Graceful Moving Group is a family-owned interstate moving company based in West Palm Beach, Florida. Specializing in state-to-state relocations, the company tailors its services to meet individual customer needs, ensuring a personalized and attentive moving experience. They provide a range of services including professional packing, disassembly and reassembly of standard furniture, itemized inventory checks, and loading and unloading of goods. Protection for transported items includes standard cargo protection up to $10,000, with options for full value protection. Additionally, they offer flexibility with no penalties for date changes given a seven-day notice and up to 30 days of storage if needed. Graceful Moving Group distinguishes itself through commitment to safety, dependability, and exceptional customer service. They operate as an authorized broker (MC#01297852 / DOT #3704875), coordinating logistics rather than directly transporting goods, which are handled by FMCSA authorized carriers.
Graceful Moving Group
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Graceful Moving Group
Additional Cities Served: North Palm Beach, Haverhill, Westlake
Moving Services
- State to State Moving
- Professional Packing
- Furniture Disassembly and Reassembly
- Furniture Wrapping
- Standard Cargo Protection
- Loading and Unloading Services
- Storage Services
- Custom Tailored Moving Quotes
- Itemized Inventory Services
- No Date Change Penalties
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Customer Reviews of Graceful Moving Group
We analyzed and organized the customer reviews of Graceful Moving Group in Palm Springs, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Graceful Moving Group based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Graceful Moving is fantastic”
“the company are rip offs and scammers”
“lost half of my things”
“I wish I could give a zero star rating”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were on time”
“guys were early”
“did not arrive on time as scheduled”
“They not only missed the pickup window, were late to deliver.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“want more money than quoted”
“quote raised from $4,900 to $12,000”
“They attempted to extort money”
“quote substantially went up just before the move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“lied to over and over and had communication issues”
“don't know where my things are”
“Nikki did not return calls”
“staff was very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price changed drastically from initial quote”
“quoted $1300 then demanded $2900 more”
“scammers please don’t use them”
“shady practices from quote to delivery”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“extremely efficient in unloading the truck”
“fast they packed and unpacked”
“efficient with the move”
“turned over our studio apartment very fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very nice to us”
“people were nice”
“they were angry and yelling at me”
“does not display friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“hope this company goes out of business”
“they are scammers and I'm 67 years old”
“would not hire again due to lost items”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional handling of the situation”
“impersonated someone and changed company name to scam”
“above all efficient and professional”
“were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not rectify the price discrepancy issue”
“had my items for almost a year without resolution”
“offered a meager $75 for $20,000 loss”
“did not receive compensation for a year”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“hold stuff hostage and charge for storage”
“items missing, terrible handling”
“furniture would not fit, implying potential damage”
“nothing was broken in the move”
Customer Insights
Cost: $ 5934.00 from 6 historical data points
Interstate Move Duration: 16 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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