Compass Self Storage is a storage concierge service with multiple locations across the United States, offering a one-stop-shop for both residential and business storage needs. They provide personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage with features such as digital surveillance, secure entry access, and month-to-month leases. Compass Self Storage is dedicated to customer satisfaction and strives to simplify the storage process by arranging truck rentals, providing packing supplies, and contacting moving services in DeBary, FL on behalf of their customers.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in DeBary, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.43/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience”
“Great experience with the moving service”
“Absolutely amazing”
“had a great experience, simple, easy”
2. Punctuality
7.2/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were prompt”
“were able to pick up U-Haul early”
“quick service”
“I was surprised the location opens later than my confirmed time.”
3. Affordability
8.83/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“competitively priced”
“found the best price for our needs”
“best price around”
“amazing price for the move”
4. Communication
9.36/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Excellent customer service was provided.”
“Sheila was pleasant, professional, and knowledgeable”
“customer service was amazing”
“amazed by customer service”
5. Stick to Prices
5.19/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Pick-up after hours was exactly as told.”
“Made sure we knew all and any hidden charges”
“did not stick to the quoted price”
“unclear policies and rules”
6. Speed
9.32/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast”
“fast and efficient service”
“Quick and easy move”
“cut my time in half”
7. Friendliness
9.74/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Sheila was pleasant”
“good vibes”
“Sheela and Chris were awesome”
“they are friendly”
8. Will Hire Again
9.12/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will definitely use them again”
“Absolutely amazing”
“will be referring”
“would hire again”
9. Professionalism
9.44/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Sheila was professional”
“Staff is professional”
“Chris made the process simple showing professionalism”
“crew was professional”
10. Conflict Handling
5.61/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Dealt with a U-haul mistake gracefully”
“willing to help”
“did not show willingness to address the misunderstanding”
“No attempt to reach out and finish looking into the situation.”
11. Precision & Care
6.03/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they actually care about the safe keeping of my items”
“they don't care about the safety of belongings”
“Every item was ruined with rat poop and urine.”
Great Crew Members
| Sheila | Sheila was pleasant, professional, and knowledgeable |
| Chris | Chris was great to work with |
| Sheela, Chris | assisting us at the East Colonial location |
| Sheela Cruz | your amazing |
| Sheela,Chris | they are the best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
DeBary Moving Services
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