Compass Self Storage is a one-stop-shop for all storage needs, offering multiple locations across the United States. The company's storage services fulfill both residential and business-related needs, with a variety of unit sizes available. Compass aims to make storing hassle-free by acting as a storage concierge service, providing packing and moving supplies, arranging truck rentals, and contacting moving services in Oviedo, FL on behalf of their customers. Their facilities are equipped with various amenities, including climate-controlled units, indoor units, digital surveillance, and secure entry access.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in Oviedo, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.91/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“the process was very easy and simple”
“not satisfied with the service”
“Wonderful experience all around”
“Anthony does a great job”
2. Punctuality
7.97/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Anthony was timely”
“Vanessa and Pricilla are punctual”
“always been able to work out due dates”
3. Affordability
8.59/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the price was fair”
“rent increases make it unaffordable”
“priced well”
“great price”
4. Communication
9.41/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“manager was very knowledgeable, professional, respectful”
“Ashley is very friendly and informative.”
“manager did not return calls”
“Ashley was excellent help and gave me so much information”
5. Stick to Prices
4.55/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“sign up online and filled out form and had to pay more.”
“additional surcharge for insurance was unexpected”
“did not stick to quoted prices”
“no hidden charges or stipulations”
6. Speed
9.24/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient”
“Quick and easy move”
“Anthony and Ashley were quick”
“Fast and efficient service”
7. Friendliness
9.75/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“manager was respectful”
“Ashley is very friendly.”
“they are friendly”
“Very friendly”
8. Will Hire Again
8.96/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely will refer family and friends”
“Will come here for all of my storage needs.”
“would hire again”
“would not hire again due to service”
9. Professionalism
9.33/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“manager was professional”
“Efficient in process”
“clean and professional environment”
“Anthony made sure I had all the information needed.”
10. Conflict Handling
6.79/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Ashley personally returned a left item”
“He went overboard to make sure I was accommodated.”
“didn't bother to clean them up”
“Priscilla was able to get the first increase wiped out”
11. Precision & Care
6.96/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Our belonging were kept safe”
“they have bugs and didn't even bother to clean them”
“everything was in good condition”
“took well care of me + my stuff”
Great Crew Members
| Ashley | Great customer service. |
| Ashley | Ashley sealed the deal for me |
| Ashley | Ashley was a super big help |
| Ashley | Ashley in the front office is really awesome |
| Anthony | Knows all details on storage options, very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Oviedo Moving Services
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