Family Moving & Storage LLC

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MoversChevron RightFloridaChevron RightPort St. LucieChevron RightFamily Moving & Storage LLC
based on 497+ data points
Circle Info

About Family Moving & Storage LLC

Family Moving & Storage is a family-owned and operated local moving company based in Palm Bay, Florida, with over 20 years of experience serving the Treasure Coast and Space Coast areas. Established in 1996, the company offers services such as residential and commercial moving, local and long-distance moving, loading and unloading, packing, and storage. They are specialized in local residential moving but also cater to different kinds of moves. If you are looking to compare or would like to explore more options for movers in Port St. Lucie, FL, then you might find our city page resourceful. The professional movers at Family Moving & Storage are highly trained, licensed, and insured.

Moving Services

  • Residential Moving
  • Commercial Moving
  • Local Moving
  • Long or Short Distance Moves
  • Packing Services
  • Storage Services
  • Loading and Unloading Services
  • Piano Moving
  • Pool Table Moving
  • Furniture Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/07/24

USDOT

3374772

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Family Moving & Storage LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.19/10

Nationwide Average: 8.44/10

Comment Dots

Family Moving & Storage LLC receives mixed but predominantly negative feedback, with customers reporting unsatisfactory services and professionalism, despite a few highly positive experiences.

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Recent Reviews Mention...

non-traumatic moving experience with excellent work ethic

amazing moving company

outstanding service

2. Punctuality

8.35/10

Nationwide Average: 8.07/10

Comment Dots

Family Moving & Storage LLC generally demonstrates reliability with multiple instances of arriving on time or even early, though they have had isolated issues regarding timely arrivals and communication.

Reviews Mention icon

Recent Reviews Mention...

employees are timely

they were on time

showed up on time

3. Affordability

5.88/10

Nationwide Average: 7.69/10

Comment Dots

Family Moving & Storage LLC is criticized for being significantly more expensive than competitors and initial estimates, including unexpected additional charges.

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Recent Reviews Mention...

appreciate the money I was able to save

the price was very reasonable

prices were unbeatable

4. Communication

7.55/10

Nationwide Average: 7.53/10

Comment Dots

Family Moving & Storage LLC struggles significantly, with many customers reporting unresponsiveness, miscommunication, and more rarely, helpful interactions.

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Recent Reviews Mention...

excellent employees who communicate well

very helpful and followed up

super responsive

5. Stick to Prices

4.19/10

Nationwide Average: 5.99/10

Comment Dots

Family Moving & Storage LLC frequently fails to adhere to their initial quotes, often significantly increasing prices or adding unexpected costs, despite one instance of being praised for honesty and fairness regarding costs.

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Recent Reviews Mention...

ended up less than quoted

quoted under $6,000 but charged over $8,000

estimate was right on target

6. Speed

8.88/10

Nationwide Average: 8.58/10

Comment Dots

Family Moving & Storage LLC has received mixed feedback, with several customers praising their quick and efficient service, while others experienced significant delays and issues such as leaving items behind or addressing errors.

Reviews Mention icon

Recent Reviews Mention...

finish job in a very timely manner

quickly loaded my pod

Fast and efficient move

7. Friendliness

8.92/10

Nationwide Average: 8.91/10

Comment Dots

Family Moving & Storage LLC generally receives high praise for their amiable and helpful crew, despite a singular complaint about uncaring and untrained personnel.

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Recent Reviews Mention...

excellent employees

movers were pleasant and accommodating

They were so friendly.

8. Will Hire Again

7.69/10

Nationwide Average: 8.18/10

Comment Dots

Family Moving & Storage LLC has received predominantly negative feedback, with a majority of customers expressing that they would not use their services again due to various issues, despite a few expressing strong recommendations.

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Recent Reviews Mention...

will be rehired for an additional move

would hire this company again

Highly recommend them

9. Professionalism

8.34/10

Nationwide Average: 8.31/10

Comment Dots

Family Moving & Storage LLC appears to have mixed reviews, with some customers highlighting exceptional service while several others report a significant lack of professionalism and unethical behavior.

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Recent Reviews Mention...

excellent work ethic and attention to detail

they were all very professional

very professional from the start

10. Conflict Handling

1.95/10

Nationwide Average: 4.07/10

Comment Dots

Family Moving & Storage LLC demonstrates a consistent lack of taking responsibility for damages, refusing compensation, and showing an overall reluctance to address and rectify issues related to damages and customer dissatisfaction.

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Recent Reviews Mention...

resolved minor problem to my satisfaction

Company was unhelpful with the claim for damages

didn't take responsibility for damages

11. Precision & Care

7.52/10

Nationwide Average: 8.01/10

Comment Dots

Family Moving & Storage LLC generally struggles, as evidenced by multiple reports of damaged belongings, including expensive and irreplaceable items.

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Recent Reviews Mention...

clean and pay attention to detail

took great care of our belongings

they were organized and careful with our stuff

Customer Insights icon

Customer Insights

Cost: $ 1660.00 from 5 historical data points


Local Move Duration: 4 hours from 4 reviews

Great Crew Members icon

Great Crew Members

Gabe, Gabe Jrthey gave me confidence and were very professional
GabrielGabriel and his guys are awesome
OmarOmar and his team were friendly and professional, carefully packed items.
Omar,Brian,CecilAmazing job, respectful, and packed efficiently.
Christinamade sure the crew was there and ready to go
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Family Moving & Storage LLC

Location
1788 Canova St SE, Palm Bay, FL, 32909
Phone
(321) 372-1005
Link
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