Guardian Relocation

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MoversChevron RightIndianaChevron RightIndianapolisChevron RightGuardian Relocation
based on 209+ data points
Circle Info

About Guardian Relocation

With over 30 years of experience, Guardian Relocation partners with Atlas Van Lines to provide exemplary customer service. Based in Indianapolis, Columbus, Memphis, and St. Louis, this moving company offers services to customers across the globe. They provide personalized relocation services for local and long-distance moves, specialized transportation, fine art exhibit, electronic store fixtures, corporate relocation, international relocation, and storage solutions. Considered among the myriad of Indianapolis, IN moving services, Guardian Relocation's goal is to exceed customer expectations, with a strong commitment to each community they serve and a focus on quality, aiming to go beyond their customers' expectations at all times.

Moving Services

  • Personalized Relocation
  • Specialized Transportation
  • Fine Art Exhibit
  • Electronic Store Fixtures
  • Corporate Relocation
  • International Relocation
  • Storage
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

732092

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Guardian Relocation

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.57/10

Nationwide Average: 8.44/10

Comment Dots

Guardian Relocation demonstrates a polarizing performance, garnering high praise for their professionalism and efficiency from many, yet also facing severe criticism for issues like lost items and poor customer interactions from others.

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Recent Reviews Mention...

Hard working crew showed great quality.

made our move very easy and organized

extremely pleased with moving services

2. Punctuality

2.44/10

Nationwide Average: 8.07/10

Comment Dots

Guardian Relocation consistently fails to meet scheduled times, often resulting in significant delays and dissatisfaction among customers.

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Recent Reviews Mention...

Sat there for over 3 hours waiting.

show up late

delivery was not on time

3. Affordability

5.01/10

Nationwide Average: 7.69/10

Comment Dots

Guardian Relocation receives mixed reviews, with some customers finding their services reasonably priced and good value, while many others criticize them for being expensive, overcharging for fuel, charging double the original quote, and not providing value for the higher prices charged.

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Recent Reviews Mention...

the price was very reasonable

seemed like a very reasonable amount

they were expensive

4. Communication

3.98/10

Nationwide Average: 7.53/10

Comment Dots

Guardian Relocation appears to struggle significantly, with numerous reports of unresponsiveness, misinformation, and general dissatisfaction among clients, despite a few positive experiences highlighting organized and friendly interactions.

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Recent Reviews Mention...

super communicative initially, but then no response

Veronica called several times during the process

generic response, didn't address concerns

5. Stick to Prices

2.2/10

Nationwide Average: 5.99/10

Comment Dots

Guardian Relocation consistently fails to meet initial estimates, resulting in significant discrepancies and added extra fees, and has been accused of misleading practices and outright lies regarding quotes.

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Recent Reviews Mention...

estimate was significantly under actual weight

lied about estimates and work completed

experienced outright lies

6. Speed

5.68/10

Nationwide Average: 8.58/10

Comment Dots

Guardian Relocation has mixed reviews, with some customers praising their efficiency and quick service, while others experienced significant delays and slow performance.

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Recent Reviews Mention...

Waiting for over 3 hours for 5 skids.

entire process was quick

worked very hard and quick

7. Friendliness

7.99/10

Nationwide Average: 8.91/10

Comment Dots

Guardian Relocation generally receives high praise for their professionalism, politeness, and pleasant demeanor, though there are isolated reports of perceived rudeness and unprofessional behavior.

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Recent Reviews Mention...

they were all very professional, pleasant, and hard working

crew were all friendly

team were all gentlemen

8. Will Hire Again

5.87/10

Nationwide Average: 8.18/10

Comment Dots

Guardian Relocation has received a mixed response, with a significant number of customers expressing high satisfaction and readiness to use their services again, while a noticeable fraction reported negative experiences that would prevent them from rehiring the company.

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Recent Reviews Mention...

Thanks to all for doing a great job

would hire again based on positive experience

would not hire again due to poor experience

9. Professionalism

6.02/10

Nationwide Average: 8.31/10

Comment Dots

Guardian Relocation has received mixed feedback, with numerous clients praising the crew's professionalism and talent, while others criticized them for being poorly trained, rude, and unprofessional.

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Recent Reviews Mention...

Crew was talented, indicating professionalism.

they were all very professional

crew were all professional

10. Conflict Handling

2.01/10

Nationwide Average: 4.07/10

Comment Dots

Guardian Relocation overwhelmingly demonstrates a lack of effort and concern in addressing and rectifying issues, with nearly all statements indicating dissatisfaction, except for a singular instance of a positive outcome.

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Recent Reviews Mention...

unwilling to work with us on missing items

did not rectify the issue adequately

willingness to work with me for an easier next move

11. Precision & Care

6.83/10

Nationwide Average: 8.01/10

Comment Dots

Guardian Relocation exhibits a wide range of experiences, from being highly praised for their meticulousness and respect for belongings to facing criticism for causing damage, indicating inconsistencies in their service quality.

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Recent Reviews Mention...

Careful with items, no damage reported.

very careful with our belongings and home

treated my belongings as if they were their own

Great Crew Members icon

Great Crew Members

Robert, Jeremiah, Chrisincredibly polite and worked very hard
John, Veronica, Chris, Ethan, JeremiahJohn gave a detailed estimate, Veronica ensured process was going well, and the guys did a fabulous job
Robert, Chrisset up aisles between boxes and furniture
ChrisChris and his crew were organized and efficient
Fred Hartgreat to have him on our side through this whole process
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Guardian Relocation

Location
1113 S Franklin Rd, Indianapolis, IN, 46239
Phone
(317) 356-0971
Link
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