Compass Self Storage provides storage solutions through multiple locations across the United States. As a storage concierge service, they offer residential and business storage, including personal, boat, and RV storage. For relocating needs, they can aid in arranging truck rentals and reaching out to movers in Stockbridge, GA. Accepting all major credit cards, they also offer month-to-month leases, online unit rentals, secure entry access, contactless rentals, and digital surveillance. Their facilities are customer-focused, ensuring a clean, secure, and easily accessible environment.
Compass Self Storage

About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage is consistently praised for its exceptional, friendly, and professional service, making it highly recommended by its customers.
Recent Reviews Mention...
“great friendly and knowledgeable service”
“service was very professional and friendly”
“Easy and helpful to work with”
2. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is generally perceived to offer great deals, reasonable prices, and affordable rental and storage options, despite a few complaints about price increases and expensive rates.
Recent Reviews Mention...
“they just raised my rent for the 3rd time”
“got me a great deal”
“good prices”
3. Communication
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for exceptional customer service, marked by knowledgeable staff and efficient problem-solving, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“eventually made contact and staff were helpful”
“they provided great customer service”
“very appreciative of the great customer service”
4. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage has mixed reviews, with customers appreciating honest upfront quotes and consistent online pricing, but others criticize the company for unexpected price increases and not honoring initial quotes.
Recent Reviews Mention...
“answered all my questions upfront and honestly”
“go up on their prices every six months”
“company did not stick to their notice period”
5. Speed
Nationwide Average: 8.58/10
Compass Self Storage consistently receives positive feedback for their fast and efficient services, with only a singular mention of a delay.
Recent Reviews Mention...
“move was fast and quick”
“fast service”
“quick and easy move”
6. Friendliness
Nationwide Average: 8.91/10
Compass Self Storage is consistently praised for its polite, professional, and exceedingly welcoming staff, despite a single negative comment about rudeness.
Recent Reviews Mention...
“Ms. Cinquetta Cooper was very well mannered”
“they are helpful and polite”
“they are friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Compass Self Storage overwhelmingly comes recommended due to its exceptional service, with customers frequently expressing a strong desire to reuse and recommend their services despite a few dissatisfied voices.
Recent Reviews Mention...
“do not recommend this storage facility”
“would definitely hire again”
“Made the process smooth and easy”
8. Professionalism
Nationwide Average: 8.31/10
Compass Self Storage overwhelmingly receives praise for their professional behavior, knowledge, and courteous service, with only a couple of reports marking them as rude and unaccommodating.
Recent Reviews Mention...
“She remained professional the whole time”
“knowledgeable service speaks to professionalism”
“Charles was professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Compass Self Storage generally demonstrated a lack of commitment to resolving customer grievances, despite a few instances where staff made notable efforts to assist.
Recent Reviews Mention...
“did not attempt to right a wrong”
“staff went out of their way to help”
“did not handle the situation properly”
Great Crew Members
Cinquetta Cooper | Ms. Cinquetta Cooper treated me well |
Cinquetta | Cinquetta is the best |
Charles | Charles was a lot of help and knowledgeable |
Charles | was awesome and took care of everything quickly |
Charles | awesome with the customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Stockbridge Moving Services
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