For nearly two decades, Ace Relocation Systems, Inc. has been in the business of moving families and businesses all across Chicagoland, from Aurora to Elgin and beyond. If you need to move to Indiana or even to California, Ace Relocation Systems, Inc. can take care of your move with well-trained drivers and movers who can handle all the nitty-gritty concerns of moving a home or an office down the street or even across the country. No matter what needs to be done, Ace Relocation Systems, Inc. can do it for you with affordable pricing and reliable services that range from packing to storage.
Ace Relocation Systems, Inc.
About Ace Relocation Systems, Inc.
Additional Cities Served: Palatine, Hoffman Estates, Bartlett, Streamwood, Hanover Park, Carpentersville, Glendale HeightsShow More >
Illinois Moving License
Permanent
Last Checked: 01/21/22Awards
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Summarized Review of Ace Relocation Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.05/10
Nationwide Average: 8.44/10
Ace Relocation Systems, Inc. is highly regarded by most customers for their professionalism and excellent moving services, though there have been a few reports of negative experiences.
Recent Reviews Mention...
“outstanding job by the company”
“ACE Relocation is the best”
“fantastic job from beginning to end”
2. Punctuality
9.04/10
Nationwide Average: 8.07/10
Ace Relocation Systems, Inc. consistently receives high praise for their on-time arrivals and prompt service, despite a couple of instances of tardiness.
Recent Reviews Mention...
“on time”
“movers showed up on time”
“Delivered on time confirms punctuality”
3. Affordability
7.37/10
Nationwide Average: 7.69/10
Ace Relocation Systems, Inc. generally offers reasonable pricing and value for their services, though some customers find the costs higher than expected or experience additional fees.
Recent Reviews Mention...
“not the cheapest bid but not the most expensive either”
“total price came in lower than what we were quoted”
“worth every penny”
4. Communication
8.23/10
Nationwide Average: 7.53/10
Ace Relocation Systems, Inc. generally excels in responsiveness and clear, helpful interactions with customers, although there have been a few reports of poor follow-up and communication issues.
Recent Reviews Mention...
“communicates throughout the move”
“Brent is very responsive”
“Eddie reached out for the claim”
5. Stick to Prices
7.84/10
Nationwide Average: 5.99/10
Ace Relocation Systems, Inc. generally provides accurate estimates and adheres closely to them, though there are isolated instances of discrepancies and unexpected additional charges.
Recent Reviews Mention...
“give accurate quotes right up front”
“for the agreed upon price”
“price came in lower than quoted”
6. Speed
9.08/10
Nationwide Average: 8.58/10
Ace Relocation Systems, Inc. is consistently praised for their quick, efficient service and ability to execute moves promptly, although there were isolated incidents where the duration exceeded expectations.
Recent Reviews Mention...
“Super fast pickup”
“get the job done in a timely manner”
“worked hard and quick”
7. Friendliness
9.44/10
Nationwide Average: 8.91/10
Ace Relocation Systems, Inc. consistently receives praise for their polite, friendly, and courteous staff, highlighted by specific mentions of team members who provided pleasant and accommodating service, despite isolated instances of perceived rudeness.
Recent Reviews Mention...
“Polite, friendly staff”
“crew were friendly”
“Brent is very friendly”
8. Will Hire Again
8.49/10
Nationwide Average: 8.18/10
Ace Relocation Systems, Inc. is highly favored, with many customers expressing a strong intention to reuse their services and recommend them to others, despite a small number of clients being dissatisfied and choosing not to return or recommend.
Recent Reviews Mention...
“would definitely hire this company again”
“would easily go 6 stars”
“Would definitely hire again”
9. Professionalism
9.25/10
Nationwide Average: 8.31/10
Ace Relocation Systems, Inc. is overwhelmingly commended for having an efficient, hardworking, and professional team, though there are isolated reports of unprofessional behavior.
Recent Reviews Mention...
“The movers are professionals”
“Brent is professional”
“pleasant, knowledgeable, informative, and professional”
10. Conflict Handling
4.73/10
Nationwide Average: 4.07/10
Ace Relocation Systems, Inc. shows a polarized performance with instances of immediate resolution and willingness to adjust bills contrasted by a number of customers feeling unresolved issues and a lack of taking responsibility.
Recent Reviews Mention...
“unwilling to accept liability for damage”
“no resolution despite multiple follow-ups ”
“willing to move furniture around until we were happy”
11. Precision & Care
8.66/10
Nationwide Average: 8.01/10
Ace Relocation Systems, Inc. generally receives high praise for the careful packing, thorough protection, and respectful treatment of customers' belongings, accompanied by a few instances of dissatisfaction due to damage or loss.
Recent Reviews Mention...
“my product was not functioning”
“very careful in both packing and unloading”
“felt like they took extra care with my belongings”
Customer Insights
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
| Brent Garrett | walks you through the process |
| Brent | Brent provided a fair price and organized a great crew |
| Brent | Brent is friendly, professional, and responsive |
| Brandon, Matt | fantastic work by Brandon and Matt |
| Terresa, Charlie | Terresa and Charlie were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Ace Relocation Systems, Inc.
1543 Hecht Dr, Bartlett, IL, 60103
(847) 836-5200
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