Mid-West Moving & Storage is a trusted and friendly mover that promises timely service and peace of mind. With over 35 years in the business, it has helped thousands of families and businesses in Chicago, IL with exceptional service. Mid-West Moving & Storage is an expert in local, long-distance, and even international relocations. And it caters to residential, commercial, and government clients. Mid-West Moving & Storage provides a comprehensive list of services, including expert packing, custom crating, furniture assembly, auto transport, and storage solutions. It’s proud to have serviced over two thousand moves per year - a number that continues to grow with more and more clients recognizing that Mid-West Moving & Storage offers quality you can afford.
Mid-West Moving & Storage
About Mid-West Moving & Storage
Additional Cities Served: Naperville, Arlington Heights, Bolingbrook, Evanston, Schaumburg, Palatine, SkokieShow More >
Moving Services
- Local home moving services
- Office and commercial moving, packing, and storage
- Apartment and condominium moving services
- Long-distance domestic moving
- International moving
- Packing Services
- Residential moving
- Corporate moving
- Furniture, fixture, and equipment moving
- Storage services
Illinois Moving License
Permanent
Last Checked: 01/21/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Mid-West Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mid-West Moving & Storage generally provides exceptional services with many customers reporting remarkable experiences, though there are a few instances of dissatisfaction mainly related to training and handling issues.
Recent Reviews Mention...
“Everything from start to finish was exceptional”
“hard workers but poorly trained”
“great overall experience”
2. Punctuality
Nationwide Average: 8.07/10
Mid-West Moving & Storage generally receives high remarks for being on time, though there are notable instances of delays and poor communication regarding scheduling.
Recent Reviews Mention...
“on-time”
“on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Mid-West Moving & Storage generally offers competitive and often budget-friendly moving services, but there are notable instances of pricing disputes and charges exceeding initial quotes that have impacted customer satisfaction.
Recent Reviews Mention...
“Good price”
“affordable for moving across country”
“great price”
4. Communication
Nationwide Average: 7.53/10
Mid-West Moving & Storage generally excels with most customer experiences highlighting responsive, professional, and helpful interactions, though there are notable instances of dissatisfaction regarding poor communication, unresponsiveness, and rudeness in a minority of feedback.
Recent Reviews Mention...
“always very helpful when calling”
“Paul was responsive and called me back quickly”
“easy to work with, flexible”
5. Stick to Prices
Nationwide Average: 5.99/10
Mid-West Moving & Storage shows mixed feedback, with many customers praising the company for honesty and no last-minute changes in pricing, while a significant segment reports additional unexpected charges and inaccurate estimates.
Recent Reviews Mention...
“delivered as promised”
“charged $800 more than quoted”
“charged $800 more than the quoted price”
6. Speed
Nationwide Average: 8.58/10
Mid-West Moving & Storage generally receives high praise for their efficiency and quickness, although there have been a few significant complaints about slowness and inflated times for tasks.
Recent Reviews Mention...
“completed the job very quickly”
“transported belongings very quickly”
“took 7 hours for a small apartment”
7. Friendliness
Nationwide Average: 8.91/10
Mid-West Moving & Storage consistently demonstrates a positive and professional attitude, with the vast majority of feedback highlighting their teams as courteous, polite, and genuinely pleasant to interact with, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“always has a positive attitude”
“friendly”
“Paul was very congenial over the phone”
8. Will Hire Again
Nationwide Average: 8.18/10
Mid-West Moving & Storage enjoys overwhelmingly positive feedback, indicating that most customers are highly likely to recommend their services and would choose to hire them for future moving needs.
Recent Reviews Mention...
“highly recommend this company and would hire again”
“would hire again”
“would not be disappointed with Mid-West Moving and Storage”
9. Professionalism
Nationwide Average: 8.31/10
Mid-West Moving & Storage generally receives high praise for its crew's professionalism, efficiency, and courtesy, despite a few instances of unprofessional behavior and lack of professionalism reported.
Recent Reviews Mention...
“lacked professional behavior during the move”
“Paul was very professional”
“knowledgeable and professional workmanship”
10. Conflict Handling
Nationwide Average: 4.07/10
Mid-West Moving & Storage demonstrates a highly inconsistent approach, with some customers praising their problem-solving and compensation efforts, while many others report unresolved issues and a lack of responsibility for damages or poor service.
Recent Reviews Mention...
“offered only half for damaged item”
“did not take responsibility for bad service”
“submitted claims got no answer, no one addressed the claims”
11. Precision & Care
Nationwide Average: 8.01/10
Mid-West Moving & Storage has mixed reviews with numerous customers praising their careful and professional handling of belongings, yet there are significant complaints regarding damage and mishandling, indicating inconsistency in service quality.
Recent Reviews Mention...
“damaged my items by improper packing”
“move was handled with expert workmanship”
“packers and movers were really careful”
Customer Insights
Local Move Duration: 7.5 hours from 12 reviews
Interstate Move Duration: 14 days from 11 reviews
Great Crew Members
| Jason | Jason was great to work with |
| Jason | Jason helped plan trip to new home |
| Dave | went over everything in detail, provided paperwork same day |
| Landis, Brandon | Landis and Brandon do a great job |
| Brandon | Brandon was easy to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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