First Class Moving & Storage, Inc. is a Better Business Bureau Accredited company with an A+ rating, offering high-quality moving services for a reasonable cost. The company is committed to ensuring the safety of customers' belongings and provides padding, wrapping, or crating for all furniture items. In addition to residential moves, they also handle office, apartment, and storage locker relocations. Their experienced staff assists with move planning, offers free phone and on-site estimates, free box deliveries, and professional packing crews for any support needed during the moving process. Whether moving locally or across the country, movers in Arlington Heights, IL, First Class Moving & Storage ensures a stress-free experience.
First Class Moving & Storage, Inc.
based on 596+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About First Class Moving & Storage, Inc.
Additional Cities Served: Palatine, Hoffman Estates, Glenview, Bartlett, Buffalo Grove, Streamwood, WheelingShow More >
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Last-minute moving
- Furniture moving
- Packing services
Illinois Moving License
Permanent
Last Checked: 01/21/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of First Class Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.99/10
Nationwide Average: 8.44/10
First Class Moving & Storage, Inc. generally receives high praise for their moving services with many customers recommending them enthusiastically, despite a significant minority reporting severe dissatisfaction due to various service issues.
Recent Reviews Mention...
“cannot recommend the company highly enough”
“I cannot recommend First Class Moving and Storage highly enough”
“had an outstanding experience before but issues this time”
2. Punctuality
8.37/10
Nationwide Average: 8.07/10
First Class Moving & Storage, Inc. generally receives praise for their on-time arrivals and prompt service, although there have been a few instances of delays and late arrivals.
Recent Reviews Mention...
“They arrived on time”
“were timely”
“arrived on time”
3. Affordability
7.61/10
Nationwide Average: 7.69/10
First Class Moving & Storage, Inc. receives polarized feedback with numerous customers finding their services reasonably priced and under budget, while others criticize unexpected charges and prices higher than initial estimates.
Recent Reviews Mention...
“final bill was less than expected”
“reasonably priced”
“A great value”
4. Communication
5.99/10
Nationwide Average: 7.53/10
First Class Moving & Storage, Inc. appears to have mixed reviews with instances of poor follow-up and unresponsiveness contrasted by experiences of being walked through the process and receiving helpful, polite, and responsive service.
Recent Reviews Mention...
“No reply to follow up email, no answer on voicemail”
“difficulties and delays in communication”
“terrible communication and follow-up”
5. Stick to Prices
7.9/10
Nationwide Average: 5.99/10
First Class Moving & Storage, Inc. generally maintains their quoted prices with numerous customers reporting costs at or below estimates, although there are a few reports of unexpected additional charges.
Recent Reviews Mention...
“Stuck to original estimate”
“Hold belongings hostage and request more money”
“"did not stick to the quoted price"”
6. Speed
9.43/10
Nationwide Average: 8.58/10
First Class Moving & Storage, Inc. is consistently praised for its quick and efficient moving services, with numerous customers highlighting the team's efficiency and fast pace, despite one report of a delayed delivery.
Recent Reviews Mention...
“crew was nice and quick”
“didn't take as long to complete the move”
“efficient move”
7. Friendliness
8.88/10
Nationwide Average: 8.91/10
First Class Moving & Storage, Inc. consistently receives high praise for its polite, kind, and professional staff, despite a few negative experiences that do not seem to reflect the company's generally positive and helpful attitude.
Recent Reviews Mention...
“crew was nice to work with”
“crew was friendly and kind”
“team was polite despite rain”
8. Will Hire Again
7.6/10
Nationwide Average: 8.18/10
First Class Moving & Storage, Inc. seems to have a predominantly positive impact on customers, with numerous clients expressing a high likelihood of rehiring and recommending the company despite a few significantly negative experiences that could deter future patronage from some individuals.
Recent Reviews Mention...
“above and beyond my expectations”
“would hire again”
“surprised and disappointed with lack of care”
9. Professionalism
7.95/10
Nationwide Average: 8.31/10
First Class Moving & Storage, Inc. generally receives high praise for their packing, moving, and overall professional conduct, although there are some instances of customer dissatisfaction regarding unprofessional behavior and service issues.
Recent Reviews Mention...
“everything packed professionally”
“went above and beyond my expectations”
“unprofessional, unresponsive, and borderline rude”
10. Conflict Handling
3.14/10
Nationwide Average: 4.07/10
First Class Moving & Storage, Inc. appears to have a predominantly negative track record, with numerous customers experiencing inadequate resolution to their issues, but there are also a handful of instances where the company took exceptional measures to address customer complaints.
Recent Reviews Mention...
“no communication after reporting missing/damaged items”
“nonchalant attitude about the damage and the loss”
“failed to address the scheduling issue”
11. Precision & Care
8.12/10
Nationwide Average: 8.01/10
First Class Moving & Storage, Inc. generally receives high praise for their careful packing and respect for customers' belongings, though there are a notable number of instances where items were reported missing, damaged, or handled improperly.
Recent Reviews Mention...
“packed even the most fragile items without a problem”
“everything was packed professionally without a problem”
“some items were missing and one chipped”
Customer Insights
Local Move Duration: 5 hours from 5 reviews
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Donny, Heidy, Danny, Sylvester, Keith | helpful in the office, supervised very friendly, crew was fantastic |
| Marcelino Moreno,Irving,Alberto,Jhonatan,Andy | these crew members were outstanding |
| Dario | exceptional job moving our furniture |
| Donny, Dario | Donny was great with scheduling, Dario led on-site team well |
| Jonne | team lead displayed great spirit and professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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