UNITS Moving and Portable Storage of Jacksonville
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Additional Cities Served: Atlantic Beach, Fernandina Beach, Orange Park, Springfield, St. Augustine Beach, Starke, Callahan
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Customer Reviews of UNITS Moving and Portable Storage of Jacksonville
We analyzed and organized the customer reviews of UNITS Moving and Portable Storage of Jacksonville in Jacksonville, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Moving and Portable Storage of Jacksonville based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“Horrible company ”
“don't recommend muy dishonesto”
“made packing and storing easy”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delivered a Unit that same day”
“they made sure not to block the road”
“the unit was delivered the next day”
“very prompt in responding to our emergency”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“best price and upgraded unit with no charge”
“Expensive ”
“far more expensive than climate-controlled storage”
“have good prices to rent”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“most friendly and helpful”
“horrible customer service ”
“quick communication and flexible delivery”
“Russell, Dan, and Erica are professional, efficient, and accommodating”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery was quick”
“move was slow”
“took my time and had it loaded within the week”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“most friendly and helpful”
“staff was very friendly”
“Russell, Dan, and Erica treated me with much care”
“Everybody is very kind”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommend this business”
“don't recommend muy dishonesto”
“do not trust this company ”
“won't make the mistake of hiring again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew conducted themselves professionally”
“were professional.”
“Jenn and Dan's professionalism was outstanding”
“very professional in handling the situation”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not rectify the damage after promising”
“Jennifer went above and beyond to right scheduling”
“did not attempt to right the wrong of using my furniture”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“UNIT was delivered with care”
“damaged expensive dresser due to leak”
“storage container kept my belongings in perfect condition”
“plates from grandmother's china set were broken”
Great Crew Members
| Russell, Dan, Erica | Russell, Dan, and Erica are professional, efficient, and accommodating |
| Jenn | responsive and helpful |
| Jenn, Dan | great work by Jenn and Dan and made the experience easy |
| Jennifer | was helpful and wonderful to work with |
| Jennifer, Dan | Jennifer sorted out deliveries, Dan had pod ready promptly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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