University Moving and Storage

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MoversChevron RightIndianaChevron RightIndianapolisChevron RightUniversity Moving and Storage
Very Good
based on 479+ data points
Circle Info

About University Moving and Storage

Founded in 1969, University Moving and Storage is a long-running professional moving company that provides moving services in multiple states, including Indiana. It performs both local and long-distance moves as an affiliate of North American Van Lines, giving it access to a large fleet of moving trucks that can move your belongings wherever they need to go. If you are considering various Indianapolis, IN movers, note that University Moving packages come with a move coordinator and a relocation consultant to assist you with moving logistics throughout your relocation. This mover can also store your belongings in one of its large, secure warehouses, including everything from furniture to vehicles.

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Moving Services

  • Residential Movers
  • Commercial Movers
  • International Movers
  • Corporate Relocation Movers
  • Storage Solutions
  • Logistics Services
  • Senior Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/14/21

USDOT

438382

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Indianapolis, IN 2024 award
Top 10 Movers in Indianapolis, IN 2023 award
Top 10 Movers in Indianapolis, IN 2022 award

Have feedback for University Moving and Storage?

Summarized Review of University Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.42/10

Nationwide Average: 8.44/10

Comment Dots

University Moving and Storage is highly regarded for its professional and efficient moving services, with numerous customers emphasizing the excellence of their crew, smooth moving experiences, and a general sense of satisfaction, despite a few isolated instances of dissatisfaction.

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Recent Reviews Mention...

Jessica's crew was excellent to work with

they were professional and efficient

My move was done extremely well

2. Punctuality

8.97/10

Nationwide Average: 8.07/10

Comment Dots

University Moving and Storage generally receives praise for being on time and prompt, with a majority of customers reporting timely arrivals and commendations for their professional scheduling, although there are a couple instances of delays and late appointments.

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Recent Reviews Mention...

they were timely

they were late for our appointment

They were punctual

3. Affordability

8.34/10

Nationwide Average: 7.69/10

Comment Dots

University Moving and Storage is consistently praised for its reasonable pricing, being acknowledged by customers as having some of the most reasonable rates compared to other companies.

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Recent Reviews Mention...

price was quite reasonable

And the price was right

most reasonable pricing of all companies contacted

4. Communication

8.79/10

Nationwide Average: 7.53/10

Comment Dots

University Moving and Storage generally excels, with most customers praising the team for being responsive, informative, and proactive throughout the moving process, although there have been a few instances of dissatisfaction regarding communication about specific aspects.

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Recent Reviews Mention...

great at communicating throughout the moving process

had great communication and kept us updated

Debbie was informative and always available for questions

5. Stick to Prices

5.91/10

Nationwide Average: 5.99/10

Comment Dots

University Moving and Storage has a mixed reputation with several clients reporting highly accurate estimates and satisfied services, while others experienced significant discrepancies and charges beyond initial quotes.

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Recent Reviews Mention...

met all of their objectives

refused to honor last year's quote.

Estimate was very accurate to actual cost

6. Speed

9.54/10

Nationwide Average: 8.58/10

Comment Dots

University Moving and Storage generally receives high praise for their efficiency and quickness in moving, although there is a singular mention of a slower-than-expected experience.

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Recent Reviews Mention...

Josh and DeShawn worked very efficiently

very quick during move

were incredibly quick during the move

7. Friendliness

9.39/10

Nationwide Average: 8.91/10

Comment Dots

University Moving and Storage generally receives high praise for their personable, professional, and courteous team, although there are isolated incidents of rudeness reported.

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Recent Reviews Mention...

they were personable

made the situation easier and lighter

They were very personable

8. Will Hire Again

9.18/10

Nationwide Average: 8.18/10

Comment Dots

University Moving and Storage appears to enjoy overwhelmingly positive feedback from the majority of customers, indicating their high likelihood to reuse and recommend the company's services, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

great job by Josh and DeShawn

thank you for a job well done

It was a pleasure having them

9. Professionalism

9.4/10

Nationwide Average: 8.31/10

Comment Dots

University Moving and Storage receives high praise for their organized, courteous, and professional service, although there is a minority of feedback expressing dissatisfaction with professionalism and care.

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Recent Reviews Mention...

crew was very well organized

they were professional

Went above and beyond to make the move easy

10. Conflict Handling

3.73/10

Nationwide Average: 4.07/10

Comment Dots

University Moving and Storage has received mixed feedback, with some customers praising their exceptional assistance and efforts to amend issues, while others express dissatisfaction due to unaddressed claims and ineffective resolution of damages.

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Recent Reviews Mention...

they declined the claim without proper justification

went above and beyond

explored every way possible to assist

11. Precision & Care

8.93/10

Nationwide Average: 8.01/10

Comment Dots

University Moving and Storage generally receives high praise for being quick, careful, and professional, though a few reports of damages indicate some inconsistency.

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Recent Reviews Mention...

very careful with my daughter's belongings

very quick and careful

were incredibly quick and careful with items

Customer Insights icon

Customer Insights

Local Move Duration: 6 hours from 3 reviews

Great Crew Members icon

Great Crew Members

JessicaJessica's crew was excellent to work with
Josh M,DeShawn SJosh and DeShawn did a great job
Josh M.,Noah L.they were amazing, professional, personable, and efficient
Jessica, Hunter, De, Brockwere professional, fast, efficient, and had great communication
Debbie, Jessica, Hunter, De, Brockcoordinated well and were quick, careful, and helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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