Launched in 2002, Secure Moving & Storage is a family-owned and operated moving company providing quality and safe local and long-distance transfers. Whether you are moving from your home, apartment, condo, assisted living facility, or storage unit, the company can help with your relocation. The company caters to residential and corporate clients in Overland Park and surrounding areas within Kansas City, MO. Its trained and professional movers are always willing to go the extra mile to ensure a stress-free move, whether you are moving a single item or an entire home or office, or you need packing, loading, or unloading services. From furniture moving to senior moving, Secure Moving & Storage helps move, pack, and store your items with provisions that include moving blankets, shrink wrap, and professional moving trucks.
Secure Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Secure Moving & Storage
Additional Cities Served: Overland Park, Kansas City, Olathe, Shawnee, Lenexa, Leawood, GardnerShow More >
Awards
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Customer Reviews of Secure Moving & Storage
We analyzed and organized the customer reviews of Secure Moving & Storage in Kansas City, MO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Secure Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“best movers to date and wonderful overall experience”
“crews did an outstanding job”
“damage to items and poor problem resolution”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were late but kept us informed”
“showed up 3 hours late”
“They called early and reassured safe conditions”
“arrived late but informed me”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Pricing was competitive”
“was cheaper than expected”
“Prices were more than reasonable”
“got my money's worth”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Communication was on point from start to finish”
“never returned calls or responded to a claim”
“kept us informed and adjusted crew accordingly”
“never able to reach Derek or get replies”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Assured not to be charged extra despite challenges”
“took $50 off the bill willingly”
“cost was at the low end of the original estimate”
“did not stick to quoted prices, quoted 3 hours took 10”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient, fast”
“never made us feel rushed even late in the day”
“fast in completing the move”
“quick and effective despite the heat”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“had fun and played good music”
“they are friendly”
“did not offer to wrap furniture or protect items”
“Jeff and Will were polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend them without any hesitation”
“would hire again”
“would recommend to anyone”
“would not hire again due to poor experience”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professionalism at its highest level”
“ignored claim and denied responsibility without investigation”
“excellent job on a very hot day”
“crew was careless and damaged almost everything”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“ignored damage claim and refused to address the issue”
“generic apology with insufficient compensation offered”
“took some responsibility for the damage”
“owner has not resolved damage claim”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“secured while safely transporting my furniture”
“took great care of our things”
“mattress was damaged and credenza door was sticking”
“careful with items, no damages reported”
Customer Insights
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
| Curtis | Curtis and the guys were great, fun, and careful |
| Hutch, Marquise | worked hard on a hot day and were effective |
| Trevor, Christian | great work by movers |
| Josh, Cannon | fantastic and extremely professional |
| Chris,Zach,Marquis | great job and very accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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