As an industry leader, PODS Moving & Storage has been providing unique, personalized moving and storage solutions for over 20 years. The company offers flexibility and control with built-in storage, adjustable scheduling, and the convenient option for customers to load and unload their belongings. Their comprehensive moving experience includes offering a variety of container sizes, packing supplies, and connection to trusted local labor providers. The best part? They even handle car shipping. Serving 46 states and 6 provinces across the United States and Canada, with 245+ storage center locations, they are truly expansive. They take pride in serving diverse communities, including offering movers in Boise, ID. PODS Moving & Storage also extends their services to businesses, offering commercial moving and storage solutions.
PODS Moving & Storage
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Boise, ID using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Using PODS was easier than expected”
“negative experience and dissatisfaction expressed”
“Excellent service all around”
“Never again, very dissatisfied with service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they failed to pick up on the scheduled day”
“Deliveries were prompt”
“No one showed up for pickup”
“the pods were delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“it's very expensive for storage”
“Not the least expensive but worth the extra expense”
“Very clear about costs and timing”
“best prices compared to others”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Easy to change move dates”
“staff and driver were helpful”
“difficulty in communication with customer service”
“Received detailed answers to all questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“order details were confirmed but not executed”
“charges withdrawn from my account without my consent”
“Very clear about costs and billing”
“everything was billed automatically without receipt”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“experienced significant delays”
“They failed to pick up the pod as scheduled”
“Fast delivery”
“Really prompt with loading and unloading.”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“staff and driver were friendly”
“drivers are friendly”
“Everyone was amazing”
“Helpful and customer service oriented”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“expressed strong discontent and would not hire again”
“Would definitely use the service again”
“Would definitely not hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Conducted themselves professionally”
“Drivers were very professional”
“Their customer service is very poor for such a high profile company”
“impeccable professionalism signifies well-trained crew”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“there was no attempt to rectify the situation”
“Did not attempt to resolve the issue”
“Every time I call I get a different story and stalling technique”
“They were accommodating and helpful with a hiccup.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Care was taken for the surroundings and items in the POD”
“careful with all my belongings”
“my door was damaged and unable to open”
“our stuff was well cared for”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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