Compass Self Storage

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MoversChevron RightFloridaChevron RightLeesburgChevron RightCompass Self Storage
Very Good
based on 390+ data points
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About Compass Self Storage

Compass Self Storage is a one-stop-shop for all your storage needs, offering personal, business, boat, RV, and pharmaceutical storage solutions across the United States. With multiple locations nationwide, they provide a variety of services including packing and moving supplies, truck rental, and moving services coordination. These are tailored to create a seamless solution for those seeking reliable moving services in Leesburg, FL. Their facilities are equipped with climate-controlled units, indoor units, digital surveillance, secure entry access, and offer month-to-month leases. Compass Self Storage is dedicated to customer satisfaction and removing the hassle from moving and storage by acting as a storage concierge service.

Additional Cities Served: Eustis, Tavares

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Moving Services

  • Packing Supplies
  • Truck Rental
  • Moving Services
  • Climate Controlled Storage
  • Indoor Units
  • Boxes & Moving Supplies
  • Contactless Rentals Available
  • Month to Month Leases
  • Online Rental Available
  • Secure Entry Access

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Customer Reviews of Compass Self Storage

We analyzed and organized the customer reviews of Compass Self Storage in Leesburg, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.14/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Very satisfied with the service

Easy rental process and great management

very professional and very helpful

Don Baugus exceeded my expectations

2. Affordability

8.12/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very affordable prices

Very fair prices

Good prices

rates increased over time making it expensive

3. Communication

9.41/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

really bad customer service

office people are great with help

Vanessa was very helpful

Office help was fast and effective

4. Stick to Prices

3.33/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

original rate didn't last very long

annual increase and insurance issues

only paid the fees he told us about

Bait and switch

5. Speed

8.76/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Move was quick

met our needs in a timely manner

move was quick and easy

very efficient and speedy

6. Friendliness

9.73/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they really care about their people

Vanessa was very helpful

manager was pleasant

very helpful and friendly

7. Will Hire Again

8.93/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

do not recommend this place

recommend this company and would hire again

Would definitely hire again

would hire again

8. Professionalism

9.32/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

knows how business is done

very professional

staff was helpful and ready immediately

Don Baugus was very professional

9. Conflict Handling

8.17/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

went above and beyond

worked through reservation issue diligently

trust that he will take care of any problem

went above and beyond to accommodate last minute request

Customer Insights icon

Customer Insights

Cost: $ 157.00 from 4 historical data points


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Great Crew Members

VanessaShowed us to various units, set up payment quickly
VanessaVanessa was very helpful and professional.
DomDom is extremely helpful and responsive
Don BaugusDon Baugus exceeded expectations and was professional
DomDom was knowledgeable and helpful.
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How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
Lake Warehouse Plaza 2601 FL-19, Tavares, FL, 32778
Phone
(352) 720-0338
Link
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