1st Class Moving and Storage

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MoversChevron RightFloridaChevron RightOrlandoChevron Right1st Class Moving and Storage
Fabulous
based on 395+ data points
Circle Info

About 1st Class Moving and Storage

If you’re looking for highly trained Orlando, FL movers, 1st Class Moving and Storage is the company to call. This family-owned and operated business has been serving Central Florida since 1989. It can handle any residential and commercial move, no matter where in the country you’re planning to go. 1st Class Moving and Storage offers smooth, painless moves, perfect for businesses that need to relocate with minimal disruption and downtime. Large and critical items are custom-crated and given white-glove treatment. Moving kits are available for appliances, as well as specialty boxes for mattresses and flat-screen TVs. 1st Class Moving and Storage also has secure storage facilities with more than a million cubic feet of climate-controlled space. It has an easy billing system and requires no deposit or administrative fees, making it convenient and affordable. Receive a complimentary moving checklist when you get a free estimate. There is no obligation, just a fair price guarantee.

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Moving Services

  • Local Moving Services
  • Interstate Moving
  • Commercial Moving
  • White-Glove Large-Item Moves
  • Custom-Crating for Critical Items
  • Packing Materials and Boxes
  • Auto Transport
  • Secure Storage Facilities

Florida Moving License

Registered

Last Checked: 01/17/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1731789

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Orlando, FL 2023 award
Top 10 Movers in Orlando, FL 2022 award

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Summarized Review of 1st Class Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.04/10

Nationwide Average: 8.44/10

Comment Dots

1st Class Moving and Storage is frequently praised for its professionalism, punctuality, and excellent customer service, though a few customers have had negative experiences.

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Recent Reviews Mention...

1st Class guys were excellent

real pros and very happy with service

very quick with fair and reasonable quotes and revisions

2. Punctuality

9.02/10

Nationwide Average: 8.07/10

Comment Dots

1st Class Moving and Storage consistently demonstrates on-time arrivals and readiness for moving, with very few reports of timing issues or lack of notice.

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Recent Reviews Mention...

on time

the moving team was punctual

Movers were on-time

3. Affordability

9.19/10

Nationwide Average: 7.69/10

Comment Dots

1st Class Moving and Storage is highly regarded for offering fair and reasonable quotes, often lower than competitors, and providing great value for the cost, with many customers expressing satisfaction at paying less than expected or finding the best rates in town.

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Recent Reviews Mention...

fair and reasonable quotes

low and reasonable prices

Paid less than the quote

4. Communication

7.95/10

Nationwide Average: 7.53/10

Comment Dots

1st Class Moving and Storage generally receives high praise for their responsiveness, accommodating nature, and consistent communication throughout the moving process, though there are a few reports of poor communication and customer service issues.

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Recent Reviews Mention...

quick with revisions to my requests

Martin was easy to talk to, understanding, and very helpful

great communication throughout

5. Stick to Prices

8.41/10

Nationwide Average: 5.99/10

Comment Dots

1st Class Moving and Storage generally maintains a strong reputation for accurate quoting, with most customers reporting no hidden or surprise charges and honoring their quotes and contracts, though there is a rare instance of being charged extra for included services.

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Recent Reviews Mention...

accurate and good quote

Paid less than the quote itself

no hidden charges

6. Speed

9.12/10

Nationwide Average: 8.58/10

Comment Dots

1st Class Moving and Storage is consistently praised for their efficient and notably fast services, with customers frequently highlighting quick moves, efficient work, and the ability to handle large-scale moves rapidly, despite a singular complaint about movers wasting time.

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Recent Reviews Mention...

move was smooth and fast

Movers were efficient

Had me out of my apartment in under an hour

7. Friendliness

9.16/10

Nationwide Average: 8.91/10

Comment Dots

1st Class Moving and Storage is consistently praised for their polite, professional, and courteous team, despite a few instances of poor conduct and rudeness.

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Recent Reviews Mention...

Polite

polite and enjoyable to work with

Movers were friendly

8. Will Hire Again

8.79/10

Nationwide Average: 8.18/10

Comment Dots

1st Class Moving and Storage generally receives high praise and recommendations for future use, though there are a few instances of strong dissatisfaction and refusal to rehire.

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Recent Reviews Mention...

would hire again

very happy to recommend them

will consider them again with future moves

9. Professionalism

9.02/10

Nationwide Average: 8.31/10

Comment Dots

1st Class Moving and Storage largely receives praise for their professional conduct, though a few customers reported incidents of unprofessionalism.

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Recent Reviews Mention...

professional

the moving team was professional

were professional

10. Conflict Handling

4.46/10

Nationwide Average: 4.07/10

Comment Dots

1st Class Moving and Storage exhibits a mixed performance with instances where they go above and beyond to fix issues like a broken mirror and sending someone for repairs, yet also has several cases of not accepting responsibility for damages or failing to respond adequately to customer complaints.

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Recent Reviews Mention...

took back and fixed the broken mirror

went above and beyond implies willingness to right a wrong

not accepting responsibility for damages

11. Precision & Care

8.85/10

Nationwide Average: 8.01/10

Comment Dots

1st Class Moving and Storage generally receives high praise for their meticulous and protective approach, though there have been a few instances of significant damage reported.

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Recent Reviews Mention...

extreme care of everything moved

safe and effective move

everything arrived safe and sound

Great Crew Members icon

Great Crew Members

Martin, JoseMartin was understanding and helpful, Jose did a great job
Calvincoordinated everything and was super helpful
RandolfRandolf made sure the job was done right
EduardoEduardo was fantastic and very careful
Joseph, Randolf, Harold, Johanpraise for providing great service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 1st Class Moving and Storage

Location
2149 Viscount Row, Orlando, FL, 32809
Phone
(407) 338-3524
Link
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