Del’s Moving and Storage is a locally owned, BBB-accredited moving company that has been serving the Chicago area since 1985. Based in Countryside, IL, Del’s offers full-service moves to homes and offices throughout Chicagoland, including all of its suburbs. It also provides expert packing services and storage solutions in a secure and clean environment, where you can keep your belongings while on the move. Del’s has the experience to move all types of items, including mirrors, glassware, bottles of wine, fine china, antiques, and crystal chandeliers. Whether you need help with piano moves, military moves, insurance moves, and assisted living and senior care moves, this company will be there to deliver quality workmanship at an affordable price. For those planning their next move, check out a list of dependable Naperville, IL movers and packers. Del’s takes pride in providing customers with upfront, honest billing with no surprises at the end.
Del's Moving and Storage
About Del's Moving and Storage
Additional Cities Served: Arlington Heights, Schaumburg, Palatine, Skokie, Tinley Park, Berwyn, Oak ParkShow More >
Moving Services
- Local residential moving
- Free estimates
- Free tape and wardrobe boxes included
- Full packing and moving services
- Packing of delicate items such as mirrors, wine, glasses, fine china, antiques, chandeliers, and flat screen TVs
- Packing services for pianos, large safes, artwork, and hoisting
- Labeling and organization for easy unpacking
- Unpacking services for tricky items
- Packing services for commercial and industrial moves
- Packing services for insurance moves (Fire & Flood victims)
Illinois Moving License
Permanent
Last Checked: 01/21/22Have feedback for Del's Moving and Storage?
Error. Please try again later.
Summarized Review of Del's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Del's Moving and Storage receives overwhelmingly positive feedback highlighting their professionalism, efficiency, and the exceptional service provided by their team, despite a few reviews expressing disappointment with their experiences.
Recent Reviews Mention...
“great work by movers”
“great value for helpful and professional movers”
“All around great experience with Del's”
2. Punctuality
Nationwide Average: 8.07/10
Del's Moving and Storage is consistently praised for their timely arrivals and responsiveness, despite a few noted instances of delays and confusion about scheduling.
Recent Reviews Mention...
“Scheduled move with less than 24 hours notice”
“some crew showed up late”
“some of the crew showed up late”
3. Affordability
Nationwide Average: 7.69/10
Del's Moving and Storage generally receives high praise for their fair and competitive pricing, despite a few reports of unexpected charges.
Recent Reviews Mention...
“great value”
“Good price for the move”
“overcharged for building furniture”
4. Communication
Nationwide Average: 7.53/10
Del's Moving and Storage has mixed reviews with numerous customers experiencing poor responsiveness and communication issues, while others praise the company for its great communication and responsiveness from specific team members.
Recent Reviews Mention...
“Alex tried to contact me to confirm”
“great communication throughout the process”
“no communication even after follow-ups”
5. Stick to Prices
Nationwide Average: 5.99/10
Del's Moving and Storage has mixed reviews with several customers reporting accurate adherence to initial quotes, while others experienced unexpected charges exceeding those quotes.
Recent Reviews Mention...
“was not clear on furniture building costs”
“quoted prices changed, discrepancies in paperwork ”
“Price matched the morning estimate”
6. Speed
Nationwide Average: 8.58/10
Del's Moving and Storage is overwhelmingly praised for their efficiency and quick service, with nearly all reviews highlighting their ability to complete moves in a fraction of the expected time, despite a couple of negative experiences regarding slow service.
Recent Reviews Mention...
“worked tirelessly to make everything fit”
“speedy process”
“The moving crew was efficient”
7. Friendliness
Nationwide Average: 8.91/10
Del's Moving and Storage generally receives high praise for their team's politeness and amiability, despite a few negative comments about behavior and professionalism.
Recent Reviews Mention...
“they were professional and thoughtful”
“The moving crew was friendly”
“crew joked unprofessionally about others being late”
8. Will Hire Again
Nationwide Average: 8.18/10
Del's Moving and Storage displays a highly polarized customer sentiment, with many customers expressing strong loyalty and satisfaction, willing to recommend and rehire, while a significant number would not consider using their services again due to various grievances.
Recent Reviews Mention...
“would religiously use this fantastic company again”
“would highly recommend this team”
“will not hire again due to unresolved issues”
9. Professionalism
Nationwide Average: 8.31/10
Del's Moving and Storage generally demonstrates high standards and efficiency, though there were a few notable instances of unprofessional behavior and concerns.
Recent Reviews Mention...
“professional, careful, and thoughtful”
“professional movers”
“The moving crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Del's Moving and Storage generally falls short in addressing and resolving customer issues, despite a couple of exceptions where they were commended for their accommodating service.
Recent Reviews Mention...
“ignoring the issue and not resolving it”
“unsuccessful attempts to resolve issues since September, 2022”
“no attempt to rectify damages or communicate”
11. Precision & Care
Nationwide Average: 8.01/10
Del's Moving and Storage shows a predominantly favorable record, despite some reports of damage and lost items.
Recent Reviews Mention...
“careful and thoughtful with my items”
“The moving crew was careful”
“broken, damaged, destroyed items and completely lost belongings”
Customer Insights
Hourly Minimum: 4 hours from 5 reviews
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
| Danny,Mario | Danny and Mario were Tetris miracle workers |
| Tim, Martin, Danny | all fantastic and highly recommended |
| Randy,Jose | Randy was very helpful, Jose and crew were awesome |
| Mario,George | Mario and George were fantastic, very professional, and neat |
| Randy | Randy was very helpful with the planning |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Del's Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Cicero Moving Services
Nearby Cities
