Moscardelli Moving & Storage, Inc believes that a good experience begins with the customer. That’s why it puts a priority on taking care of your belongings like precious cargo. You can trust Moscardelli Moving & Storage, Inc to handle all of your needs and concerns. Its staff and movers in Springfield, IL are committed to exceeding expectations and nothing is more important than bringing peace-of-mind assurance so you can feel calm and relaxed from start to finish. Located in Springfield, Illinois, its professional movers are experts who specialize in getting things done quickly and safely every time. If you need to move out of town or want some extra help moving heavy items, Moscardelli Moving & Storage can take care of you.
Moscardelli Moving & Storage, Inc
Ranked Top 10 Best Movers in Springfield, IL
based on 316+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Moscardelli Moving & Storage, Inc
Additional Cities Served: Decatur, Pekin, Mattoon, Washington, Lincoln, Chatham, TaylorvilleShow More >
Illinois Moving License
Permanent
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Summarized Review of Moscardelli Moving & Storage, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.49/10
Nationwide Average: 8.44/10
Moscardelli Moving & Storage, Inc displays a polarized reputation with some customers reporting exceptional service and satisfaction, while a significant number of others describe negative experiences featuring damaged furniture, poor service, and additional unexpected charges.
Recent Reviews Mention...
“damaged furniture and a Newell post”
“the first experience was great, but the second was poor”
“they were wonderful”
2. Punctuality
5.52/10
Nationwide Average: 8.07/10
Moscardelli Moving & Storage, Inc has received mixed feedback, with several complaints about significant delays, but also numerous instances where they were commended for being on time or even early.
Recent Reviews Mention...
“arrived late for the move”
“they were early”
“They were fast”
3. Affordability
5.37/10
Nationwide Average: 7.69/10
Moscardelli Moving & Storage, Inc receives mixed reviews, with some customers appreciating reasonable pricing while others criticize the company for charging significantly more than the quoted prices.
Recent Reviews Mention...
“charged more than double the quoted price”
“implied the service was not worth the cost”
“They had the best price”
4. Communication
3.44/10
Nationwide Average: 7.53/10
Moscardelli Moving & Storage, Inc appears to have a significant number of complaints regarding unresponsiveness and poor resolution handling, despite a few instances of positive interactions with attentive staff.
Recent Reviews Mention...
“great person to work with in the office”
“calls to repair furniture were not responded to”
“struggled with communication for return calls”
5. Stick to Prices
3.52/10
Nationwide Average: 5.99/10
Moscardelli Moving & Storage, Inc has multiple reports of overcharging and altering prices post-pickup, despite a few instances where they honored their original estimates.
Recent Reviews Mention...
“they overcharged me”
“could not complete the job as indicated”
“changed price after pickup”
6. Speed
8.25/10
Nationwide Average: 8.58/10
Moscardelli Moving & Storage, Inc is largely praised for their fast and efficient service, although there are a few instances of dissatisfaction regarding slow work and inefficiency.
Recent Reviews Mention...
“worked fast”
“They were so fast”
“completed the move within an hour”
7. Friendliness
6.91/10
Nationwide Average: 8.91/10
Moscardelli Moving & Storage, Inc experiences polarized opinions, with numerous clients finding their crew polite, professional, and pleasant, while others report instances of rudeness and unprofessional behavior.
Recent Reviews Mention...
“crew was rude to my husband”
“they could not have been nicer”
“Dakota and Jushad were polite”
8. Will Hire Again
5.06/10
Nationwide Average: 8.18/10
Moscardelli Moving & Storage, Inc elicits a polarized response with several customers expressing extreme dissatisfaction and a vow to never use their services again, while an equally adamant group praises their experience and states they would definitely hire or recommend the company once more.
Recent Reviews Mention...
“would leave 0 stars if possible”
“had the worst moving experience ever”
“would definitely hire again due to wonderful experience”
9. Professionalism
5.21/10
Nationwide Average: 8.31/10
Moscardelli Moving & Storage, Inc receives mixed feedback with several clients appreciating their professionalism and work ethic, while a notable number also report instances of unprofessional behavior and attitudes among the crew members.
Recent Reviews Mention...
“unprofessional behavior noted”
“could not have been more professional”
“Dakota & Jushad were professional”
10. Conflict Handling
1.68/10
Nationwide Average: 4.07/10
Moscardelli Moving & Storage, Inc shows a consistent record of reluctance to address and resolve customer complaints related to damages and subsequent reparations.
Recent Reviews Mention...
“have not responded to calls for repairs”
“older man did not return to repair the dented wall”
“wanted to only give me $30.00”
11. Precision & Care
5.26/10
Nationwide Average: 8.01/10
Moscardelli Moving & Storage, Inc receives mixed reviews, with reports of damage and negligence balanced by praise for meticulousness and damage-free service.
Recent Reviews Mention...
“damaged furniture and property”
“tracked mud all over a white area rug”
“nothing important was damaged”
Customer Insights
Cost: $ 1124.00 from 3 historical data points
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
| Jim,Linda,Dakota,Jay,Seth | Jim assessed, Linda great to work with, Dakota, Jay, and Seth did the move |
| Dakota, Jushad | great job and were professional |
| Greg, Seth | Greg and Seth did a great job with the move |
| Ronnie, Greg | Ronnie and Greg were great during the move |
| José, Austin, Theo | perfect execution during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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