Richie Bros Junk Removal is a veteran and family-owned business based in the Des Moines, IA metro area, founded in 2020. They specialize in various junk removal services, including residential and commercial junk removal, appliance removal, yard waste disposal, and delivery services. They also offer the convenience of trailer drop-offs for clients undertaking their projects. Their approach is deeply rooted in their military background, ensuring professionalism, efficiency, and exceptional customer service. Richie Bros Junk Removal sets itself apart by promising competitive and transparent pricing, which is at least 15% less than their competitors. They are also committed to eco-friendly practices and ensuring client satisfaction, boasting a perfect 5-star customer ranking on Google. Their services extend to property managers, homeowners, and businesses across the Des Moines and surrounding areas.
Richie Bros Junk Removal
Moving Services
- Appliance Removal
- Delivery Services
Awards
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Customer Reviews of Richie Bros Junk Removal
We analyzed and organized the customer reviews of Richie Bros Junk Removal in Granger, IA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Richie Bros Junk Removal based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“amazing job by movers”
“Prompt, courteous, and careful”
“great work by movers”
“Great experience with Richie Bros”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“delivered trailer within a few hours”
“They arrived at the agreed time”
“Punctual”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was fair”
“had reasonable rates”
“they were affordable”
“charges a fair price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“communication was efficient”
“were very responsive”
“Communication was great ”
“super easy to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“His quote was spot on”
“gives a “no more than …” price quote”
“final bill was within estimate”
“stuck to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“drop off and pick up were efficient”
“loaded everything then swept out the garage”
“efficient”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are courteous”
“Charlie was very courteous”
“Great people, friendly”
“extremely courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would absolutely work with them again”
“recommend this company and would hire again”
“would highly recommend and will be calling them again ”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“extremely courteous, prompt, efficient”
“highly conducted themselves professionally”
“great to work with”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“made sure client was satisfied”
“willing to move it for us”
“went above and beyond to help”
“cleaned up all my leafs around the area”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful with your home”
“respectful of my property”
“removed items with care, no complaints, even swept out garage”
“were careful when moving things”
Great Crew Members
| Charlie | Charlie was awesome to work with and very accurate with his quote |
| Charlie | was very courteous and took everything asked |
| Charlie | Charlie and his team were highly recommended |
| Charlie | great guys and very reasonable rates |
| Charlie | Charlie was able to get out here quick |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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