UNITS Moving and Portable Storage of Miami
Additional Cities Served: Hialeah, Pembroke Pines, Miramar, Miami Gardens, Miami Beach, Weston, DoralShow More >
Awards
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Summarized Review of UNITS Moving and Portable Storage of Miami
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving and Portable Storage of Miami is overwhelmingly appreciated by customers for their professionalism, efficiency, and exceptional service, despite a single report of dissatisfaction.
Recent Reviews Mention...
“great service very happy”
“professional and efficient provider of storage pods”
“amazing service and quality”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving and Portable Storage of Miami consistently demonstrates a strong commitment to timely service, promptly addressing customer needs and adhering to scheduled deliveries and pick-ups.
Recent Reviews Mention...
“on time”
“showed up 14 hours later after calling them at night”
“showed up 14 hours later”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving and Portable Storage of Miami is highly regarded for its competitive and reasonable pricing, consistently beating or matching competitors, making it a top affordable option in its category.
Recent Reviews Mention...
“their rates were competitive”
“great price”
“UNITS was the cheapest option”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving and Portable Storage of Miami consistently delivers outstanding service with clear, quick, and responsive interactions, ensuring customer needs are met professionally and attentively, despite a single noted instance of unreturned calls prior to pickup.
Recent Reviews Mention...
“service was outstanding and communication clear”
“great communication”
“Melissa took a call after hours”
5. Stick to Prices
Nationwide Average: 5.99/10
UNITS Moving and Portable Storage of Miami generally maintains their initial quotes, delivering outstanding service and adherence to agreements, notwithstanding a solitary incident of unauthorized additional charges.
Recent Reviews Mention...
“provided the cheapest option after cost comparison”
“On top of all aspects of agreement”
“did not try to raise my contract price”
6. Speed
Nationwide Average: 8.58/10
UNITS Moving and Portable Storage of Miami is consistently praised for quickly and efficiently handling container placements, delivery, pickups, and navigating tight spaces with professionalism.
Recent Reviews Mention...
“able to fit the container through a tight alleyway”
“It was quick and easy”
“it was fast”
7. Friendliness
Nationwide Average: 8.91/10
UNITS Moving and Portable Storage of Miami consistently provides exceptionally professional, polite, and friendly service, highlighted by their attentive staff, good communication, and the warmth of being a family-run business.
Recent Reviews Mention...
“Staff is very accommodating, flexible, friendly”
“Arthur is extremely professional and attentive”
“very professional and personable”
8. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving and Portable Storage of Miami overwhelmingly receives positive reviews, with the vast majority of customers expressing a high likelihood of using their services again, despite a couple of dissenting opinions.
Recent Reviews Mention...
“would hire again”
“will definitely utilize them again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
UNITS Moving and Portable Storage of Miami consistently receives high praise for their customer-oriented, seamless process, and the professional demeanor of Arthur, Arturo, Jorgé, Melissa, and the rest of their team, with only a singular complaint regarding Arthur's conduct.
Recent Reviews Mention...
“very customer orientated and seamless process”
“very professional”
“Arthur is extremely professional”
10. Precision & Care
Nationwide Average: 8.01/10
UNITS Moving and Portable Storage of Miami has consistently demonstrated exceptional care, ensuring trailers move smoothly, furniture remains in perfect condition even after months, and belongings are kept dry, safe, and free from mold.
Recent Reviews Mention...
“didn't even feel the trailer moving”
“furniture was perfect after 9 months”
“belongings were dry and safe, no mold”
Great Crew Members
| Melissa, Jesus | Melissa scheduled and prepared us, Jesus loaded quickly and checked for issues |
| Jesus | Jesus is the best |
| Melissa | Melissa took a call after hours, going above and beyond |
| Melissa | took a call after hours and was very helpful |
| Arturo | Arturo provided excellent customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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