Since 1947, Thompson Moving & Storage, Inc. has provided complete relocation services to individuals and businesses in the Chicago metropolitan area. From packing to hauling to storage, this Orland Park mover offers a full range of moving services for customers. They are qualified professionals offering Aurora, IL moving services and can handle any size or type of move, whether it’s coast-to-coast relocation or quick moves across town. Specializing in all aspects of residential and commercial moving, including piano and organ moves, they also have a containerized heated storage facility perfect for storing delicate items that needs special care, like furniture or electronics. Insured and licensed in 48 states, this BBB-accredited company has been awarded for being the “Most Referred Movers in Chicagoland.”
Thompson Moving & Storage, Inc.
About Thompson Moving & Storage, Inc.
Additional Cities Served: Naperville, Waukegan, Hammond, Gary, Bolingbrook, Evanston, SchaumburgShow More >
Moving Services
- Residential & Office Moving
- Overnight Service
- Expert Packing Services
- Piano & Organ Moving
- Boxes & Packing Supplies
- Modern, Containerized Heated Storage
- Local, Licensed & Insured
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Thompson Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Thompson Moving & Storage, Inc. is highly praised for their professionalism, efficient service, and friendly movers, with the vast majority of customers highlighting positive experiences, though a few reports cite issues with staff rudeness and item handling.
Recent Reviews Mention...
“great job by movers”
“great experience with this company”
“awesome movers with a positive experience”
2. Punctuality
Nationwide Average: 8.07/10
Thompson Moving & Storage, Inc. generally receives high praise for being on time, with numerous reviews highlighting their prompt arrivals and quick responsiveness, though there are isolated instances where their timing was criticized.
Recent Reviews Mention...
“they were on time”
“promptly on time”
“the crew were on time”
3. Affordability
Nationwide Average: 7.69/10
Thompson Moving & Storage, Inc. is generally praised for their reasonable pricing, often coming in under estimate, with numerous customers highlighting the value and fairness of their costs despite a few isolated complaints about pricing issues.
Recent Reviews Mention...
“beat the original quote by 300 dollars”
“finishing ahead of schedule, which lowered the price”
“final cost was less than expected”
4. Communication
Nationwide Average: 7.53/10
Thompson Moving & Storage, Inc. is generally perceived as exceptional, with frequent praise for their accommodating nature, efficient and clear communication throughout the service process, and their attentive customer service, despite a few reports of communication issues such as ineffective contact or lack of follow-up.
Recent Reviews Mention...
“very accommodating with the estimate”
“Fantastic communication from beginning to end”
“Raul took all my info and made sure to send the best crew”
5. Stick to Prices
Nationwide Average: 5.99/10
Thompson Moving & Storage, Inc. generally maintains or beats their estimated costs, although a few instances of price inconsistency have been reported.
Recent Reviews Mention...
“beat the original quote”
“accommodating with moving day changes”
“lowered the price finishing ahead of schedule”
6. Speed
Nationwide Average: 8.58/10
Thompson Moving & Storage, Inc. is consistently praised for their efficiently swift service, with numerous customers highlighting their ability to move belongings quickly and finish jobs ahead of schedule, despite a couple of reports of slower service.
Recent Reviews Mention...
“moved everything so fast”
“careful and fast, finishing ahead of schedule”
“quick move to my storage unit”
7. Friendliness
Nationwide Average: 8.91/10
Thompson Moving & Storage, Inc. consistently receives praise for a polite, courteous, and enjoyable crew, although there were isolated reports of rudeness or non-compliance with specific requests such as mask-wearing.
Recent Reviews Mention...
“very polite crew”
“all great guys, hard working and no complaints”
“were super friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Thompson Moving & Storage, Inc. is overall highly favored, with numerous customers expressing a strong intention to reuse their services and recommend them to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would use again”
“would definitely recommend”
“would use them again and highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Thompson Moving & Storage, Inc. generally receives high praise for their expertise, courteous attitude, and hardworking nature, although there have been a few noteworthy instances of unprofessional conduct.
Recent Reviews Mention...
“skill level, "expert"”
“were professional and courteous”
“100% professional about it”
10. Conflict Handling
Nationwide Average: 4.07/10
Thompson Moving & Storage, Inc. appears to generally lack responsiveness and effectiveness in addressing customer issues and concerns, despite a few instances where they have demonstrated efforts to correct problems.
Recent Reviews Mention...
“inadequate response to concerns about masks”
“refusal to wear masks and deliver all items”
“did not rectify the situation without police involvement”
11. Precision & Care
Nationwide Average: 8.01/10
Thompson Moving & Storage, Inc. generally receives high praise for their conscientious and careful approach, though there are a few reports of damages and mishandling.
Recent Reviews Mention...
“no damage to items”
“did not break, scratch or damage anything”
“treated furniture and belongings with care”
Customer Insights
Local Move Duration: 3 hours from 4 reviews
Great Crew Members
| John,Matthew | John was driving the big truck, hard working |
| John | offered good advice and was efficient |
| Adam, Kevin, Cody | they were efficient, kind, and so careful |
| John, Alex | Kind, polite, and efficient |
| Thompson | took charge and ensured precision |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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