivals and keeps appointments, despite a few instances of tardiness and lack of communication.
Recent Reviews Mention...
“was on time”
“were on time”
“they are punctual”
3. Affordability
Nationwide Average: 7.69/10
Express Moving & Delivery Services is overwhelmingly praised for its reasonable, fair, and comparatively lower prices, making it a highly affordable option in the moving and delivery market.
Recent Reviews Mention...
“everyone else was twice the price”
“fairly priced”
“price was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Express Moving & Delivery Services generally exhibits excellent interaction with customers, demonstrating respect, responsiveness, and flexibility, despite a few isolated incidents of poor communicativeness.
Recent Reviews Mention...
“great communication through the move”
“driver was very respectful and patient”
“they were not communicative about the delay”
5. Stick to Prices
Nationwide Average: 5.99/10
Express Moving & Delivery Services generally seems to struggle with maintaining their initial quotes, as evidenced by reports of increased prices during moves despite one instance with no mentioned pricing issues.
Recent Reviews Mention...
“no mention of price issues implies sticking to quote”
“charge by the hour led to higher costs”
“tried to increase the price twice during the move”
6. Speed
Nationwide Average: 8.58/10
Express Moving & Delivery Services generally receives high praise for their efficient, professional, and swift service, despite a few negative experiences regarding timeliness and efficiency.
Recent Reviews Mention...
“provided same-day service”
“efficient during the move”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Express Moving & Delivery Services consistently receives praise for their polite, respectful, and approachable crew, although there were a couple of isolated comments regarding rudeness and inhospitality.
Recent Reviews Mention...
“crew was friendly”
“they are friendly”
“great guys to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Express Moving & Delivery Services receives overwhelmingly positive endorsements, with many customers expressing high satisfaction and a strong intention to use their services again, although there are a few instances of dissatisfaction and unwillingness to rehire due to isolated issues.
Recent Reviews Mention...
“would recommend these movers”
“highly recommend this moving service”
“highly recommend and definitely call again”
9. Professionalism
Nationwide Average: 8.31/10
Express Moving & Delivery Services is frequently praised for having a hard-working, professional team that consistently goes above and beyond, despite a few incidents of unprofessional behavior noted by some clients.
Recent Reviews Mention...
“showed company identification and professionalism”
“professional and respectful of my property”
“driver showed excellent professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Express Moving & Delivery Services has a mixed reputation, as they have shown effort in minor incidents like removing a wasp nest from a customer's patio but consistently fail to take responsibility for more serious issues such as lost or damaged items and billing disputes.
Recent Reviews Mention...
“knocked down a wasp nest off my patio”
“did not take responsibility for lost items”
“didn't address the overcharging issue and damages properly”
11. Precision & Care
Nationwide Average: 8.01/10
Express Moving & Delivery Services is consistently praised for being extremely careful, protecting items with cloths and mats, moving heavy and large pieces safely, and respecting the customers' belongings, though there were few reports of damage and missing items.
Recent Reviews Mention...
“immaculately careful with items”
“they were careful with items”
“provided protection with cloths and mats”
Customer Insights
Local Move Duration: 4.5 hours from 6 reviews
Great Crew Members
| Pete | Pete was really great during the move |
| Peter | Peter was awesome and hard-working |
| Pete | Pete and crew are the best |
| Pete | Pete did a great job |
| Peter | Peter provided exemplary service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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