Smooth Moves Inc.

Ranked Top 10 Best Movers in Des Moines, IA

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MoversChevron RightIowaChevron RightDes MoinesChevron RightSmooth Moves Inc.
Exceptional
based on 507+ data points
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About Smooth Moves Inc.

This locally owned and operated moving company has been helping residents of Des Moines, IA, move since 2015. Smooth Moves Inc provides residential and commercial moving services for houses, apartments, offices, retail stores, and more. From furniture assembly to packing, this company's wide range of moving services makes it suitable for nearly any Iowa move. Smooth Moves also sells a variety of packing supplies, including boxes, mattress covers, packing paper, and more. Whether you're moving from a one-bedroom apartment or a large estate, Smooth Move's team of professional movers is trained and dedicated to providing customers with a stress-free experience.

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Moving Services

  • Local Moving
  • Residential Moving
  • Commercial Moving
  • Packing Services

Awards

Top 3 Movers in Des Moines, IA 2024 award
Top 10 Movers in Des Moines, IA 2023 award
Top 3 Movers in Des Moines, IA 2022 award
Top 10 Movers in Des Moines, IA 2021 award
Top 10 Movers in Des Moines, IA 2020 award

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Customer Reviews of Smooth Moves Inc.

We analyzed and organized the customer reviews of Smooth Moves Inc. in Des Moines, IA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smooth Moves Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.56/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

very pleased at every level

Rufus, Mike and Travis provided excellent service

Mostly a good experience with the service

everything went so well

2. Punctuality

9.45/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

were in and out within 1.5 hours

They were on time

called me 3 hours early

got it all done just minutes shy of an hour

3. Affordability

9.12/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Faster and under what we thought

Pricing was fair

pricing was reasonable compared to other companies

price was very fair

4. Communication

9.15/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Brittany was excellent to work with

Abby was very good at communicating with me

positive, responsive

very informative and answered all questions

5. Stick to Prices

9.25/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

the estimate I was given was spot on

under promise and over deliver

service fell within agreed timeframe and price

all fell within our agreed timeframe and price

6. Speed

9.67/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

in and out within 1.5 hours

worked hard and fast

efficient

super quick

7. Friendliness

9.74/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Brittany was friendly and personable

very polite young men

They were very friendly

Abby, Dylan, and Travis were friendly

8. Will Hire Again

9.51/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

I would recommend them

Wouldn't completely not recommend

Thanks again for taking great care of me

would definitely hire again

9. Professionalism

9.52/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Brittany was competent and patient

Mostly professional but some issues noted

hard work and fast service

super professional

10. Conflict Handling

7.28/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

determined to get the heavy chair inside the house

Mitch took care of us and ironed everything out

Mitch ironed everything out

11. Precision & Care

9.39/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

A lot of scuffs to walls and floor

very careful with my things

extremely careful with our property

careful with moving our furniture

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Customer Insights

Local Move Duration: 4.25 hours from 4 reviews

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Great Crew Members

BrittanyBrittany was excellent to work with: friendly, personable, available, competent, and patient
Rufus, Mike, Travisprovided excellent and polite service
Abby,Dylan,TravisAbby was informative and responsive, Dylan and Travis worked hard and were careful
Mitchell, Jason, Daylon, Jordan, Dylanthanked by name, implying great work
Jason, Tyson, Brantfabulous work by this crew
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smooth Moves Inc.

Location
4137 120th St, Urbandale, IA, 50323
Phone
(515) 412-1359
Link
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