Compass Self Storage provides a comprehensive storage concierge service with multiple locations throughout the United States. Aiming to eliminate the hassle of storing personal or business items, it offers packing and moving supplies, arranges truck rentals, and contacts movers in New Port Richey, FL on behalf of their customers. Compass Self Storage is constantly working for customer satisfaction and offers various features to support the storage experience, such as climate-controlled units, indoor units, contactless rentals, digital surveillance, secure entry access, and month-to-month leases. Additionally, the company has a unit size guide to help customers choose the best storage option for their needs.
Compass Self Storage
Good
based on 573+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
- Moving Services
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.31/10
Nationwide Average: 8.44/10
Compass Self Storage is highly regarded for its exceptional service over the years and the awesome experience provided by the new management.
Recent Reviews Mention...
“very good place and service”
“great service”
“great work by movers”
2. Affordability
8.92/10
Nationwide Average: 7.69/10
Compass Self Storage receives mixed reviews, with some customers finding prices reasonable and others discontent with frequent rate increases every six months.
Recent Reviews Mention...
“as inexpensive as can be expected”
“great price”
“decent prices”
3. Communication
9.35/10
Nationwide Average: 7.53/10
Compass Self Storage is generally praised for having accommodating, friendly, and helpful staff who are approachable and knowledgeable, although there was an isolated incident where they failed to notify customers about a rat infestation.
Recent Reviews Mention...
“customer service was great”
“Very friendly and informative staff”
“Great customer service.”
4. Stick to Prices
3.82/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“raised rates unexpectedly after two months”
“no hidden fees, upfront costs”
“dinged my Credit Report over keys”
5. Speed
9.22/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“were very efficient”
“efficient”
“didn't take too much time”
6. Friendliness
9.7/10
Nationwide Average: 8.91/10
Compass Self Storage is consistently praised for having a very friendly staff, with special mentions of Doc and Linda, illustrating an environment where everyone is regarded as nice and cordial.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“Very friendly and informative staff”
7. Will Hire Again
9.23/10
Nationwide Average: 8.18/10
Compass Self Storage enjoys a high level of customer satisfaction and endorsement, with many customers expressing a definitive intent to recommend and reuse their services, while there remains an isolated instance of a customer planning to leave.
Recent Reviews Mention...
“very good place and service”
“would hire again”
“recommend this company and would hire again”
8. Professionalism
9.05/10
Nationwide Average: 8.31/10
Compass Self Storage is consistently praised, notably for an individual named Doc who is repeatedly highlighted as being super awesome and professional.
Recent Reviews Mention...
“employees not doing jobs correctly or being lazy”
“Catherine is professional”
“Katherine is polite and professional”
9. Conflict Handling
5.78/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Kathryn worked after hours to correct my mistake.”
“Went above and beyond to help with my issue”
“did not attempt to right a wrong”
Great Crew Members
| Kathryn | polite and informative |
| Dylan | Dylan was the best with getting us started |
| Kathryn | Love Kathryn behind the counter! |
| Allison | Allison is super sweet and does an amazing job |
| Kathryn | Kathryn is extremely friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
New Port Richey Moving Services
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